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AIRTEL PREPAID Complaints - online recharge
AIRTEL PREPAID
Posted: 08 of Feb, 2011 by arungk213
online recharge

HI I AM ARUN KUMAR.G MY AIRTEL PREPAID NO IS 9880027349. I RECHARGED ON LINE FOR RS.333 THROUGH RECHARGEITNOW.COM & RS.202 THROUGH EASYMOBILERECHARGE.COM PAID THROUGH NET BANKING DT.07/02/2011. MY BANK A/C HAS BEEN DEBITED BUT MY MOBILE NUMBER HAS NOT BEEN CHARGED. PLEASE DO THE NEEDFUL IN THE MATTER AT THE EARLIEST.

THANKING YOU
ARUNKUMAR
 
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  Posted on 09-Feb-2011 , Posted by Airtel_Presence   Send Mail

Dear Customer,

This is to inform you that your concern listed 08 Feb. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

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  Posted on 13-Feb-2011 , Posted by Airtel_Presence   Send Mail
Dear Customer,

This is to inform that your concern listed on 8 Feb. 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

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  Posted on 18-Feb-2011 , Posted by Airtel_Presence   Send Mail
Dear ARUN KUMAR,

This is to inform you that your concern listed 8 Feb. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at [email protected] with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  Posted on 04-Mar-2011 , Posted by SUNITA KUMARI GABA   Send Mail
I had purchased a air tel prepaid connection last week after that automatic valued able service were activated without my consent and the charges were debit to my pre paid account. after making request assurance given to me time and again but till date no debit has been given to my account. Requested to arrange debit of Rs.20/- as early as possible.

sunita kumari gaba
  Posted on 17-Jun-2011 , Posted by sunny bajaj   Send Mail
dear sir i had lost my balance many times without actiwait any service. i want to call airtell custmor care bt they not accept my phone .plz return my balance .if not i swich to idea
  Posted on 17-Jul-2011 , Posted by saicharan   Send Mail
i lost my number(9677911154) before a year and lodged a complaint to block but its not blocked yet.hereby after lodging in a complaint now i`ll not be responsible for any consequences caused.airtel will be responsible. thanking you.
  Posted on 14-Jun-2013 , Posted by Avilash Prasad   Send Mail
I got a message for a particular hello tune which I was interested in and sent in a request for the same to be activated, I got a reply it will take 48 hrs. After about 36 hrs i got a reply that the requested ring tone could not be activated coz of low balance, however they activated a different ringtone and deducted the same amount of money. I did not understand the contradictory message so i called up the customer service for clarification to which they hung up on my face thrice when asked about the same, how ever they returned the money that was deducted. Airtel got to get the right representative...you customer service sucks!!!! coz of some fools who cannot handle a simple situation. Not happy at the moment with your service....
 
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