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AIRTEL PREPAID Complaints - Deducted my recharge balance without usage
AIRTEL PREPAID
Posted: 02 of Oct, 2013 by Jaikarthi
Deducted my recharge balance without usage

I've bought a new Airtel sim card(Prepaid) just 3 days before(29-sep-2013), today only i dailed 123 and activated the sim. But i've never made any calls but my balance became zero.The sim card was 150rs and initial talk time is 90rs . I am shocked how it is deducted all balance wihout usage on new sim card. i tired airtel customer care but it is saying cant connect customer care wiht zero balance. I've never expected this kind of bugs from Airtel.. Pls take action on this to get back my balance.
 
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  Posted on 03-Oct-2013 , Posted by [email protected]   Send Mail
Namaste Jaikarthi,

This is with reference to your post dated 02 Oct. 2013.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at [email protected]

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  Posted on 05-Oct-2013 , Posted by [email protected]   Send Mail
Namaste Jaikarthi,

This is with reference to your post dated 02 October 2013. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at [email protected]

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
 
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