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AIRTEL PREPAID Complaints - balance deduction without usage
AIRTEL PREPAID
Posted: 14 of May, 2014 by greeshma
balance deduction without usage


I'm greeshma i have recharged my Airtel Prepaid mobile with full-talktime of Rs 111/- in the early morning and by evening i have noticed the balance is Rs 4/- without using at all.this happened when am in need of urgent call and I lost my time n lot of humiliation. When i tried to contact airtel executives they are just canceling my call. This is not for the first time. I am upset with this I need compensation
 
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  Posted on 15-May-2014 , Posted by [email protected]   Send Mail
Dear Greeshma,

This is with reference to your post dated 14 May. 2014.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at [email protected]

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  Posted on 17-May-2014 , Posted by [email protected]   Send Mail
Dear Greeshma,

This is with reference to your post dated 14 May. 2014. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at [email protected]

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
 
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