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Airtel Complaints - Wrong Deduction
Airtel
Posted: 10 of Jun, 2012 by rupesh78
Wrong Deduction

I have activated 3G internet plan with Rs.252 1GB for 1 month. yesterday night i was using net that time i got msg. u have charge Rs.85 for downloading game. when i just watch songs on youtube in mobile application...
i was not download any games from site.. then how they deduct my money...
 
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  Posted on 11-Jun-2012 , Posted by Airtelpresence@in.airtel.com   Send Mail
Dear Customer,

This is to inform you that your concern listed on 10 June 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


We assure you that we are committed to resolving the issue to your satisfaction

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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