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BSNL HUNGAMA.COM Complaints - REFUND FROM BSNL HUNGAMA
BSNL HUNGAMA.COM
Posted: 21 of Dec, 2010 by GOVIND ANANT KARWANDE
REFUND FROM BSNL HUNGAMA

I have come across a very serious matter through which lakhs of people's pocket is getting cut through illegal partnership of HUNGAMA.COM & BSNL.

I recd BSNL's bill dated 7/9/2010 showing additonal charges of Rs 206.68/- for HUNGAMA services which I have never taken.

My top most grievance with BSNL is that I would like to know from BSNL, who has authorized them to collect the money on behalf of HUNGAMA.COM. I have never authorized them to do so to collect the money for third party.

Second point is that does BSNL have any procedure or control to check whatever bills are sent by HUNGAMA to BSNL are correct, or can BSNL control the way HUNGAMA is should keep their records, so that authentic and authorized data only exist on HUNGAMA's server?

Thirdly, HUNGAMA had created on their own some account based on my telephone number with wrong information without my knowledge. And no body is there to cross check it whatever they are saying is right or wrong.

I know that there are lakhs of people who do not even make any complaints on such issues and lakhs of people are even may not be aware that BSNL & HUNGAMA is stealing their money around Rs 150/ pm through such mal practice.

My question is how TRAI / TELECOM MINISTRY / TELECOM MISTER allows such big mishaps? It is their responsiblity to immediatley CURB such mal-practices and do not authorized anybody to collect such money on behalf of third party unless untill that every bill is authroized by the customer.

Therefore I request to all the concerned authorities and to NGO's and to various HUMAN ACTIVISTS to raise this issue with GOVERNMENT to disallow such mal-practices in TELECOM business. Even MEDIA should take up such a big scam of BSNL & HUNGAMA illegal collection of Rs 150/-pm from lakhs of people of INDIA.

My immediate request to BSNL to revert back amount of Rs 206.68/- from my bill dt 7/9/2010 and should not raise such illegal collections from other customers aas well. Pl issue the address of the office of hungama to meet the person. I am not happy with all the things which is going on. The Accounts dept AO TR CENTRAL BSNL Pune wants confirmation for refund order. i am surprise that no one know the address of the such office which is part of bsnl. how can i approch for the refund. no one is giving reply

Regards,
GOVIND ANANT KARWANDE
RETD PUNE TELECOM OFFICER
PUNE
PH NO -9881208985



Contact:
 
More BSNL HUNGAMA.COM complaints
 
  Posted on 31-Mar-2011 , Posted by MEHAT KAMLESH CHANDULAL   Send Mail
Music on demand service activated and charged without my confirmation
Dear Sir
I have never asked for this facility of music on demand. Still I find that an amount of Rs 149.00/month has been billed for the month March 2011.

I want to complain regarding the Music on Demand service and also unaware of activation of that service. As we have received the bill of curent month than we came to know that the music on demand service is being activated and the charges has been levied on us.
I really donot know why I am suppose to pay for something which I havenot subscribed.
So please I request you to De-Activate the Music on Demand service as soon as possible.

Waiting for your promp reply at earliest and hope that it would be de-activated as soon as possible

my phone number is 0281-2572719
  Posted on 24-Jul-2011 , Posted by Ramani Ranjan Nayak   Send Mail
Same incident has happened with me and a total debit of Rs 447/- in three months broad band bill has been charged on me by hungama.com which i have never used and have never supplied with any user-id and password as hungama representative explained in his mail. I am also blank that to whom I should approach to recover my illegally debited amount through BSNL broad band bill. Also this is a shame on the part of BSNL, being the largest telecom company of India allowing such nuisence activities to be carried out by the help of their name
  Posted on 07-Feb-2014 , Posted by Loganathan.K   Send Mail
REFUND THE AMMOUNT OF Rs.377.96 (111.93 + 266.030
Dear Sir
Hungama Music,Movies & Games On Demand Service was activated for my landline number(044-23811272) without my knowledge and a amount of Rs.377.96(111.93 + 266.03)(ie Oct. & Nov.2013) was charged on my bill.And moreover,we did'nt register the Login Id and Password for the concerned website,and to my suprise i don't know HOW THE ABOVE AMMOUNT WAS RECOVERED FROM MY LANDLINE BILL???????.So i request you to kindly REFUND the ammount of Rs.377.96 as soon as possible by replying to my email id.

 
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