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Canon Printer MP287 Complaints - Have been cheated by Canon & STAR CJ Alive
Canon Printer MP287
Posted: 25 of Jan, 2011 by mehernosh
Have been cheated by Canon & STAR CJ Alive

I HAD PURCHASED CANON MP287 PRINTER THROUGH STAR CJ ALIVE ON 16.JAN.2011 AND RECEIVED IT TODAY THE 18.JAN.2011.

ADVERTISEMENT ON STAR CJ ALIVE DISPLAYED FREEBIES AS REEBOK GLASSES, TRAVEL VOUCHER AND GIORDANO WATCH (TO BE CLAIMED THROUGH PIXMATIME.COM). I RECEIVED THE GLASS AND TICKET WITH THE PRINTER, HOWEVER, WHILE CLAIMING THE GIORDANO WATCH THROUGH PIXMATIME.COM SITE, I MENTIONED REGISTRATION CLOSED ON 10TH JAN, 2011.

WHEN I HAD ORDERED THE PRINTER ON 16.JAN.11 (POST 10TH JAN) THE ADVERTISEMENT AND THE TELE EXECUTIVE TAKING THE ORDER COMMUNICATED TO ME THAT I WILL GET THE GIORDANO WATCH FREE ALONG WITH OTHER FREEBIES, HOWEVER, WHEN I CALLED THE TELE EXECUTIVE OF STAR CJ ALIVE THEY TOLD ME TO CONTACT CANON OFFICE AT 1800-1803366. CANON EXECUTIVE MS. POONAM TOLD THAT SHE/CANON MAY NOT BE ABLE TO HELP IN THE MATTER AND DIVERTED TO SHAHNAWAZ KHALID THE MUMBAI AREA SALES MANAGER.

I AM CUSTOMER WHO WATCHES THE ADVERTISEMENT ON TELEVISION AND ORDERS FOR THE PRODUCTS, ALONGWITH WITH FREEBIES AS BROADCASTED IN THE ADVERTISEMENT . THE VERY BASIS OF ORDERING THRU ADVERSITSEMENT IS FREEBIES ALONGWITH THE PRODUCT ORDERED.

IF I AM UNABLE TO GET THE WATCH-AS BROADCASTED IN THE TV ADVERTISEMENT , THE SAME SHOULD NOT BE SHOWN OR NEED TO BE COMMUNICATED WHILE PLACING THE ORDER ON TELEPHONE. THIS LEADS TO MISLEADING CUSTOMERS.
 
More Canon Printer MP287 complaints
 
  Posted on 27-Jan-2011 , Posted by resposne@starcj.com   Send Mail
Dear Customer,


Thank you for patiently waiting for Star CJ alive to investigate and resolve your service request. As discussed over the phone above service issue highlighted has been resolved to your satisfaction.
We request you to treat this incidence as an aberration to the quality standards we strive to achieve for our valued customers like you. Your feedback is valuable as it helps us enhance services for you and review our processes. In case you need further assistance, please do call or email us. We’ll do our best to help you.


Assuring you of our best services at all times


Warm Regards,

Star CJ Customer Service Team
  Posted on 31-Jan-2011 , Posted by amit   Send Mail

STAR CJ BLOCKED THEIR PHONES AND WEBSITE!!!!!

AS A CONSUMER AM SUFFERING TO GET ANY INFORMATION ABOUT MY PRODUCT.BUT I DONT HAVE ANY OPTION TO REACH THEM THROUGH ANY SOURCE.
ITS REALLY DISAPPOINTING TO SEE SUCH A BIG BRAND STATED CHEATING OPENLY WITHOUT ANY SHAME.

CAUTION: STAR CJ >>>>>>CHEATERS
  Posted on 26-Feb-2011 , Posted by pradeep kumar   Send Mail
I had purchase a canon MP287 peinter through star cj and they had make a offer to get a watch.after receiving my printer i just try to summited information on www.pixmatime.com but it was not given any out put from site.then why are company making to fool to customer.and nobody give the satisfactory answer on cutomer care side
  Posted on 10-Mar-2011 , Posted by ANKUR CHOPRA   Send Mail
I had purchase a CANON MP287 Printer through STAR CJ ALIVE and they had make a offer to me to get a watch for rupees 3850-00 free with Printer. Now i tried so many times to contact with website but it was not given any output to me. I am also try to contact on Costmer care but nobody give me satisfactory answer .
  Posted on 19-Mar-2011 , Posted by arjun007   Send Mail
my printer was not delivred
  Posted on 29-Jun-2011 , Posted by NITIN M. CHOUGULE   Send Mail
I had purchased Cannon Printer Mp287 & expecting the free gift GIOADANO watch, thus filled the online form on site PIXMATIME.com. The date of purchase bydefaults need to be between year 1999 - 2000. Also after completion of form it is not getting submitted even after one hour after I submit it.
  Posted on 10-Jul-2011 , Posted by vijay   Send Mail
i dont now series no on printer where & which please you tell & send my watch earliest as posible.
  Posted on 03-Aug-2011 , Posted by k.r.sharmak.r.sharma   Send Mail
please give me full information. On my cell phone.
  Posted on 09-Aug-2011 , Posted by Pajapati Hasmukhbhai Kanjibhai   Send Mail
I revise canon printer MP257. where i register to watch.
  Posted on 29-Oct-2011 , Posted by vikas   Send Mail
hello brother,
i totally agree with your complaint,,
actually i am from chandigarh n facing the same problem as suffered by you.... this company is really cheating on us.. it is realy disappointing to see this type of cheapness from the brand star cj .. i have pledged that i will not buy anything from them in future.. i appeal to all frns that plz dont shop from STAR CJ ,they are cheaters...
 
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