complaint register form forum complaints letter customer mortage loan online business systems do not call list airtel hutch hp gas airtel hutch vodafone icici http://www.clientcomplain.com Copyright 2010 Clients Complain clientcomplain.com/rss/ en Fri, 18 May 2012 15:34:20 Fri, 18 May 2012 15:34:20 http://www.clientcomplain.com/mahindra_scorpio-Complains-21768-SC.html I have purchased a new scorpio micro hybrid EX from RALAS MOTORS (G.E. Road, Tatibandh, Raipur) on 29th February 2012, whose invoice number is INV12A001445 and key number 1425. But that same day, due to some animals on road scorpio got accident. Only the back portion of the vehicle was damaged and we go back to the Dealer - Ralas Motors on 02.03.2012 to do it repair. He gave us job number - 14289 and give us delivery date of 15.03.2012. But now its 18.03.2012 about 1 month passed the delivery deadline. But still i have no hope of getting it soon due to bad service of the Dealer. Firstly he told us that there were some delay in parts, so he called us after 10 days, when we appear after 10 days then he told us that by mistake the part is of old model, then again we go then again he said that we still have not recovered it. I live in a small town far from Raipur (capital of Chhattisgrah) and we have visited more than 10 times to dealer but still we didn't got any positive response. Since long time i have faith on Mahindra company because earlier we owned a Marshel then Bolero and now it was turn of Scorpio. Although the problem was very little, only the back left side portion has damaged and back door glass was broke. Vehicle was absolutely fine because we take it normally from my home to Raipur Dealer. Then also he is taking too much time. So now help me what should i do. Should i go to Consumer forum or any other complaint body or i will soon receive some positive news for help from your side. Sajan Kedia Wed, 18 Apr 2012 16:13:01 http://www.clientcomplain.com/Kohli_Motors_Ashok_Vihar_Ashu_Kohli-Complains-21584-SC.html Friends I would like to make you aware of a Fraud Car Dealer in Ashok Vihar New Delhi. His Name is Ashu Kohli of Kohli Motors. He is a glib talker and charms the other person with his sweet talk. In reality he is a rogue and a scamster. I had a very bad experience with him. For full one year he made me visit his shop, for I had to recover my money from him. He never returned my hard earned money, on top of that he used colored language for my aged father. So please dont do any car deal from this goon. Beware and save your money from being robbed. arorajas Mon, 02 Apr 2012 00:12:18 http://www.clientcomplain.com/Chaverolet_Spark_10_LT_LPG-Complains-21181-SC.html DEAR SIR, I VISITED SALES PERSON AT BAFNA AUTOMOTIVE,NANDED(M.S.)TO ENQUIRE ABOUT CHAVEROLET CARS. AFTER GOING THROUGH LEAFLET,BOOK-LET ETC I SELECTED CHAVEROLET SPARK 1.0 LT LPG CAR SEEING EX-SHOW ROOM PRICE RS.3,62,467/- + RTO TAX RS.28073/- +INSURANCE RS.8232/ ON ROAD PRICE = 3,98,772/- . IT WAS TOLD ME THAT I WILL GET FREE RTO TAX AND INSURANCE AS DISCOUNT. I ALSO ASSURED ABOUT FREE GIFT OF RS 5000/- AS ACCESSORIES. IT WAS VERBAL DEAL. SO,WITH ABOVE VERBAL DEAL I BOOKED THE CAR AND PAID RS. 10,000/- BY NET CASH ON DATED 02.02.2012 THEN I RECEIVED A BOOKING FORM FROM THE DEALER MENTIONING THAT GIFT PRICE FOR ACCESSORIES RS.5000/- REDUCED TO RS 3000/- AND ALSO RTO TAX BE PAID BY THE CUSTOMER. WHY SUCH MALACIOUS, AND FAKE DEEDS ARE MADE BY AUTORITIES AT SUCH LEVEL? HOWEVER , I PURCHASED THE CAR PAYING REMAINING RS. 3,52,467/- BY RTGS ON 14.02.2012 AND GOT DELIVERY OF CAR. WHEN I ENQUIRED ABOUT FREE DISCOUNT OF RTO TAX THE DEALER SAID ME THAT, 'DISCOUNT OF RTO TAX IS ON PETROL CA ONLY', AND NOT ON THE PETROL+LPG CAR! I WAS CHEATED FOR RS.28,073/- I AM NOT SATISFIED WITH THE DEALERS AT BAFNA AUTOMOTIVES, NANDED (M.S.) FOR KIND CONSIDERATION AND ACTION! WITH REGARD'S SHAIKH TAHERODDIN OPP. RLY.STN. , MOHD. NAGAR BHOKAR, DIST. NANDED (M.S.) Shaikh Taheroddin Wed, 15 Feb 2012 22:47:20 http://www.clientcomplain.com/maruti_loan-Complains-20691-SC.html Sir / Madam My wife availed car loan from Citicorp and my loan a/c. number is CEJ-659-1392111. I have taken loan in dec'2006 for a period of 60 months. I would like to know the following details: 1.Balance period of Tenure 2.Loan Take 3.Balance Loan to be paid - Principal Interest 4.Can I foreclose the account and if so what would be the principal amount to be paid. rama sharma Tue, 13 Dec 2011 13:15:41 http://www.clientcomplain.com/Nanda_Automobiles-Complains-20620-SC.html Sub- Complaint against Dealer (ID No.- 116413329) I had booked a car- Maruti Swift (White VDI) on 27-05-2011 (Receipt No.- REC11001484, ID No: 116413329 and SOB No : 11000531, Cheque No- 101620, Kakaria Maninagar Nagrik Sahakri Bank, Ghodasar, Rs 11000/- ). I was promised to deliver the car within 1.5 months of booking. We were promised to get the delivery on 04th July 2011. I have talked many times with Mr Ronak Shah & Mr. Bhaskar for status of my Car Delivery. They always informed that they do not have any stock and I have to wait for more 1 months or cancel the booking (costumer harassment started right from here). Finally I have talk with Mr. Kalmlesh Thakkar, GM of Nanda Motors. Again I got answer “Sorry Sir, We don’t have stock”.   This clearly shows that Maruti is also encouraging black marketing along with the dealers and taking undue advantage of the reliability of the name MARUTI by creating market monopoly.   Six months are already gone, Can I have any hope to get car delivery? Or I have only one option to cancel my booking.   Regards, Dhaval Thakkar 09879861718 Dhaval Thakkar Fri, 02 Dec 2011 13:47:04 http://www.clientcomplain.com/MsSiva_automobilesMsmahindra_Xylo_dealer-Complains-20366-SC.html To Customer Care,Automotive Sector M/s Mahindra, I have purchased ‘Mahindra XYLO- D2, Reg.No: TN 49, AJ 1165, REG NAME : T.K. Srinivasan in the month of May 2011. When I had taken delivery from M/s. India Garage, Chennai, I was really happy with their service and the grand manner of delivery of car. On this regard, earlier an appreciation was e-mailed to you. Now my car has earned only 6000 km. But now I am really frustrated with your after sales service. When my car had earned 5000 km, I have given the vehicle for First service at M/S.Siva Automobile (Trichy) in the month of August. That time floor mat available at driver’s side was missing. But I noticed after sometimes later in a busy schedule. Hence I ignored it. Soon after service my car is started pulling on Right hand side when the vehicle attains the speed of 80 kms/hr. First week of this month (Oct’2011) I noticed oil leak from the engine portion. So immediately I contacted the local dealer helpline & Mahindra National helpline. They asked me to move the vehicle to M/S.Siva Automobiles (Trichy). The appointment time was 10.00am. Accordingly, I was there to time. But, no one responded me for 45mins. Later they moved the vehicle into the Service area for inspection without giving any acknowledgement. Only after the request the acknowledgement was given. In the evening informed that the oil leak was due to defect in the ‘Engine oil pressure switch’ After hearing that I was surprising about your product quality since a safety device had failed within three months of service. When asked to replace the part in warranty, they replied that part is not available and will take one week to collect the new part. I was in anticipation for the information from M/s.Siva Automobiles (Trichy) regarding the receipt of the spare. They never called. Whenever we ask for status, simply replying the same always to wait till next week. This type of poor response and attitude give very bad image of service. I have cars of other brand but I never experienced this kind of bad service. This ‘Mahindra XYLO- D2’, car is simply idling in our parking for the past 3 weeks and hence now I feel sorry for having spent money for a car with poor reliability. Also not able to imagine what would be the fate if it had purchased for a ‘Travel cab’ or ‘Taxi’ purpose. I am sorry to express my feelings why this new vehicle was purchased when I am not able to use even in emergency during last 3 weeks. In all probabilities it is emphasized to arrange for immediate action by Your good offices. It will be more appreciable if You communicate the plan of action in this regard. T.K.Srinivasan 9500093567 vikneshwar Sat, 29 Oct 2011 13:54:48 http://www.clientcomplain.com/Maruti_Suzuki_Auto_Card-Complains-19687-SC.html I have become a Maruti Suzuki Auto Card Member by depositing an amount of Rs. 331/- by cash in Dewar*s Garage Ltd., 4, Council House Street, Kolkata-1 on 19.08.11. Though the card has been delivered to me on that very day, the same is yet to be activated inspite of repeated requests. My card No. is 65002289364. RABINDRANATH DUTTA Sat, 10 Sep 2011 19:32:37 http://www.clientcomplain.com/B_D_Motors_Asansol-Complains-19321-SC.html Ya its true B D Motors, Asansol is really a cheater.I bought Tata Vista last month but have not yet received any documents and invoices.I call them frequently for my papers but they tell me that you will receive your documents by courier which will be sent by head office from durgapur.Now one month gone but I have not received my documents.I don't know what should I do? plzzzzz any body help. Imran Ali Khan Fri, 19 Aug 2011 18:14:30 http://www.clientcomplain.com/mahindra_xylo-Complains-18815-SC.html i SHOBHIT JAIN OWN a xylo car no. DL4CNB4858 HAVIN REGISTER IN YEAR 2010 APRIL, SINCE LAST YEAR I HAVE COMLAINTS REGARDING DOOR LOCKS AND SIDE WINDOW , I HAVE LODGED COMPLIANTS REGULARLY IN SHIVA MOTORS, SHAHIBABAD, SINCE 6 MONTHS, THEY CALL ME EVERY WEEK AND SAID THAT THEY DONT HAVE MECHANICS FOR THIS COMPLAINT OR THE OFFICE IN MUMBAI IS CLOSED OR VICE VERSA. I HAVE BEEN CHEATED BOTH BY THE MAHINDR AND MAHINDRA AND SHIVA MOTORS. MY WRITTEN COMPLAINT MAY BE IS WITH THE SHVA MOTORS ONLY. PLZ HELP IN MY CONDITION OR I HAVE TO GO TO CONSUMER COURT FOR MY RIGHTS. SHOBHIT JAIN Wed, 20 Jul 2011 11:38:50 http://www.clientcomplain.com/Honda_City_Vetec_Plus_car-Complains-18668-SC.html Music system fitted in the car is giving problem since purchase of the car i.e. Jul,2008. I have complained several times but not attended. It was sent to Gurgaon for repair. I have paid Rs. 1100/= but again same problem is coming. CD is getting stucked up after 2 to 3 songs. Now it is not ejecting. Dealer is telling you have to replace the system. It will not work. I want that it should be replaced by Honda City Car division. Gulab Singh Car Reg No. UP 32 CL 2763 Gulab Singh Sun, 10 Jul 2011 14:11:14 http://www.clientcomplain.com/BIMAL_AUTO_BG_ROAD-Complains-18627-SC.html I HAVE PURCHASED THE CAR FROM BIMAL AUTO IN MARCH & THE SMART CARD I RECEIVED HAS WRONG ADDRESS. SO I HAVE SUBMITTED THE CARD BACK TO DEALER FOR CORRECTIONS. THE ADMIN PERSON SHUD BE CHARGED FOR THE MISTAKE HE HAS DONE WHILE FILLING THE FORM. NOW I COME TO KNOW THE SALES PERSON WILL BE CHARGED Rs1000/-. BIMAL DOES HAVE ANY STREAMLINE IN THE COMPANY? MISTAKE IS DONE BY SOMEONE ELSE & MONEY IS BEEN PAID SALES PERSON. I WUD REQUEST MD TO FINE THE PERSON WHO DOES THE RTO WORK. SO THAT NEXT TIME HE DOES NOT DO ANY MISTAKE Mr.PARSON 9686077277 Parson Z Fri, 08 Jul 2011 15:37:48 http://www.clientcomplain.com/Alto_lxi-Complains-18557-SC.html i bought Alto LXI from Jaipur, in shyam negar showroom they did deliver car to me incomplete (they put center lock box in the car and send to me). when i went back to fix the lock i was waited more then one and half hour and they didn't tell me that they finished.when i ask them they told me yes it's finish. then i waited so long to get my car because drivers were not listen to lady whom incharge for this. the worst thing is that i found both side nuts were outside and they gave me car. and more then this. so Vipul Motors experience was worst i ever had. Pradeep Kumar Sharma Tue, 05 Jul 2011 09:44:53 http://www.clientcomplain.com/Maruti_Suzuki_Dearler_Rukmani_MotorsIndore-Complains-17715-SC.html Dear Sir, I'm planning to buy Maruti Suzuki Ritz. Today I went to the Auth.Dearler M/s Rukmani Motors, Indore. The sales person was least interested in showing as the vehicle. We adjusted it. Then we requested him for the Test Drive for Ritz(Diesel version). The answer we got: We don't have the Test Drive vehicle and we cannot provide the test drive. And we also don't have any customers vehicle for service on which we can provide you the Test Drive. Sir, kindly explain me that is the Dealer forced by the co. to not provide the test drive? Secondly, Is the dearler is authorised to use the vehicle of any customer for test drive purpose. Kindly look on the matter and obliged. Thanks & Regards Arvinder Singh Sethi Mon, 06 Jun 2011 18:53:03 http://www.clientcomplain.com/SKODA_FABIA_GURUDEV_MOTORS-Complains-17642-SC.html Dear Sir / Madam, (Car RC book issue and Car Service issue in CHENNAI GURUDEV MOTORS) We have purchased Skoda Fabia (TN22 BR 4477) from GURUDEV MOTORS on 22.12.2010. After numerous follow-ups, we got our RC book papers after 2 months and that too with a wrong address mentioned. When enquiring for the same, we came to know that GURUDEV MOTORS have done like this to get the above number. Later we understood, that the company have done like this for so many vehicles. This is real forgery and against law Now in turn I am following up for my correct addressed RC book since than and I have not got any revert from SKODA team. This is to inform that we have planned to go for a legal case against GURUDEV MOTORS. People we interact with : Mr. Pragadeeshwar Mr. Niranjan Both of your above mentioned staffs dragged us with no solution till now. Apart from the above mentioned point is Car Service We have the following issues in our car, which was not resolved or attended even once from day 1.. 1. We get 6 KMPL mileages in our petrol car. 2. No pickup 3. Car sounds like a diesel vehicle. 4. Heavy vibration in the car while driving in 1st and 2nd gear. 5. Car break is not proper 6. Cigar light point is not working 7. Radio switching off and on by itself while driving Kindly help us.. Thanks and Regds. S Aravind saravinds@hotmail.com S Aravind Sat, 04 Jun 2011 11:21:45 http://www.clientcomplain.com/bses_meter_complaint-Complains-17336-SC.html through this i want to inform you that in wz-61 IInd floor sant nagar extension tilak nagar new delhi-110018t there is a theft of electricity..i am the landlord of this house and my tennant is doing wrong in meter with this reason a enforcement is due on 4th feb.2009 of rs.12792..please take action on this because i am the owner of the house but wrong have been done by tennant if any penalties is demanded by bses authories then mr. vinod sinha tennat of this house is liable..it is the duty of mine to inform you first..please take action on mr. vinod sinha as early as possible.. harshit aggarwal Wed, 01 Jun 2011 14:06:30 http://www.clientcomplain.com/1 Jiakrishnaa_Automobiles_Pvt_Ltd-Complains-17246-SC.html BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, COIMBATORE COMPLAINT NO. _____________ / 2011 BETWEEN: Sendhil Kumar V. Deputy Manager, State Bank of Mysore, TFCPC, Malleshwaram, Bangalore-03 … COMPLAINANT AND 1. Jiakrishnaa Automobiles Pvt. Ltd., Authorized Dealers for Maruthi Vehicles, 3225/226, Mettupalaym Road, (opp: TNSTC Bus Depot) Ciombatore-641 043 Rep by its Managing Director ... OPPOSITE PARTYNo.1 2. Maruthi Suzuki India Limited., Plot no.1, Nelson Mandela Road, Vasanth Kunj, New Delhi-110070, Rep by its M.D. ... OPPOSITE PARTY No.2 3. Maruthi Suzuki India, 7th Floor, Capital Tower, 180, Kodambakam High Road, Nungumbakkam, Chennai-600034 ... OPPOSITE PARTYNo.3 MEMORANDUM OF COMPLAINT UNDER SECTION 12 OF THE CONSUMER PROTECTION ACT The above named complainant begs to submit as follows: (a) That the addresses of the complainant for the purpose of service of summons, notices, etc., from this Hon’ble Court is as shown in the cause-title above. (b) That the addresses of the Opposite Parties for the aforesaid purposes are as shown in the cause-title above. (c) That the above named complainant begs to submit as follows 1. It is submitted that, during my tenure as Asst. Manager, in State bank of Mysore, Avinashi branch, Coimbatore, Tamil Nadu, I have booked a car on 14-04-2008 popularly known as Swift D-zire LXI (m) with first opposite party, manufactured by Second opposite party. The colour of the booked model & variant has mentioned in order booking form is Metallic Azure Grey. And the cost of the Vehicle has-been mentioned as Rs.4,20,630/-(Rupees four Lakh Twenty thousand six hundred thirty only) 2. It is submitted that due to cervical problem I under gone major surgery in Manipal Hospital Bangalore and after the said operation in the year 2004. due to above surgery I decided to purchase car as I was uncomfortable with two wheeler 3. It is submitted that, on that day I visited 1ST party’s showroom with intention to buy a MARUTI SWIFT vehicle which was readily available, however Mr. S.Dharaniraj, Sales Executive of the showroom has shown newly launched SWIFT D-ZIRE Car which was kept at showroom for display. He promised to deliver the car within two weeks from date of booking. On his advice I decided to purchase SWIFT D-ZIRE CAR. 4. At the time of booking as aforesaid as demand by first opposite party, I have paid advance amount of Rs.25,000/-(Rupees Twenty Five Thousand only) through a Cheque bearing no.051754, dated14-04-2008,drawn on State Bank of Mysore, Avinashi, Coimbatore, Tamil Nadu. For acknowledging the same first opposite party has issued customer copy of order booking form having S.No.978, dated 14-04-2008 and also issued a receipt nearing No.142 dated 14-04-2008 for acknowledging the receipt of advance payment of Rs. 25,000/- (Rupees Twenty five thousand only) The copy of the same is hereby produced for the kind perusal of this Hon’ble forum is at ANNEXURE-A 5. It is submitted that, at the time of booking first opposite party promised to deliver the aforesaid booked vehicle in 2 weeks however while issuing advance receipt he said ‘for formality sake delivery period will be mentioned as 2 to 3 months. But vehicle will be delivered when he will receive first load itself’. It is relevant to state here that in spite of waiting for more than two months absolutely there was no response from first opposite party for the delivery of the said booked vehicle. 6. It is submitted that, when I called up the show room on 28-04-2008 for the delivery of my car as they promised, to my shock and surprise he kept on postponing the date of delivery. In the month of May 2008 I was transferred to Bangalore. From Bangalore I have contacted 1st party on various dates over phone, but they have not responded properly. Only on lodging the complaint through e-mail to contact@maruti.co.in on June 18, 2008 I have received a stereotypic reply on 19th June, 2008 from first opposite party as they are doing all that needed to shorten the waiting period. And also promised to call me to resolve my grievance at the earliest. But grossly failed to update regarding the delivery of the booked vehicle.The copies are herewith produced and marked as ANNEXURE B. 7. It is submitted that I was kept under dark till end of September 2008. During the first week of October 2008 one of the team Manager by name Mr. Mohan of first opposite party called me and compelled me to accept Swift D-zire VXi model instead of Swift D-zire LXi which was refused by me. In the mean time i was transferred to Bangalore Branch, due to lapse on the part of the first opposite party in delivering the aforesaid vehicle I was forced to revalidate my sanctioned loan from the Bank. 8. It is submitted that again I have contacted Mr. Dharani who is the representative first opposite party, he promised to solve the issue by delivering the car maximum by 25-10-2008, but failed to keep his promise. Again on 30-10-2008 I requested first opposite party to deliver the car at least by 22-11-2008. on a promise made by Mr. Dharani, I traveled to Coimbatore with a hope and dream to take delivery of the car by paying the balance amount, but to my shock and surprise before reaching the show room of first opposite party, I got a telephone call from Mr. Mohan who is the representative of the first opposite party and said as he is not aware of all these issue since Mr. Dharani has resigned and again he compelled me to accept D-zire white colour car as they can not give colour of my choice. 9. It is submitted that I was under the impression that these entire foul, play is a method adapted by first opposite party to exploit innocent customer. And also a method adapted by first opposite party to have wrong full gain by selling the car on hefty premium to the others who are willing to pay the premium as there is a demand of the Swift D-zire in the market. Due to non performing and also due to the unreasonable delay in delivering the car clearly establishes the unfair trade practice adapted by the first opposite party to have wrongful gain by causing wrongful loss to me. It is relevant to mention here that the behavior and irresponsible attitude of the staff of first opposite party has deeply hurt me and the respect I had towards Maruthi Company. 10. It is submitted that in spite of lodging a complaint on several occasions none of the opposite parties have shown any interest in resolving the issue. As if all of them have taken everything so easily and as granted. And more surprisingly i have received letter dated 06-01-2009 from first opposite party demanding to make payment of Rs. 4,91,641/-after adjusting the booking advance of Rs.25,000/-and to take delivery of car, the price mention first opposite party in letter date 06-01-2009 is more than that of the price available on April 2008. The copy of the same is produced for the kind perusal of this Hon’ble Forum. The delay in delivering the car has caused due to laps and deficiency in service in discharging their responsibility. Due to the above explained facts under no circumstance opposite parties are entitled to collect more price from me and the which amounts to an unfair trade practice. 9. It is further submits that, due to the gross negligence in discharging their responsibilities and due to the failure in providing proper service to me and made me to suffer mentally and physically in delivering the booked car caused shock and mental agony to the greater extent. 10. It is further submits that, due to the failure to render proper service to me by the opposite parties, caused mental agony and lot of inconvenience. Hence, this complaint. 11. It is submitted that in receiving the advance booking amount and not providing the proper service, among other things, to unfair trade practice and unscrupulous exploitation of the innocent customer with in the meaning of consumer Protection Act, 1986 and to cheating and fraud with in the meaning of Indian Penal Code 12. It is due to derelictions of duty and negligence and due to the deficiency in service on the part of Respondents 1 to 3 I have suffered loss and injury on the account of deprivation, harassment, mental agony and hence all of opposite parties are jointly and severally liable 13. That the i submits that since there was threat, deficiency of service and also acute harassment to the complainant, the Complainant as a last option, with great reluctance got issued a legal notice on 5.12.2009 specifically pointing out that there was deficiency of service and called upon the Opposite Party herein to pay Rs. 2.00 lakhs as damages and the excess amount collected with interest for deficiency of service and causing mental agony and hardship to the Complainant. The true copy of the legal notice dated 5.12.2009 is produced herewith. 14. The Complainant expected that the Opposite Party at least will properly response after receipt of the said legal notice. In spite of receipt of legal notice, no steps were taken for a longer period of time. The reply notice was sent through their Advocate creating all defenses and made false allegation stating that the cheque which is given by me was bounced as there was insufficient funds in my account which is false and baseless allegation it appears that he has presented the said in Chennai instead of tiruppur or avinashi since it is clearly mentioned on the cheque that it should be presented at tiruppur or avinashi due to the above said reason it has caused mental agony and copy of the cheque is herewith produced as ANNEXURE C .The true copy of the Reply notice dated 23.12.2003 is produced herewith. Is produced as ANNEXURE D 15. That the Complainant submits that there is deficiency of service on account of deliberately not transferring the insurance in the name of the complainant. The Complainant is a consumer as defined under the Provisions of the Act. The dispute is a Consumer Dispute and this Hon’ble Forum has jurisdiction. Since the Complainant has claimed Rs. 2.00 lakhs, the complaint is filed before this Hon’ble Forum. 16. It is submitted that Conduct of the, opposite parties put me in a great hardship an inconvenience, mental agony, physical harassment and financial loss and When the same was questioned they have failed to justify themselves. 17. It is further requested before this Hon’ble forum for directing the opposite parties to refund the entire amount paid by me with interest. 18. Under these circumstances, refusing to return the aforesaid excess amount paid by the complainant for his car is against to rules and equity. The complainant is entitled to recover the amount paid by him and the opposite party is liable to return the same. The non-return of the amount to the complainant is nothing but exploiting the complainant/Customer and nothing but deficiency in service as defined under Consumer Protection Act, 1986 19. That the cause of action aroused on 12-05-2009 when I sent the telegram to the opposite party and I made a request the respondents to furnished another copy of the invoice for my record purpose. The copy of telegram receipt is herewith produced as ANNEXURE-D 20. That the complaint is well within the time prescribed under Section 24A of the Consumer Protection Act. 21. Since the opposite party resides within the jurisdiction of this Hon’ble Forum, this Hon’ble Forum has the jurisdiction to entertain the complaint. 22. The complainant submits that he has not filed any other case against the opposite party before any other Court or Forum on the same cause of action. WHEREFORE, it is prayed that this Hon’ble Forum may be pleased to (a) CALL for the records from the Opposite party relating to the booking of the said car dated 14-04-2008 bearing booking order booking form .Sl no 978 (b) DIRECT the Opposite Party jointly and severally to pay a Sum of Rs. 2,00,000/-(Rupees Two lakhs only) for causing mental, physical agony and hardship, monetary loss, goodwill on account of not delivering the said vehicle and for collecting the excess amount with in the prescribed time. (c) To return the excess amount collected Rs.51,842/-( Rupees fifty one thousand eight hundred and forty two only) (d) ISSUE such other relief/s as this Hon’ble Forum may deem fit, in the facts and circumstances of the case, including the cost of the complaint, to meet the ends of justice. COMPLAINANT. VERIFICATION I, I, Sendhil Kumar V. Deputy Manager, State Bank Of Mysore, TFCPC, Malleshwaram Bangalore-03, do hereby verify and declare that what is stated above are true and correct to the best of my knowledge, information and belief. Bangalore Dated: COMPLAINANT. BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, COIMBATORE COMPLAINT NO. _____________ / 2010 BETWEEN: Sri.Sendhil Kumar V. … COMPLAINANT AND Jiakrishnaa Automobiles Pvt., Ltd. And others ... OPPOSITE PARTY VERIFYING AFFIDAVIT I, Sendhil Kumar V. Deputy Manager, State Bank Of Mysore, TFCPC, Malleshwaram Bangalore-03, do hereby solemnly affirm and state on oath as follows: 1. I submit that I am the complainant and I know the facts of the case. 2. I submit that the averments stated in Paras 1 to 22 of the accompanying complaint are true and correct to the best of my knowledge, information and belief. Identified By Me Advocate DEPONENT Bangalore Date BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, COIMBATORE COMPLAINT NO. _____________ / 2011 BETWEEN: Sri.Sendhil Kumar V. … COMPLAINANT AND Jiakrishnaa Automobiles Pvt., Ltd. And others ... OPPOSITE PARTY AFFIDAVIT: I Sendhil Kumar V. s/o K.Veluswamy aged about years working as Deputy Manager, State Bank of Mysore, TFCPC, Malleshwaram, Bangalore-03, do hereby solemnly affirm and state on oath as follows: 1. I submit that I am working as a Deputy Manager 2. I pray that the facts stated and the grounds raised in the complaint may kindly be read as part and parcel of this affidavit. 3. I state that I am staying in Bangalore since 5-5-2008 after my transfer from Avinashi thirapur District. Due to health problems of my old aged parents I could not come to coimbatore personally and engage the service of Advocate to appear on behalf of me.. due to above said reasons there is delay of 3 delay It is therefore necessary in the interest of justice to condone the delay of 3 days in filing this complaint as otherwise i will be put to great hardship and inconvenience and the same will result in injustice. WHEREFORE, I most humbly pray that this Hon’ble Court be pleased to condone the delay of 5 days in filing this appeal and entertain this complaint and dispose it on merits by allowing the application as prayed for in the interest of justice and equity. SENDHIL KUMAR V Sat, 28 May 2011 23:14:44 http://www.clientcomplain.com/Hundia_santro_motors_ltd-Complains-17080-SC.html the dealer of Hyundai Santro at vellore Susi Hyundai is demanding Rs 5000 to issue the duplicate invoice . Whether company have norms and control with the dealer while dealing with the customer , and providing services . Actual what is the cost or service charge to issue the duplicate invoice . who will take action for this type of unwarranted demand corruption at the dealer level . akhtar.ahmed Sun, 22 May 2011 17:26:15 http://www.clientcomplain.com/aittel-Complains-17011-SC.html i am using a airtel card since 4-5 yrs. i was very happy with the service provided to me but from a month i m facing A PROBLEM with airtel. thrice rs 40-50 has been deducted from my balance. the customer care executive are not able to answer my questions, after 1 call my calls to customer care are d... Plz Carefull 9892805777 Sangita Suresh Chonkar Thu, 19 May 2011 19:48:21 http://www.clientcomplain.com/maruti_swift_VXI-Complains-16906-SC.html I have booked vehicle swift VXI silver colour on dtd 12.04.2011. M/s Arya cars,N.H.-6,near Pardi Naka Bhandara Road Nagpur-08.commited delivery within 30 days. I requested to deliver vehicle on dtd 17.05 2011.(more than 30 days)However on enquiry with M/s Arya cars Nagpur on dtd 16.05.2011 they expressed inability to deliver the vehicle on assured date and informed that vehicle will be deliverd in first weak of June 2011. Please convey the status of vehicle. Arvind Baburao Dadmal Tue, 17 May 2011 10:18:57 http://www.clientcomplain.com/FORD_FUSION_PLUS-Complains-16881-SC.html R/SIR I M OWNER OF FORD FUSION PLUS CAR.IT IS UNDER REPAIR IN DAZY FORD HISAR HARYANA FROM LAST TWO MONTHS. I CALLED SO MANY TIMES IN CUSTMER FORD ND DAZY FORD HISAR.BUT THERE IS NO RESULT. IT IS SAMEFUL FOR FORD THAT THEY LAUNCHES CAR IN MKT BUT DON,T HAVE PARTS.MY COMPLAIND NO IS 10353500. IT IS HANDLED BY PARMILA G ON CUSTMERCARE.BUT EVERY TIME FALS COMITMENT.I HAVE PAID THOUSANDS OF RUPEES AS A TAXY CHARGE DUE TO DELAY CAR REPAIR. KULDEEP SINGH Mon, 16 May 2011 17:13:27 http://www.clientcomplain.com/maruti_service_center_ktl_ramadevi-Complains-16593-SC.html service center ktl ramadevi kanpur disappointed me. During my fourth service my new alto lxi was destroyed. now it is no more new everything was tampered.for details call me on 8009547667 biraj gupta Tue, 03 May 2011 14:32:58 http://www.clientcomplain.com/honda_city-Complains-16545-SC.html I had purchased a Honda City Regs No - DL 4C AN 2904 from Ring Road Honda Peeragarhi.After 3 months they provided me with RC but the chasis number was incorrect.So the RC was sent for correction and now it is 7 months past and I have still not recieved the RC.Every time they ask to collect it the next week. Kamal Tewari Fri, 29 Apr 2011 12:02:09 http://www.clientcomplain.com/swani_motor_amritsar-Complains-16488-SC.html I am charanjeet kaur wo/late s.amrik singh.I have booked car swift dezire on 6/3/2011,and we requested them for early delivery as we needed it because of marriage purpose and they promised us for the same.The agency manager named RAJNEESH RAMPAL called us on 12/4/2011 and gave us the quotation and told us to make draft. Afterthat he called us on 19\4\2011 and told us to come in the agency along with ur draft and we did accordingly.But when we reached to the agency on 20\4\2011 the agency owner told us that they dismissed the manager Rajneesh rampal last night.They also refused to their statements.Kindly make proper investigation and give us justice as our time and money both are wasted simultaneously. manpreet singh Tue, 26 Apr 2011 22:14:08 http://www.clientcomplain.com/Chevrolet_Spark_Car-Complains-16387-SC.html Sir, I have purchased Spark PS car from M/s S C Auto Ltd., Thane (Maharashtra). They have wrongly charges me for repairs during the gaurantee period and are not refunding the same. They are also not responding appropriately to the letters sent to them HEMANT G DANDEKAR Sun, 24 Apr 2011 11:02:56 http://www.clientcomplain.com/Hyundai_Santro_Xing_GL-Complains-15921-SC.html My Car Santro Xing GL was due for insurance on Dec 30 2010. M/S Sachin Hyundai (Natasha Automobiles) the only dealer in Bareilly city suggested & got my insurance done by Reliance Insurance Company. The Car was produced before the dealer on 06 Mar 2011 for some minor dents. They submitted a estimate to Reliance for 29000/-approx. The dent was about 15 days old. Because I was out of station. The Reliance company refused to give claim since the dent was old. The same dent was estimated only Rs 4000/- by a private car garage in Bareilly. It is now felt that the dealer (M/S Natasha Automobiles) is getting the insurance done by such private companies for its own benefits my making huge estimates for minor problems & not of customers.May I request your honor to Please look into the matter and act favorably. Thanking you in anticipation, Sir Rajiv Kumar Misra Sat, 09 Apr 2011 12:32:44 http://www.clientcomplain.com/maruti_suzuki_ltd-Complains-15876-SC.html sir, i purchsed new maruti swift dzire at 8th march 2011 jiska full paymant D.D.& advance cash money se kar diya lekin dealer-ajmer auto,ajmer(raj)ne hame abhi tak uska r.c. & invoice nahi diya.vah ham se on money ki dimand kar raha h.aur hamara finencer bank bhi ham se documant mang raha h &ham bager r.c. ke ham gadi ko kahi le k bhi nahi ja sakte isliye hame mansik asanti ho rahi h aur dealer h ki hamari koi su nvai nahi karta h.isliye krpaya hamari shikayat par dhayan de. deidankaparmanand Fri, 08 Apr 2011 08:11:32 http://www.clientcomplain.com/Chevy_cruze-Complains-15677-SC.html Driver side door replaced , and back side glass changed and year of manufacture ,repainted car they given to me , Break disc scrach etc... Yazir.c Sun, 03 Apr 2011 19:03:56 http://www.clientcomplain.com/STAY_AWAY_FROM_POPULAR_VEHICLES___SERVICES_AND_MARUTI_SUZUKI_INDIA_LTD-Complains-15546-SC.html STAY AWAY FROM POPULAR VEHICLES & SERVICES AND MARUTI SUZUKI INDIA LTD This is to bring to your kind attention the pathetic levels of workmanship provided by the Popular service centre at kollam. My alto met a minor accident On 25 th February., its dickey, bumper, Combination lamp and Right fender and Skirt become damaged. I gave vehicle to popular service centre kollam on next day 26 th February). They promised me that they can deliver it within a week. They have delayed delivery for 2.5 weeks with lot of lame excuses like parts availability and labor availability. Finally they promised to deliver it on 13 th March . That day was really painful for me. On the first look itself I came to know that that they have spoiled my Alto in full. My car’s Body shape was lost+ Denting problems +full paint is totally damaged .Later i found some irregularities in the right side of bumper. And dents inside car were also not rectified. Marks of accident are visible they have just painted the area without correcting dents. I made complaint to maruti . As a result of my complaint the situation becomes worse. Dickey is hitting bumper. I projected those issues but Mr Sandeep Declared that they can’t do any more. This is the final. I contacted Mrs Nisha(Manager Kollam office). She promised me that she would take care of this and asked me not to send complaints again. I got convinced and agreed to wait another 2 days . They corrected issues after two days and i signed their satisfaction voucher as I didn’t noticed any more issues. I thought they have corrected the issues as I have made complaints to Maruti . I paid the Bill and took delivery. Next day I tried to open Dickey it’s not opening. Finally I opened but my key got bend a bit. I accidently noticed that running board is still damaged they just covered damaged areas with plastic panels’. i made a detailed investigation in day light. I have found the following problems. 1) Visible marks of accident on running board 2) Auto cop security system is not functioning On off switch of auto cop security system (Dickey Side) is stealed. (Previously it was working fine. popular technicians stealed it) 3) Unable to open/ close dickey (lock and striker is not fixed properly) 4) dickey is located to right side (Poor alignment) 5)Rear Right Door is not closing properly (running board Issues+ Door Alignment) 6) left Side Mud Flap is damaged (Accident happened to right side only) I contacted Maruti and requested a detailed checkup from another dealer . on 19 th March I got call from mr Sajith Kumar , he explained that Popular has rejected my arguments they can’t do anything in this case. Sajith Kumar asked me to visit any other convenient dealer and get the vehicle inspected. I followed his instructions. Another Dealer Investigated My vehicle and admitted that my observations are 100% correct. I informed the same to maruti on 21 March. I didn’t get a reasonable feedback till date. I feel cheated. It’s clear that they had tried their level best to cheat me. I am loyal customer of Maruti since 2005. I never experienced such a pathetic response from Maruti. This is above my tolerance limits. It is purely the liability of maruti india Ltd because they have sold a vehicle without providing proper dealership conditions.,Maruti complaint reference no. 5252680702, Popular billNo :08631220; Popular Job card No:JCI0018282. I advice all my friends to stay away from POPULAR VEHICLES AND SERVICES AND MARUTI SUZUKI INDIA LTD. Pramod Vijayn Thu, 31 Mar 2011 07:54:03 http://www.clientcomplain.com/maruti_swift-Complains-15491-SC.html I am maintaining Maruti Swift car. I am resinding 140 KM away from Bhopal i.e. Gadarwara, between Piapriya & Jabalpur. For some repairing I approached Bhopal dealer Satyam Motors on 21/03/11. After inspection, I was told that all the required parts were available on 25/03/11, so send the car on 25/03/11 & will return the car next day. As per promise & again confirm by Mr. Pranav of Satyam Motors, I send my car to Satyam Bhopal. Next day my driver informed me that still some work is pending & they will give the delivery of the car on 27/03/11 i.e 3 rd day. As I want to get compplete the work, so instructed driver to get it complete by sunday. But the car was delivered up to monday i.e. fourth day, saying that some parts are still not available. I request their GM Mr. Karamjit singh more than 10 times, Mr. Mishra of spare division more than 7 times & their Director Mr. Sandeep Maheshwari more than 45 times( He has attend the phone), but there was no reasult & ultimately AC work & gear cover assembly work are still pending. Again to get the both work complete, again I have to send the car for 280 KM (To & fro), who will responsible for such expenses? When they have not arranged the parts, why they called the vehicle for repairing. I request you to pleaase take action against such irresponsible service & penalise such dealer . I will be thankful, if you will reply me even a few words. Tks. O.P.Khandelwal O.P.Khandelwal Tue, 29 Mar 2011 14:51:34 http://www.clientcomplain.com/express_hyundai_at_sholinganallur_chennai-Complains-15361-SC.html Dear sir : BIG ADVERTICE 30 % discount on accessories in my showroom EXPRESS HYUNDAI . as the express hyundai fraud on accessories fitting on low quality product(LOCAL MARKET CHINA MAKE PRODUCT ) fitting on new cars and that price will be double high rate in that low quality product . i have many time complain the showroom not responsed .many customer complaint the accessories fitting on low quality and unauthorized techinician fitting the product. (FOR EXAMPLE) 30000 THOUSAND DISCOUNT ON ACCESSORIES CUSTOMER DO LIKE THE DISCOUNT SO HE WILL HONEST IN THAT SHOWROOM FITTING ON HYUNDAI GENUIENE PRODUCT FITTING ON MY CARS .THE SHOWROOM WILL CHEAT THE CUSTOMER TO LOW QUALITY LOCAL MARKET TO PUCHASING THE DEALERS (CHINA MAKE PRODUCTS )ACCESSORIES FITTING ON THE GENUINE CUSTOMER . THE COST ARE DOUBLE RATED COLLECT THE CUSTOMER .SO THE CUSTOMER DON'T HAVE CHECKING THE PRODUCT ACCESSORIES FITTING ON MY CARS . why should not fitting on hyundai technicians ? why should not fitting on genuien hyundai accessories parts ? velkumar Fri, 25 Mar 2011 21:47:59 http://www.clientcomplain.com/Advantage_Hyundai-Complains-15298-SC.html Hicksville, New York - March 22, 2011 - Looking to buy a new car? Does you son or daughter need a good quality new or used automobile? Then you'll probably want to AVOID! Advantage Hyundai at all costs. Having written an extensive article on the experience of Susan Mezzapesa of Levittown, N.Y. Advantage Hyundai dealership located at 430 Plainview Rd in Hicksville, NY. truly lived up to their name and immediately took full advantage when they realized this customer lacked any real automobile knowledge. Advantage Hyundai sold her a 2007 Hyundai Sonata, but they failed to informed her that the car's previous owner was Hertz Rent-A-Car. Hertz rented this car out to an unkown number of customers who then proceeded to drive almost 27,000 miles all in less than one year. Carfax shows that no maintenance was ever recorded on this car. When sold to Advantage Hyundai on 8/2007 in an auction. CarFax comments that Advantage Hyundai preformed an Oil and filter change, rotated 2 tires and preforming a so called "Maintanence Inspection" and it is noted on CarFax that they did indeed washed and detailed the automobile. Hyundai claims to do a 150 point inspection, when contacted for details and if this was done on this car, we were informed by them that "As per New York State laws we are only required to have the car pass a NYS Car Inspection" Hyundai claims when the car was brought in for service on 11/11/2010 the car was "Gunked" up so bad that they could not work on it and proceeded to do only a regular oil change. They informed Mrs. Mezzapesa she was at fault and Advantage Hyundai will gladly replace the engine for a fee of between $5,000 to $7,000. She refused the new engine offer and Advantage Hyundai failed to take any of a dozen steps to address this "Gunk" problem. Simply googeling "How to remove Car Engine Gunk" will show multiple ways that this problem could have been easily rectified. At no time did Advantage Hyundai inform this customer of the dangerous and possibly life threatening situation she was in. A car with an engine that was 100% guaranteed to seize at any moment could easily cause a loss of control if the vehicle was traveling at highway speeds or it could have left her standard during any number of snow storms that NY were hit with during this past winter. A seized engine will no longer produce heat and with temperatures well below zero, If rescuers were unable to reach her car due to snow filled streets this could have easily turned into a matter of life and death. This car's engine seized in January of 2011. This is type of engine failure is covered under the Hyundai warranty, but Advantage Hyundai and Hyundai's corp 1-800-663-5151 customer service line claimed because of missing or undocumented oil changes they were voiding the warranty. According to multiple source both outside and inside Advantage Hyundai the amount of Gunk inside the engine could never have been caused by a missed oil change. It is much more logical that this problem was caused by the wear and tear placed on the new car when it was driven almost 27,000 in less than one year by Hertz customers. Advantage Hyundai failed to address this engine issue and placed Mrs. Mezzapesa and her family at grave risk, because the warranty was only valid for 60,000 miles, and according to the CarFax records on 1/6/2011 the date of this cars last visit to Advantage Hyundai's service department the mileage was 59,214. Contact: Dominick Mezzapesa mezz1962@optonline.net Dominick Mezzapesa Thu, 24 Mar 2011 13:04:13 http://www.clientcomplain.com/Maruti_Suzuki-Complains-15237-SC.html BAD SERVICE OF KATARIA AUTOMOBILES LTD GUJRAT I HAVE PURCHASED CAR SX4 ON 12 NOV 2010 AFTER DELIVERY THEIR EXECUTIVES DID NT PICK UP ANY CALL MY RC BOOK IS WITH THEM SINCE 1 MONTH THEY R NOT SENDING IT TO ME PLZ DONT PURCHASE CAR FROM KATARIA AUTOMOBILES LTD GUJRAT GOOD EXAMPLE OF FRUAD DEALERSHIP santosh ghadge Wed, 23 Mar 2011 10:53:12 http://www.clientcomplain.com/KODAI_CARSP_LTD-Complains-14920-SC.html TO MAHINDRA COMPANY SIR WE ARE CLIENTS FOR MAHINDRA COMPANY FROM 2002 OF FIRST WE PURCHASE MARSHAL JEEP IN MAHINDRA SECOND WE TAKE 2008 BOLERO SLE NOW WE GOING TO TAKE BOLERO SPECIAL EDITION BUT DEALERS OF MAHINDRA IN TIRUNELVELI KODAI CARS (p) LTD NOT RESPONSE US SO ORDER TO MAKE CUSTOMER SATISFACTION CORRECTLY PATRICK FERNANDO Wed, 16 Mar 2011 12:37:49 http://www.clientcomplain.com/loughborough_cars-Complains-14634-SC.html Purchased car 2 weeks ago, took 2 days to get it delivered, engine managment fault, still not returned car, when phone get told tomorrow. paid by credit card, can i return car and get refund martin briers Wed, 09 Mar 2011 22:52:41 http://www.clientcomplain.com/car_i_10_hundai-Complains-14465-SC.html i have purchased i 10 hundai car from prestige hundai jabalpur on exchange of old maruti 800 at dealers showroom to agent in there contact. as per there scheme of payment of rs 15000 was promised by them but till today they did not paid.it is clear cheating by them.my add.c-6 9-no colony, umaria,mp mo. no.-9425834629 V K BADGAIYAN Sun, 06 Mar 2011 22:01:39 http://www.clientcomplain.com/i_10_hundai_car-Complains-14462-SC.html I HAVE PURCHASED I 10 OF HUNDAI FROM PRESTIGE HUNDAI JABALPUR MP.I HAVE SOLD OLD MARUTI 800 THROUGH DEALER THEMSELVES AT THERE SHOWROOM,TO THERE OWN AGENT.EVEN AFTER ASSURENCE THEY HAVE NOT PAID RS15000 TO ME WHICH WAS IN THERE SCHEME AND THEY HAVE PROMISSED ME TO PAY BUT TILL TODAY THEY DID NOT PAY AND EVEN NOT BEHAVED PROPERLY. V K BADGAIYAN Sun, 06 Mar 2011 20:39:16 http://www.clientcomplain.com/chervolet_aveo_car-Complains-14297-SC.html i am having chervolet aveo car in which i am facing rpm problem since last 24 days.sevearl complaint has been launched & also mailed to company in gurgoan. but no proper response. i had purchased the car on 06.10.2009 and timely i am servicing the car at the authorised dealer.(Desai automobile vapi )from where i purchased the car. there also today i was informed that it will take another one month & more. i am fed up with the delaer kindly pls suggest kamlesh arvindbhai shah Thu, 03 Mar 2011 14:37:58 http://www.clientcomplain.com/chevrolet_aveo_uva_12_LS-Complains-14178-SC.html promised to deliver the car on 10th feb 2011. booking amt of rs 10000/- by cheque was encashed on 01.02.2011 by bedi automobiles una road amb. Still the dealer is extending one or other excuse. such a poor service may ruin the credential of the chevrolet company in india. ravi shekhar sinha Tue, 01 Mar 2011 21:59:03 http://www.clientcomplain.com/maruti_udyog_limited-Complains-13792-SC.html respected sir i booked my swift vdi on 1st november 2010 at local agent in dasuya,distt hoshiarpur .i was told that delivery would be made within 3 months it was given to us in writing,but till date no response came from the agent.everytime i call he responded by saying next week. kindly help me. surjit aerry Tue, 22 Feb 2011 21:43:24 http://www.clientcomplain.com/hyundai_santro-Complains-13686-SC.html Dear sir/ mam My self parminder singh my reg. no is HR29Y0600 i went to dealer FX hyundai in faridabad 15 times for same complain of A/C n 5 times for gear n bubbling problem there but there is no 1 to listen every time they say its ok now but they never take permanent solution for it. parminder singh bedi Sun, 20 Feb 2011 20:20:57 http://www.clientcomplain.com/INDUS_MOTORS_CALICUTMARUTHI_DEALER_AND_SUNDHARAM_FINANCE_PT_USHA_ROAD_KOCHI-Complains-13572-SC.html ON 23 MAY 2009 I HAVE PURCHASEDONE WAGONR VXI FROM INDUS MOTORS CALICUT, FINANCED BY SUNDHARAM FINANCE PT USHA ROAD KOCHI. LOAM AMOUNT WAS RS 250000/- TERM 16 MONTHS. THE LOAN AMOUNT AND INTEREST WERE PAID IN TIME BY ME. ON COMPLETION OF THE TERM WHEN I APPROACH FINANCER FOR NOC AND DUPLICATE KEY THEY ARE TELLING THAT THE KEY IS NOT COLLECTED BY THEM. WHEN I APPROACH INDUS MOTORS THEY ARE TELLING THAT THE KEY IS GIVEN TO THEM. FINALLY THE WHERE ABOUT OF THE KEY IS NOT KNOWN. SO PLEASE TAKE NECESSARY STEP TO GET THE SPARE KEY. REGARDS BOSE MATHEW BOSE MATHEW Thu, 17 Feb 2011 22:48:26 http://www.clientcomplain.com/Hyundai_i10_New_Kapa_12-Complains-13538-SC.html Sir, The car registration no. is TN – 05 – AH – 0153, Engine No.G4LAAM556288 with Chasis No.MALAM 51CLAM 779393. On 07.01.2011, I purchased Hyundai Magna Kappa 1.2 from M/s DSC Motors Private Limited, Chennai – 35. On 28.01.2011, at 07.45 p.m, the car caught fire on its own with a big sound in the engine side, which was parked at my residence. Immediately we called the Hyundai Road Services and also the toll free services to tow the vehicle from the place of incident. The burnt vehicle was removed from my house at 10.45 p.m. on 28.01.2011 towards DSC Hyundai Workshop at Saligramam. On 29.01.2011 we registered a complaint with a Madhavaram Police Station and a copy of the FIR was handed over to me on 31.01.2011. I've submitted the copy of FIR, insurance copy and purchase bill to The General Manager, DSC Workshop for Insurance Claim. While submitting, they were so polite and assured me to give a new i10. But now, after few days, they make us shuttle among the departments and ask for Rs.60,000 to get the car repaired. Dont you think its unfair to pay further cost for a week old brand new car? Kindly help in this regard. Before approaching the Legal help, I would like to have a fair deal with the company. The after sales services is too weird and just giving me a lot of frustation. Regards, P.Ahila Ahila Thu, 17 Feb 2011 11:06:05 http://www.clientcomplain.com/marutisuzuki-Complains-13401-SC.html I Booked a car Maruti Swift VDI in your nearest dealer Reliable Industries Matkuria Dhanbad,Jharkhand. i booked it on 10th of nov'10, but still now I not get the car delivered & I'm disappointed about it. ramesh kumar Sun, 13 Feb 2011 12:31:36 http://www.clientcomplain.com/Maruti_Car-Complains-13400-SC.html This is reference to delay in delivery of Swift Dzire VDI Silky Silver color with Vipul Motors -Ajmer Road (Receipt no. REC10006982), Jaipur, on 5th Oct 2010, based on the commitment that the vehicle will be delivered within 90 days, but now they've gone back saying it is delayed by another couple of months. I requested the sales manager Mr. Sandeep Kumar to inform me besides being late delivery date, inform when it is likely to get, even that he is not sure. Neither he's is bothered nor concerned to answer properly when asked to give his superior officer contact nos. & mail ID. Is this kind of service & customer satisfaction we get from the leading Car Manufacturer M/S Maruti ? Vinod Jakhar Sun, 13 Feb 2011 12:25:29 http://www.clientcomplain.com/Hyundai_i20-Complains-13072-SC.html I buy a new i-20 (diesel) on 19-1-2011 from Hundai Muktsar (Punjab) Dealer but tottaly unsatisfied from services from dealers end from the beginning of purchase the car to the first service of car. The name of the dealer is dashmesh hyundai. Kindly do needful for better services in future. MANOJ MITTAL Mon, 07 Feb 2011 13:37:07 http://www.clientcomplain.com/Bhasin_Motors_Really_Bad_Service-Complains-12671-SC.html Hi, My vehicle reg. in the name of Col. Vinod Sharma- DL 1CM 1757 (Scorpio), went for a scheduled service at Bhasin Motors (56-B, Rama Road, New Delhi-110015 Ph: 25921977, 25107277, 25107611, Fax: 25914268). Since I work with the Cabinet Secretariat(Officer Incharge Protocol- to Mr. Kamal Nath -Minister of Urban Development G.O.I ), my job doesn't allow me to be physically present at the time of my car service. I have had horrendous experiences with the services of Bhasin Motors. My problems are as follows: 1. They are unable to solve the power window problem despite repeated alerts. 2. They have not yet fixed the alignment of the car (Charged labor and yet not fixed) 3. They just pressure wash the car and deliver. Not only they have managed to ruin (dirty) the interiors of my car by their beautiful black fingerprints inside the car's fabric, I saw footmarks on the seat cover. Car was delivered unclean and messy. 4. The staff appointed doesn't listen, have the least level of work ethics and they are on a trip of their own. - You can conduct a surprise visit and check it out yourself. There are many other issues not expected from a really sought after candidate of Mahindra Org. I am seriously planning to move to consumer court and use the best of my official PR abilities to take strict action on this matter if Mahindra group remains silent. Waiting fro a positive reply by your side. I can be contacted at: 9999344507. vaibhav bhardwaj Mon, 31 Jan 2011 01:06:11 http://www.clientcomplain.com/mahindra_rodeo-Complains-12645-SC.html i purchased a rodeo from a dealership of mahindra (middya auto) on 22 nd dec but till date i have not recived any insurance and registation paper. i also mail to mahindra head office they also ignore it. as a multinational company the service of mahindra is worst. supriyo kumar Sun, 30 Jan 2011 15:19:42 http://www.clientcomplain.com/zylo-Complains-12615-SC.html That I have purchased new zylo Alfa motor Utkal, jamshedpur showroom. But I was cheated. That i had purchased zylo on 10.08.10 When i had taken a fuel at Petrol pump I found tank was leak Immdiately I made a call to showroom contact person was Sanjay Ghosh (sales manager), I told him that my car tank is leak, he given me answer that pls look after road side any garage to check your fuel tank or take it to your home we will send fuel pump to your address. I told him that I am from bhagalpur and bhagalpur is 550 km from here how i can take my car to so long distance in this condition, but he was not agree and told that this time our showroom haven't have any position to help you. Again at night I found my desk board light was continous on, I tried to off it but failed. I wish to explain that My self was alone withount any driver I had taken risk and bring my car to my home town without any repair. With in five months aprox 25 conversation over Mobile hasbeen done he always assured that today or tommorow your fuel pump will be dispatched but still 5 months hasbeen passed but no fuel pump was deleverd to me. All convertation was already recored in my mobile phone. I being a customer want to ask your kind self that is this good. Sanjay Jain, Bhagalpur 9470070917 sanjay kumar jain Sat, 29 Jan 2011 17:51:51 http://www.clientcomplain.com/DEFLINK_FINANCE_AND_LEASING-Complains-12590-SC.html Dear Sir/Madam, We booked Alto Lxi Badge Color at CSD rates from Deflink C-89,Basement,Lajpat Nagar-1, New Delhi-110024, for my father-in-law Capt. Dinesh Sarki Mangret. Mr. Rajeev Sharma (9810700050) and Ms. Niharika (Contact : 997-111-1883) taken away our cash for Rs. 1,19,195/- ( Rs.5,000/- booking amount + Rs 1,11,000/- advance payment + Rs. 3195/- as Logistic Charges) rest they advised us to take auto finance from Kotak for which they took our documents and never gave to the bank as stated by Mr. Yash Kothari (Contact : 9711881176) (Mr. Yash Kothari is a Auto Finance manager at Laxmi nagar branch for Kotak auto finance). These payments were made partially starting 24th December, 2010 and until 27th December payments reached to them. Ms. Niharika starting day 1 kept us in dark with making false commitment to trap us into this fraudulent act. They committed us that we'll get our Car maximum by 13th January, 2011 which never happened and they kept extending it day after day. Every time when we used to call this lady she gives us one or the other excuse and keeps on delaying. Today when we spoken to them and said that we need our money back with interest if car is not delivered by this Saturday, 29th, January, 2011 (As committed by Mr. Rajeev Sharma that car will be delivered maximum by 25th or 26th January, 2011), she bounced back us by saying that she'll put a legal case on us for harassment and started abusing and threating that she knows Delhi Police Commissioner and he will put us in jail etc to escape from the actual topic. Sir, we have no trust left on Mr. Rajeev Sharma and Ms. Niharika's false commitments and would like to get this matter resolved in your kind supervision. Please look into the matter and do the needful as we feel trapped in their web. Other Characters Involved in this Act : Mr. Rawat (Employee at Deflink) Regards, Ashish Pahwa Mobile : 9990094101 Ashish Pahwa Sat, 29 Jan 2011 03:55:24 http://www.clientcomplain.com/hyundai_i10_car-Complains-12586-SC.html Dear sir i buyed a i10 car from K C Hyundai jammu and at the time of delivery one key of the car was not functiong one salesman namely jasvir singh assured us to change the the key within a week and delivered me a defective car. he has called me thrice but did nothing besides knowing the fact that u have to travel 250km. Kindly take an action against him as soon as poosible thanking You Dr. Saleem ahmed Fri, 28 Jan 2011 23:09:15