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EUREKA FORBES Complaints - AQUA SURE WATER PURIFIER |
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EUREKA FORBES |
| Posted: 16 of Dec, 2011 by parson1977 |
Send Mail |
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AQUA SURE WATER PURIFIER
WE HAVE PURCHASED THE AQUA SURE FROM PAI ELECTRONICS@BG ROAD BANGALORE. THE SERVICE FROM AQUA SURE IS PATHETIC. WE HAVE BEEN FACING THIS EVERY TIME ON SERVICE CALL. THE CUSTOMER SERVICE IS PATHETIC. THE SERVICE ENGINEER DOES NOT ANSWER THE CALL. THE EXECUTIVE COMES HOME ONLY AFTER 7DAYS OF CALL. IF WE COMPLAINT TO GM HE ASKS HIS SECRETARY TO RECEIVE THE CALL. I SERIOUSLY WANT TO KNOW HOW DO THESE PEOPLE GET JOB WHEN THEY ARE NOT UP TO THE MARK. WHY EUREKA FORBES ADVERTISE WITHIN 48HOURS EXECUTIVE WILL BE AT HOME? WHEN THEY CANNOT LIVE UP TO THEIR WORD THEY SHUD SHUT DOWN THE COMPANY.
LAST TIME THE SERVICE EXECUTIVE TOOK THE PARTY FOR REPAIR & WE GOT BACK AFTER 15 DAYS. WE HAD TO CALL EVERYDAY FOR THIS. SINCE THE SERVICE TECHNICIAN HAD BEEN TO HIS NATIVE. WHAT IS HAPPENING? I AM WAITING ANYBODY FROM EUREKA FORBES CALLS ME, THEY WILL HAVE IT FROM ME. NOW THEY HAVE ASKED US TO PAY Rs1200 FOR SERVICE CONTRACT OF THE MACHINE. WHAT IS THE GUARNTEE THEY WILL PROVIDE GUD SERVICE AFTER PAYMENT
Regards
PARSON Z
Bangalore
94819 77172 |
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 Posted on 21-Dec-2011 , Posted by eureka_forbes Send Mail | | Dear Mr. Parzon,
We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.
We have made a note of your complaint and your contact details. Our service team will contact you soon and fix an appointment to resolve your issue, at the earliest.
For any further assistance please feel free to write in.
Regards,
Eureka Forbes Team
|  Posted on 21-Dec-2011 , Posted by parson1977 Send Mail | | The Issue is been solved after hell lots of call. Next time when you reply try to read the name correctly. IF you any humanity try to call me & Convince for what has happened. I dont expect you to write this reply. you provide cheap service after warranty period. Next time I shall make it a point that nobody buys any product from you. The Service Team in Bangalore is not fit for anything. You are spoiling you brand by this kind of people. I never Expected for your reply, but thank you for your kind concern
Regards'
PARSON | | Posted on 22-Dec-2011 , Posted by eureka_forbes Send Mail | | Dear Mr. Parson,
We apologize for the inconvenience caused and will consider your feedback. In future, if you need any assistance, please feel free to write in.
Regards,
Eureka Forbes Team
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