complaint register form forum complaints letter customer mortage loan online business systems do not call list airtel hutch hp gas airtel hutch vodafone icici http://www.clientcomplain.com Copyright 2010 Clients Complain clientcomplain.com/rss/ en Wed, 23 May 2012 23:47:05 Wed, 23 May 2012 23:47:05 http://www.clientcomplain.com/Raga_Interiors-Complains-21430-SC.html I have had a very unsatisfactory, unprofessional & thoroughly disappointing experience with Raga Interiors. I had contacted them for a modular wardrobe and invested time in they inspecting the premise and discussing the design etc. Was completly relying and depending on them for the work after Raga partners confirmed starting the work after the last inspection round. They did not complete the last inspection and did not even bother to respond to repeated follow ups. They kept on promisisng to proceed with the manufacturing even after confronting their business interest level to look for alternatives. Did not hear from them for over 2 months. I guess Raga Interiors have no sense of customers urgency & satisfaction, value for time, may be due to the order value. A customised enterprise like this expected to grow and earn a good reputation by being upfront and not misleading and definatly not not Dilly-dallying. This was not all, I also happen to buy Flush doors with door skins and a solid teak wood door from them. I was expecting the teak wood door to be strong and sturdy. The door had several thread thin see through opening which I later realised was a manufacturing defect when the door broke into 2 straight peices on trying to push open one day. On reporting the same to the owner they simply refused to take accountability of the defect and any corrective loss recovery actions. I will never recommend their name to anyone, infact discourage individuals and corporates to indulge with Raga Interiors for any Job work. I discovered this to be by far the most unpleasent experience after having delt with multiple interior related service providers while doing up my flat recently. Neha Agarwal Fri, 23 Mar 2012 21:05:39 http://www.clientcomplain.com/hIGHLY_INFERIOR_MODULAR_KITCHEN_FROM_RAGA_INTERIORS_KOLKATA-Complains-20962-SC.html This company sold me a modular kitchen worth Rs 2.00 Lacs+ few months back with an assurance that any type of defects shall be taken care of and prompt after sales service shall be provided by them. To our surprise, this costly kitchen started giving problems from day1 and NO AFTER SALES SERVICE was provided by this company. Numerous calls and emails have been sent but no resolution was provided by this company. It seems this is a completely cheating company and they just do sweet talk to sell and trap the customers. Even they did not rectify the defects till date inspite of offering them payment for the same !! suresh saraf Thu, 12 Jan 2012 13:40:07 http://www.clientcomplain.com/Future_Group_Sofa_Set-Complains-20851-SC.html I purchased a sofaset more than a year back. During warrenty period the sofa started deforming and I informed the Manisquare eZone store from where I bought the sofa. After several attemt also they did not attend the call and at the end I put a complin in cousumercomplaint.in site. Then they responded and promised to fix the sofa. They took the sofa for fixing the sofa to their repair centre. The below are the issues. 1. Sagged Sofa 2. Side walls swollen and front walls swollen They fixed the sofa by a non professional (as mentioned by Aniket) when I complained them that the sofa is partially fixed. I also found that the sofa PVC was damaged when I received back the sofa. They hired another professional for repairing the sofa at my place. The person came and opened the sofa. To my surprise I saw that the foam was not replaced rather padded with packing material and it was opened multiple times and because of which the PVC is damaged. Now the sofa is still having the same issues with one more new issue like damaged PVC. When I reached them again, they are saying the PVC will get damage when they open the sofa for warrenty support and they can't do anything to that and also they are saying they can't replace the PVC. The sofa is left with the frame only and I may need to do all the re-work again or need to throw the sofa. I am cheated by Future Group by 1. Providing low quality product 2. Improper Service provided 3. Service done by non professionals, which damaged the sofa. 4. Breach of trust and cheating Biraja Panigrahi Wed, 28 Dec 2011 16:33:47 http://www.clientcomplain.com/sleepwellevita_mattress-Complains-19688-SC.html maine aug2010 me evita mattress purchase kiya lekin after 2-3 months ke bad ek mattress me shrink ana shuru ho gaya. maine company complain karne ke bad company ka representative(amit balyen) akar ccif form on dt-28/07/2011 ko mattress badalne ke liye de kar gaya lekin abhi tak nahi badala gaya hai . bar- bar retailer(ansari furnishing,haldwani) kahta hai ki company se jaise hi mattress ayega tabhi hum denge.further kya hoga ,kya mughe consumer court me jane parega. ramkrishna narayan Sat, 10 Sep 2011 22:53:58 http://www.clientcomplain.com/BIG_BAZAR-Complains-19638-SC.html I had purchased a bed from Big Bazaar, Highland park(FUTURE VALUE RETAIL LTD)P.S.Jadavpur,kolkata-75 on 15th Aug. 2011. It was delivered within 10 Days, but while assembling, it came to notice that the rot iron bed was defective. So the assembling could not be done properly, and it laid in the corner of the room(unusable). Since that day, we had been trying to contact the couple of numbers, provided for any assistance needed. But we are yet to receive any remedy from their side. They have been providing false promises and dates, whenever we give them a call. Sometimes they don't even bother to pick up the call. And what's most disappointing is, one of the number belongs to the Furniture department. your departmental staff has been the biggest liar during all our communications, and has been providing false promises. And notably, also threatened saying that, we are trying our best, and nothing would happen even if we try to speed up the process from our side by escalating it to higher authorities, or even go to the Consumer Forum. I have made the full payment for the furniture as I needed it badly, and yet suffering to the whims of one of the employees of the so-called-esteemed brand. Soliciting the involvement of the respective authorities in this regard at the earliest. details of bill: vat:1943460096,CST.TIN:19434060096,iTEM CODE:60035745000101,DESCR.:QB PROTON 4 Ft.Mt 1 L..Amount Rs.4399.00,cashir Name: shibu amin,st.No.31,Receipt No.0000255,st:4741,ch:164997,tr:1401. Thinking you , Name :Tapash Naskar, Address:kheadah,kol-700150. Mail address:pss_mondal@rediff.com . pssmondal@gmail.com. Palash kumar mondal Wed, 07 Sep 2011 22:53:12 http://www.clientcomplain.com/IKEA_Sofa_Set_4_Boxes-Complains-18738-SC.html I have sent Sofa Set from Dubai thru Easy Movers Cargo and they have clearing Agent in Mumbai as Almas Cargo. Now more than one month the item is not yet delivered and when contacted on telephone I get the saem answer every time please get the consignment number from Dubai, When I contact Dubai they say there is no consignment number it is consolidated shipment, you will get it. we have details that it is already reached Mumbai. From Mumbai to Hyderabad it has not reached and I cannot trace it. I do not know what to do now. shahbaz khan Thu, 14 Jul 2011 17:03:07 http://www.clientcomplain.com/urban_comforts_furniture-Complains-17626-SC.html I have purchased one sofa set last year 15/07/2010 from Ms. Urban Comforts Forniture in HomeExhibition in Chennai Trade centre , Nanadam Bakkam chennai. I made full payment Rs. 12000/-. I am making second time complaint in core (complaint No.12417 2-2011). And Urban comforts owner (Mr.Junaid /M. Derrick) is missing and his shop also not there which was given by Ms.Punita since last year. this events was orginised By Mr. Riaz(09880193224)and Ms.Punita(09886894436).I spoke To Both of them but they are just avoiding me.I asked them without any security money or confirmation how anyone will allow to put a stall in such big events.Please help me in this regard. Thanks & Regard santosh janak mishra Fri, 03 Jun 2011 13:02:51 http://www.clientcomplain.com/style_spa-Complains-17620-SC.html I have purchase a Dining table from style spa in the month of Nov 10. Any case in the process of shifting my house one part of the table got broken now after three month has passed and style spa showroom which is located at surat are telling that we will be repairing it soon. It show the poor quality of furniture and poor customer service. It is ridiculous. ASHWANI KUMAR Fri, 03 Jun 2011 09:04:59 http://www.clientcomplain.com/Total_Mall_Madiwala-Complains-17285-SC.html Please do NOT buy any furniture from Total Mall. Their after sale service is very very very very BAD. I bought a Assam-Teak Wood (as they say) Cot from Total Mall Madiwala. 1) They delivered the display-piece instead of the new one. 2) The plank broke after a few days. And then they told me that the planks are not Assam-Teak. Only the outer structure is Assam-Teak. 3) They promised that they will replace the cot in 1 week. But no one responded to my many calls. Finally, when I went there to seek a replacement cot, I found out that their MDF cots are also not good. Now, I want my money back but the manager is saying that it is not possible. The furniture section’s manager’s name is Mr. Satish. I have been in touch with Mr. Satish and Mr. Naveen for over a month now. But both of them failed to address my issues. Ashish Mon, 30 May 2011 20:10:41 http://www.clientcomplain.com/tip_top_furniture_nampally-Complains-16148-SC.html the owner Arram (9246245786) this is one of the horrible place and rascal person who is the owner of the shop. He had taken advance and now denying to deliver the things. he said he will not give a pacca pay slip as he does not pay the VAT for furniture. he is still denying to deliver the furniture. i highly recommend not to go for this shop.... he is a big fraud and not a reliable person. he does talk sweet initially and when it comes the matter on delivery he acts smart and give one new excuse everyday. May God bless him Hell. pari Thu, 14 Apr 2011 18:57:17 http://www.clientcomplain.com/Durian_Industries_Ltd-Complains-15095-SC.html Dear Concerned, I have bought a sofa cum bed from Durian Industries Ltd., 2/69, W.H.S. Kirti Nagar, New Delhi-110015, India which was delivered on 20 Aug 2010 which is still in warranty. Within 3 months this sofa cum bed has developed problmes with its functioning. We contactd Durian customer care in November and they sent one service person who came, inspected and said the lever is not working. He said he will get it replaced within 15 days. But no one after that came or even responded to our dozen of calls to Durian Customer care at 91-011-61105599. The Request No for this complaint is 184907. Almost 4 months have gone by but this problem has not been resolved. Customer care each time promise to get it repaired but absolutely no action has been taken till date. In the month of December we also sent Bill Copy and Warrenty card Copy to cusomer care as requested but again nothing happened. Around 3 weeks back we received a call from one Mr. S. P. Aggarwal(Care taker) as he told his name after repeated callings to customer care, he also promised to take action but again nothing happened. Last we again called customer care on 12/3/2011 , executive said that she will get the problem resolved in 2 days and again promised call in 10 minutes but again as expected from this comapny, nothing happened , not even a single call from any one. I am rally frustated at this bahaviour of this so called reputed company with so called 5 year warranty. Now this piece of furniture is useless to me. I demand either complete refund or immediate replacment of this product. This has already caused me lot of pains and agony. Please help me out of this mess and save me from this comapany as they take their customers for a ride literally. Product details are as follows Name : Sofa cum Bed Invoice No. 370 Date of delivery: 20/8/10 Thanks Puneet Mishra +91-9818478433 Puneet Mishra Sat, 19 Mar 2011 16:32:47 http://www.clientcomplain.com/Airlonge_Bed_cum_Sofa-Complains-15058-SC.html sir, My Name is Himanshu Kaushik. I M From Bina (M.P). I Purchased Airlonge Bed cum Sofa Before Six Month's Now The Problem is When We Fill Air In It Automatically it get's very small hole at the Joint Side. U Gave Me The solution and Pincher, I Repair one Hole and Fill Air At the same time another hole get's on another joint. so Plz If Possible inspected it through your inspection department. cell no -07389620221 Himanshu Kaushik Fri, 18 Mar 2011 21:02:28 http://www.clientcomplain.com/DTDC-Complains-14800-SC.html i! My Consignment No. Z28123721 & Z25491959 have been lying with DTDC couriors bangalore for the past 1month and the same has yet not been delivered after constant phone calls, request you to pls get my parcel delivered ASAp. Anuja Singh Sun, 13 Mar 2011 20:21:14 http://www.clientcomplain.com/600341041001-Complains-13587-SC.html Home Bazar Hebbal delivered a wrong product No 600352866001 instead of the above mentioned product No & in spite of numerous complaints have not replaced the wrong product.My receipt No is 2026002754 dated 11/01/2011 Venkatesh Venkatesh VT Fri, 18 Feb 2011 12:08:24 http://www.clientcomplain.com/Ms_Cache_Furnitures_Secunderabad-Complains-12643-SC.html I had purchased a PARIS made 3+1+1 sofa set model no 88075 from M/s Cache Furnitures Ltd., Secunderabad Door No 3-1-215 , ground floor, beside Manju theatre, Secunderabad for an amount of rs. 19500/-on 25-10-2009. At the time of purchasing the sales executieve shri Dashmanth Reddy had told that the furniture is having three years gauranttee and we are using very good quality of materials. In the month of October 2010the stiching of the 3 seater came out and immediately i contacted the service centre over telephone 64544352 and I had been given with a mobile no of one ms. Sukanya ie.,9949495354and she told that the person will come and inspect the sofa and for which I have to bare a charge of rs. 150/- and I had agreed. Since no body has visited for two weeks then again I contacted the lady and this time she gave me the phone no of mr. Chandrakanth 9291800532 and after a one week a person had reported. Meanwhile I was given a complaint No Oct 150 . The person who visited our house had told that it cannot be reparied and the repairs also will be temporary and for which it requires rs. 8000/-(aprox) , however i had told him to repair the sofa but till date no body has reported. When I had contacted ms. sukanya she says now she has been transfered and chandrakanth is not lifting the phone. Hence I request you to kindly get the sofa reparied since the quality of the material is very poor or please repay me my amount with bank interest. prahlad Sun, 30 Jan 2011 14:56:22 http://www.clientcomplain.com/batra_furniturekirti_nagardelhi-Complains-12208-SC.html sir we had purchased a single bed from batra furniture ,4 kamal house,kirtinagar,newdelhi.the full payment of same was made at the time of order as was asked by the shopkeeper.however the same type of good was not delivered as asked for ,and when asked for the same,the shoopkeeper refused any such commitment. dr ashoo gupta Thu, 20 Jan 2011 23:04:01 http://www.clientcomplain.com/kurlonmattressAPSARA-Complains-12200-SC.html I have purchased kurlon Apsara 60*80*4inch 1 no and 2 no 78*36*4inch mattresses from ABARANI ENTERPRISES,CA-MARKET,SALT LAKE CITY,SHOP NO 33,KOLKATA-700064.Cashmemo no 425 dt24.10.2010 for Rs 17,178.00. All the mattreses have developed depression at many places within one month after purchase.Verbal complain hasbeen lodged with the dealer.The addresses where the mattresses can be inspected are-1)HA-61,sector III,salt lake city,kolkata-700097. 2)FLAT NO A-5/CL-1&2,Sourav Abason phase II,Salt Lake,Kolkata-700091.KINDLY ATTENED THE COMPLAINTS URGENTLY. sima bhadra Thu, 20 Jan 2011 21:42:43 http://www.clientcomplain.com/Dining_Table-Complains-11238-SC.html I Smita Das had purchased a 6-seater dining table from Elite Interiors,#6-3-852/4/A, Near Lal Bunglow, Opp. Syndicate Bank, Ameerpet , Hyderabad -16 with Bill No 571. I had made the full and final payment of Rs 9000/- on 1st January 2011. The showroom incharge had promised to deliver the furniture by evening of the same day. But the delivery was partial, with 3 chairs yet to be fitted. The delivery man had promised that the remaining 3 chairs would be delivered on 3rd January 2011 by 2pm. After repeated requests they did not deliver and started avoiding my calls. I request you to kindly resolve my complaint. Smita Das Mon, 03 Jan 2011 20:24:15 http://www.clientcomplain.com/Living_Home_3242587_Motilal_Naga_No_2_Opp_Bangur_Nagar_New_Link_Road_Goregaon_w-Complains-10859-SC.html We had Paid an Advance of Rs. 3500/- against Wooden Cot on 23.10.2010 to Mr. Zaid of Living Home, Wooden Furniture & Interior Concept situated at 324/2587 Motilal Nagar No: 2, Opp Bangur Nagar, New Link Road, Goregaon (West), Mumbai - 400 090. The Condition was Balance would be payable against delivery of the wooden cot. But when the person delivered the wooden cot, they delivered us Old Furniture just polishing and repairing the old one and it was not in good condition. the parts of the Wooden cot was not proper. therefore we returned back the wooden cot and asked them to refund our money back. Now Mr. Zaid is telling he will not refund the money back as the Wooden cot will be delivered in this same condition only. He informed that, this is the cot which you have to take it and will not refund the money. These people in Living home shop is making fool of many people taking money and delivering the old Furniture. It is not the matter of Money of Rs. 3500/- but Please see that people/customers should not be trapped in such people's Net. hence request you to help us. Now it is almost 2 months we are following the matter with them. Kindly help Regards, Sarani S. Sarani S Sat, 25 Dec 2010 11:09:51 http://www.clientcomplain.com/Sinhas_Sofa_Studio-Complains-10755-SC.html Hello, I have booked the Sofa set with SINHA;s SOFA STUDIO stall in the Times Group exibition which held in the palace grounds on 28th of Novemebr 2010. I have paid advance of Rs 15,000-/ while booking. Ashish who works for Sinha sofa studio said he will deliver the sofa on 13th December.But till date they have not turned up and every time on phone some other person will pick up the call and promise false dates of delivery.Now a days they are not picking a phone call also My order nuber is 1033. Sinha's sofa studio is located at Kodigahalli opposite to Cauvery college. Basavaraj.Patil Wed, 22 Dec 2010 13:36:00 http://www.clientcomplain.com/Samsung-Complains-10670-SC.html dear sir i havebeen recieved aloutment H.No 456 in R.K.puram at sec-1. On dated 29/10/2010. I hadbeen lounched a complain about electric supply/House mantanance/door's and window (room door/toilet door/bathroom door/ and also palumber)on dated 14 dec 2010 with complaint No.1160549.but there are no responce againsed these matter.and today i went your CPWD SERVIECE CENTER at 11:30 for complaint. but they told me that it will be get soon.when i was calling at 1800114499 . the attendent locked the office on go anywere without given any complaint no. I want to be shift as soon as possible. I hope you will understand this matter and help me soon and pleas recieve my complaint and give me a complaint no on my cell NO.9313188564. Thank's sanjay kumar sah Mon, 20 Dec 2010 15:44:07 http://www.clientcomplain.com/Creative_Interiors-Complains-10016-SC.html Dear All, I am writing this with full frustration on "Creative Interiors". Let me first write their Address and contact info. Head Office: #24/1, Chikka Gangappa Layout, 1st Floor, Near Freedon Foundation, Hennur Cross, Hennur, Bangalore - 560084 Branch Office: 10-55, Contonment Qrts, Bollarum, Secunderabad. Contact No: 9985804545, 8050923616 Office: 9141188877, 9141188866 Recently in "NIZAM COLLEGE EXHIBITION GROUNDS" place at Hyderabad as 'Consumer Exhibition' these people also participated with stall in the month of September '10. We saw few furniture's and these people attracted customers with modern articles. We found 'SOFA-CUM-BED' which we thought it is suitable for our home needs and then we placed order for one item - 'Sofa cum Double Bed'. We paid amount Rs.9500/- and place an order with clear mentioning as Delivery within 15days, max. 21 days. I called after 10days to check the status of my order. But no phones were working, i got shocked and tried contacting every day. But luckily on 16th Day i got call connected with Hyderabad branch office and inquired with Mr. Karim (Branch office executive), he said it was delayed due to Diwali celebrations, workers are not signed back for long days. So i would take another one week extra. I thought this was valid reason and requested him to pay attention at least with their promise. But later after passing one week no response, then i again called to same Hyderabad office. When i inquired about my order they immediately cut my line. When i tried reaching no one is picking. After one month no response, no answering calls. Finally I got the number of the person of the Bangalore Head Office person Mr. Vijay (He is the one who took order in exhibition), he says that the cloth for the Sofa is not available, so i need to wait for few more days. Such a bad bad ,,,,,, nasty response... He also promised that he will give me a call while delivering, but to be true after reaching 3months their is no response from them, not able to trace them. And forgot to say no landlines are working. I got clear picture this is fake company, fully cheating people. My money lost... Hope lost. Dear Friends please be aware of such stalls and malls especially in exhibits, i request everyone to be aware of this 'Stupid = 'Creative Interiors' . Can someone tell me how can i get my money back in case if there is a way......... ravikiran Fri, 03 Dec 2010 13:08:04 http://www.clientcomplain.com/sofa_set-Complains-9854-SC.html we purchased the sofa 3years back only watching on the showroom screen but its condition was almost worn out within six mths when tried calling the borivali showroom we got rude response .Godrej being abig company was surprised with the quality of the product as well as after sales customer service .We paid almost 16000 Rs for it without even a second thought as we were at Godrej showroom ,but feel that we would have got a better quality in local market. We cannot even repair it beacuse of the inferior quality. shefali deepak rane Tue, 30 Nov 2010 12:25:11 http://www.clientcomplain.com/Godrej_Interio_3_door_slimline_cupboard_with_overhead_unit-Complains-9852-SC.html Godrej interio 3 door slimline delivered with defective lock and dented door. No technician for 1 week. Technician did not align it properly and hence doors left open. He mantled the dented door without proper accessories fited. Overhead unit shutter delivered defective (no proper soldering) hence mantled that door temporarily since 2 weeks. No body attending the complaint from Godrej except my showroom dealer in Andheri (w). Though full payment is made no proper service and reply from Godrej and this is the 3rd time a new overhead shutter is ordered as defective pieces supplied. Order placed with Godrej showroom on 17th Oct 2010 with full payment of 26625/-. Today is 30th november and still the unit it half way. It is hopeless paying 1st and getting caught with our money blocked to face the mental trauma and headache bought with our own. I will go to consumer court and claim compensation from Godrej and will surely win the case for the wastage of time and money and the mental trama, telephone charges, wastage of energy and time, physical sickness due to the torture faced during the time period. neeta deshpande Tue, 30 Nov 2010 10:43:15 http://www.clientcomplain.com/LIVEIN_STYLE_3272618GOREGOAN_W_OPP_BANGUR_NAGER_POS_LINK_ROADPH02228730234-Complains-9827-SC.html On 7/11/2010, We I & My wife went to Living-in Style, 327/2618, motilal nagar,Part-II, Camel House, Chandwala complex, Opp Bangur Nager police Station. Goregoan New Link Road (West) to purchase a dining set. We finalized a dining set for Rs. 47250 & paid 20000 Rs. as advance. After repeated follow ups they gave us a defective peice which was shaking very heavily. We didn't want a defective peice so we asked to give us another piece in exchange or return our money. To my surprice they not only denied for return of money, their sales man Mr. Anwar Khan & his manager started besting me & my wife. I was bleeding heavily at my eye-lid & afraid of them run out & hired a riksa went to my home place-Vikhroli & went to Hospital. I explained everything to Doctor, who took my ECG, X-Ray & applied treatment to my bleeding eye-brow. Now it is too late to go to police ststion. Please help me to register a police complaint for my wounds to punish the culprites & to get my money back. Mr. Sadashiv Padhy Mon, 29 Nov 2010 17:03:25 http://www.clientcomplain.com/Modular_Kitchen_from_Home_Bazar-Complains-9411-SC.html We paid extra money to have Marine Ply modular kitchen instead of MDF from Home Bazar. The represntative (Trupti & Prem) assured that since the kitchen will be of marine ply, the warranty will be extended for a period of 5 years instead of 3 years which was for MDF ply. All the money was taken immediately. The warranty will be delivered with goods which she assured to deliver in 6 weeks time. We got it after lot of follow-up. When asked for warranty they started giving excuses. Trupti & Prem promised every week that we would get it within 8 days. When I approached their manager, Narendra Jadhav, he typed on plain paper a statement that goods has 5 years warranty. When I refused to accept on plain paper, he said it would take 15 more days to delivered, then he & his Area Manager, William, said I would get after Diwali, then said after Bakri-Idd. Now they are saying the company has merged and I would get it after 2 months. Now they also say that the goods is MDF and not marine ply. My extra money went waste and nobody is ready to respond. The bill has no contact details of company. Request for help and guidance. Mustafa Pardiwala Sat, 20 Nov 2010 23:23:08 http://www.clientcomplain.com/Estillo_Lifestyle_furniture_Elegant_EnterpriseKolkata-Complains-7763-SC.html I bought 3 sets of furniture from this Elegant Enterprise which also deals with Estillo products. I bought 1 bedroom set,1 Sofa set & center table & 1 dining set. Just after my purchase within 1 month, one stand of my sofa set damaged. We called them more then 20 times over phone & visited their shop which is in HIGHLAND PARK MALL in the 2nd floor just opposite to the food court for minimum 10 times. Every time they booked our complain & do nothing.We cannot catch hold the key accountable person anytime in the shop.Even they have done a huge delay during the delivery of the wardrobe previously & their materials are all ready having damp problem though they confirmed us during the deal that nothing will happen on these grounds.We made a purchase of Rs.70,000/-. Kindly do the needful so that these kind of fraud companies can get their punishment of harassing people after sales. The address of the company is as follows: Office Address: 370,Block-K, New Alipore,Kolkata - 700053 Showroom address: Metropolis Mall(Highland Park), Shop no:219,Highland Park, Nr. E M Bypass. Thanks & regrads, Ayanta Roy 9830400844 9051450471 Ayanta Roy Fri, 17 Sep 2010 23:43:25 http://www.clientcomplain.com/relaxwell-Complains-7413-SC.html We have purchased relaxwell mattresses on 02.07.2010 at SVR furniture house(vishakapatnam) after taking home we found cushion problem in formed immediately on the second day to SVR furniture house, they assured that they will send company representative and replace at our home and delayed for two months and now stating take the bed to company and replace, they don’t take any responsibility against this deal it comes under company response. AMARENDRAKOMMINENI Tue, 07 Sep 2010 20:58:41 http://www.clientcomplain.com/ms_radha_krishna_furniture241bb_ganguly_street-Complains-7369-SC.html i have made a contract in order to make my wardrobe with this co and i have paid full amount but now this co leave my work in the middle stage now what should i do. anjuj gupta Tue, 07 Sep 2010 08:11:05 http://www.clientcomplain.com/Modular_Kitchen-Complains-7328-SC.html Dear All, I also cheated by Balasubramanian, owner of Wood World Modular Kitchen, Chennai. I have given contract to him worth Rs.61000/- to him to create Modular Kitchen and TV cabinet for my new flat. I got his contact through Sulekha.com. Once the rate finalized I released 50% amount to him as advance and he needs to finish my work with in 19 days from the contract date. Unfortunately he never started the work in the first 10 days. When I try reaching him he ignored all my calls, some times he cut the calls. Then I went to his off ice address as mentioned by him, I was shocking that no such address. He runs his business in the address 1.5 yrs back in the address. After so much pressure I got his Residence address. I reached his house and talked with his house members, After that he made many promises to close the work on time, but never bothered his commitments. Now some of the poor carpenters came to my flat and started work. They worked only 1.5 days and then they absconded with some cutlery materials. A week gone, after so many follow-ups/pressure another carpenter came and he made the basics. He worked for 3 days. After that he demanded money from me (he insists that he is coming work only for me not for BALASUBRAMANIAN, also the payment expected from me). Then BALASUBRAMANIAN made pressure to release money to the carpenter, otherwise carpenter will not come for money. Then I started releasing payments to the carpenter (later the carpenter told me whenever I get money I need to credit partial money to BALA's Account) . One day the carpenter stopped the work and wanting for Material. I asked the carpenter to ask material to BALASUBRAMANIAN, but the carpenter replied BALASUBRAMANIAN didn’t picking the calls. After 10000(???) rings to BALASUBRAMANIAN, he attended my call and put me in pressure to pay money for materials. I don't have any other option, then I paid money for material and I personally picked the material. HERE I ACTED AS COOLIE. Then the Carpenter finished the initial work and waiting for Kitchen Doors, CHIMNEY and HOB, when I asked BALASUBRAMANIAN for kitchen doors, he told me that door order already placed in JAZ Enterprises, Chennai. He committed the doors will come in 5 days (Still Chimney and Hob are pending). Doors not received as committed by him, then I made a ring to him he ignored my calls. Then I called JAZ Enterprises and they replied me that NO ORDERS RECEIVED FROM BALASUBRAMANIAN. After 10000(???) rings to BALASUBRAMANIAN he doesn’t have courtesy to attend my calls. Then I personally visited JAZ Enterprises and booked the order with Advance payment. They took 5 days to finish the doors and I personally collected doors in their Thoraipakkam factory. HERE I ACTED AS A LOAD MAN CUM DELIVERY BOY. After several follow-ups and pressure to BALASUBRAMANIAN to bring Chimney and Hob, finally he given one Mr.Lalithkumar’s number (Chimney dealer in Chennai), I spoke with him personally to deliver Chimney and Hob. He told me many fraud stories about BALASUBRAMANIAN and asked me to commit payment on delivery. After receiving the material as per BALASUBRAMANIAN I dint paid money till now. HERE I ACTED AS FRAUD. Now Mr.Lalithkumar calling me and asking how to catch BALASUBRAMANIAN. I already postponed the House warming ceremony two times due to Kitchen work delay. I fixed to do House warming ceremony on 20th August. This is third time. Now BALASUBRAMANIAN committed me to finish the work before 20th. Again he failed in his commitments. On 19th night I asked my company's carpenter to fix the GAS Hob for House warming ceremony and fix Kitchen doors. Because of time constraint he fixed only 5 doors in the Kitchen. I asked my builder to paint the walls after finishing the Kitchen work. My bad luck without finishing the painting work I have done house warming ceremony on 20th Morning. It was a big shame I ever met in my life time EVEN I AM A RELATIVE OF A POLITICAL VVIP IN CHENNAI. As of now I didn't involve them into the picture. After House warming ceremony I contacted BALASUBRAMANIAN to finish my work. He committed me twice but not turned. After so many follow-ups now he committed to finish the work on Today (06/09/10). But no carpenters as of now. Even I spoke with him left and right............Even I scolded his house members .......still he made false commitments. WHAT CAN BE DONE? IF ANYBODY WANT I CAN GIVE THE CARPENTER MOBILE NO, CHIMNEY DEALER MOBILE NO, JAZ ENTERPRISES NO AND BALASUBRAMANIAN's HOUSE ADDRESS. I FEEL HE SPENT LOTS OF CUSTOMERS MONEY TO DEVELOP HIS COMPANY WEBSITE (Welcome to World Wood Modular Kitchen), it looks and give great hopes to a visitor. I HEREBY CONCLUDE THAT BALASUBRAMANIAN IS HABITUALLY CHEATING OTHERS AND ENJOYING/LIVING WITH OTHERS MONEY. HE IS NOT A PERFECT CONTRACTOR, HE IS NOT A GOOD SON OF HIS PARENTS, HE IS NOT A GOOD BROTHER FOR HIS SISTER(S), AND FINALLY HE IS NOT A GOOD HUMAN BEING. HE IS NOT FIT FOR DOING ANY KIND OF BUSINESS. With Lots of PAIN, Sekar Devaraj Sekar Devaraj Mon, 06 Sep 2010 12:39:35 http://www.clientcomplain.com/lifestye_store_bangalore-Complains-6971-SC.html i have puchased a sofa set and center table from lifestye on 18/07/2010, order no 869. The defective piece was delivered to us, as the same was brought in notice of the delivery personnels, they instead of replacing the defective piece, asked me only to co-ordinate with Ms lalita. I immediatly called her and asked for replacement, she gave me a false committment of getting it replaced by comming saturday. But no body turned up neither communicated us for any further action.thus i along with my husband visited the store to get it replaced, there again ms lalita conveynced us and asked us for 3days time to resolve the issue and arrange for replacement. Since then a week passed but no body turned up .mean while my husband was reguressly following -up with Mr syeed for resoling the issue. Mr syeed came up with a middle way by offering us Rs 8000/ disc. Earlier we were not at all comfertable to accept defective piece for a disc of Rs 8000/ but as both me and my husband are working, and have only weekend off, finally thought to talk to Mr syeed, visited the store as by now we also lost the hope to have a fresh piece, but Mr syeeed and Ms lalita were not present in the store and we were introduced to Mr Anand , to whom we narrated the whole insident, he again asked for 10min to come with solution. Mr anand made us waite for 1 and half hr. and finally offered us disc of 11950/ i.e 50% disc every defective piece/on cost we paid. There we insisted on 60% disc. as at the back of our mind we also hoped to have a fresh piece, and we left with no solution again. After a span of 4-5days Mr syeed appeared to our place and told to give us entire cash back as they cannot provide fresh piece along with the offer of Rs 8000/ which was still valid. Then i finally told him to give a disc of 50% that Mr anand has offered along with repaire of sofa. Mr syeed agreed to repair but said cannot provide 50% disc as that is too high. I tolled him Mr anand has offered us 50% disc. he then confirmed it from him and mr anand streight way denied from the fact that any such offer was given to us. now finally the furniture has been taken back by life stye irrespective of the fact that they have fresh piece available in their chennai location, as told by Ms lalita, i just need to no who is going to compensate for the lose and false committments given by lifestyle. And even after paying why cant we get fresh piece from their side which is still available with them. lifestyle took more than 1 month to resolve the issue, that too by taking back the sofa set, if this was to be done they could have done it earlier, as that time attrective offers were available with other stores as well. Now being a consumer we are victim, as neither we got sofa set, and faced the harrasment of every time visiting the store and sitting unattended for more than hrs.our cash of Rs 57800/ was blocked form 18/7/2010. the day it was debited from our account. please take appropriate action and compensate for the loss. and also give explaination why fresh pice was not provided even when the same was available roopsi singh Sun, 29 Aug 2010 14:42:20 http://www.clientcomplain.com/Big_BazaarFurniture_Section-Complains-6542-SC.html Dear Sir/Madam, This is to bring in your kind notice that I have purchased a Queen size Bed and a pair of matresses from Big Bazaar Inderlok Branch. I had done full payment of the bed on 20th march 2010 and for the matresses on 27th mach 2010 and for the same I have the payment reciept with me. I was promised that the material would be delivered at my home within 2 months but its now more that 5 months and I havent got the delivery of my material. The furniture section staff is not attending our calls and they are saying that they are going to close the furniture section at Big Bazaar,Indelok. Mr Honey with contact number 9210641032 has collected the payment from us and have signed on the reciept. I would be very thankful to you if you can help us in getting or material delivered for which I have payed 5 months back. Thanks and Regards Mohit Malik Mohit Malik Sat, 21 Aug 2010 13:14:45 http://www.clientcomplain.com/Future_supply_Chain_Solutions_Ltd-Complains-5196-SC.html Dear sir Please be informed that a sofa cum Bed (Model# SOFAB CRISTAFAB+MTL BRWN IMGD LAB36 ARTD, ARTICLE CODE# 800010370001) was booked by us from Big Bazar, Kolkata, Ganguly Bagan Branch on 02 Feb 2010 and the Sales Officer(4769) had assured delivery within eight working days which eventually took two more days than expected ,to finally reach us. Unfortunately, the sofa spring on the right side gave way in the last week of April. Immediately the same was reported to the concerned dept from where the purchase was made and we were assured once again of an immediate help within the next couple of days. Till date(after three months) we have almost lodged seven verbal complaints pertaining to the broken spring to the same dept but of no avail. It is a very disappointing experience for us as the bitter experience will not only force us to move to other brands with better service but also force us to dissuade other people from purchasing any furniture under the same brand. Expecting a favourable response from your end. Regards Payal Sarkar 98784 77567 // 933 968 5749 PAYAL SARKAR Sun, 01 Aug 2010 22:30:47 http://www.clientcomplain.com/Kian_India-Complains-4982-SC.html Kian India in name of calling it imported products cheat client by giving substandard quality products locally cheaply made in chennai / india itself. They do not keep up words and the staff of the company themselves keep talking bad of the company and its cheap and substandard products Manoj Fri, 30 Jul 2010 13:59:16 http://www.clientcomplain.com/S_S_enterprises-Complains-4764-SC.html I have Taken double cot bed in Gulbarga Art House ( S S Enterprises ) Opp: KBN Hospital, Station Road, Beside Reliance Mobile store Gulbarga and Art House People has given 2 years warranty . before dispatching the cot is fine but after delivering to the house cot is completely broken Art House Manager is not taking interest to Repair nor replacing kindly Help me to resolve the issue Note : S S enterprises also have branches in Bangalore & Bidar they are doing 9 month furniture scheme and in this they are cheating to people with Regards Hanmantrao Hanmantrao Wed, 28 Jul 2010 10:39:28 http://www.clientcomplain.com/nitraa_furniture_cot_with_shelf-Complains-4678-SC.html It is almost a year i have asked these nitraa people asking them for details of replacing cot with shelf without shelf. They are yet to respond to this. I have made number of calls to adyar showroom & also at the admin office at chennai. request them to call me regarding this. regards udayabhasker.P udayabhaskar Tue, 27 Jul 2010 12:29:54 http://www.clientcomplain.com/Dreamline_mattresses-Complains-4018-SC.html I have purchased two mattresses from Big bazar Bais godam jaipur in April. within 7 days it was spoiled.I am costantly in touch with the managers of Big bazar Jaipur but they are simply befooling me that your mattresses will be replace with few days but even after 3 months nothing happened so please do the needful at the earliest.twice photographs has been taken by Big bazar representative. Ravi Kumar Mathur Mon, 19 Jul 2010 10:05:18 http://www.clientcomplain.com/Godrej_3_Door_Wardrobe-Complains-3788-SC.html Purchased a 3 door godrej wardrobe and got it installed in my house. During installation, one of the door was faulty and both the front door keys were not working properly. The complaint has been sent by writing in their delivery challen and the issue is still not rectified. It is almost ONE MONTH and no actions have been taken by the Godrej representatives. Being a Big player in the Market, Godrej should seriously revisit their process and would also appreciate if the items are Quality checked before being shipped. Ayyappa Thu, 15 Jul 2010 13:27:15 http://www.clientcomplain.com/Reliance_Living_Paterson_King_Bed-Complains-2724-SC.html Dear Sir/ Mam, We have purchase a Furniture from Reliance living - Ambience Mall delhi - Paterson King Bed on 31st May10. Delivered on 2nd Jun10 & Assembled on 10th Jun10. On using the bed for the first day we observed the Cracks on the side support, lower middle support was not adequate & week, resulting into middle starp geting crack fron the week wood loaction, which we have given complaint to Mr. Bhuwan & Store Manager Mr. Vipin Dhayani. We been asked to send the mail which we did along with the pictures of the concern, we been committed to get all the four parts replaced in 2~3 days which they have said already started from Bangalore & they have made a temporary repair arrangement. There after we are regulaly following it up for the same getting another false commitment of further 2~3 days. This really has given us a bad impression of M/s Reliance business - code of conduct & will not be visiting any reliance store in future. I would request you to please support us to get the Bed replaced of better quality or refund of the amount spent (Rs. 17592/-) on the same at the earliest. Personal details are: Ratan Arya C-95 second floor platinum Greens Ardee City Gurgaon. Mob: 09927600836 / 9810280466 email - ratan_arya@yahoo.com / ratan.arya@tacogroup.com Ratan Arya Mon, 28 Jun 2010 17:22:33 http://www.clientcomplain.com/Tribhuvan_road_carriers___vimla_packers___movers-Complains-2257-SC.html I was booked my house holds with Vimla packers & movers but company not delivers my 30% house holds. Pls arrange to deliver me. Company owner Mr.DRIVEDI- 9044082010 RAKESH SINGH Fri, 18 Jun 2010 15:06:25 http://www.clientcomplain.com/Total_Mall_Madiwala-Complains-2175-SC.html We had booked a bedroom set from Total on 15th March 2010 and was told that the items will be delivered within 7days, after 15 days they called and informed as they do not have the wardrobe we have ordered, will deliver the cot now and the wardrobe in next week, it was ok with us, Even after 10 days we did not receive any information from the management, later we had to call and walk in to the Mall create a big problem, and finally after one an half month they informed they are getting the items, when the same was delivered, it was found that the wardrobe was not the one we had ordered and they had delivered the side table which was a display piece, we told them to take it back, but the employees left the materials their and left and now the same wardrobe lies in pieces in my house. Not one has yet called us till date. We used to follow up with Mr Satish, the so called Manager of the Mall but now its almost 2 months, the management is not ready to give the money back or deliver the items. This is too much of harassment and mental torture, I don’t know what is going to happen to the money I have paid. Will I get back the money or the products which is booked. My booking Number is 4111. Is this what is called customer Experience, if it is then i do not recommend Total Mall to anyone,,, Pls stay away.. Regards Bindu Bindu mani Wed, 16 Jun 2010 22:17:56 http://www.clientcomplain.com/Murliwala_Furniture_Mall_Pvt_LtdRajapuriDwarkaNDelhi-Complains-2107-SC.html I ordered a sofa-cum-bed (size 6'by 4') from Murliwala furniture mall pvt. ltd.,Plot No. 5/6,Basement, Rajapuri, Dwarka, Delhi. on 8/6/2010. Owner said he will use SLEEPWELL Mattress, SO I agreed on the steep price of RS.7000/- I asked him to send the guarantee card with the man who came to collect the payment, the owner assured that he would send the guarantee card.It was not sent ! Next day when I called for the card the owner said that there was no guarantee card as this was not sleepwell mattress, only foam .(1)overcharging,selling thing worth about Rs.3000/- for Rs.7000/- (2)Lying about material to be used (said sleepwell mattress) using normal foam. (3) Not sending a guarantee card ( his visiting card with signature and guarantee for 5 years statement) which he said he can give. I have called him twice for the same but he is talking back very rudely on the phone and disconnecting my call. Vandana Sharma Tue, 15 Jun 2010 18:01:52 http://www.clientcomplain.com/stylespabed-Complains-1473-SC.html i had purchased a bed from style spa company ltd, varanasi, utter Pradesh,after one year i have remove our mattress from bed for cleaning the bed then i had saw the bed furniture was broken. i had complain the local address as well as company web side by mail & telephone. after some days one man from local service center has visited in our place & watch the condition of plywood but he was not getting any decision & tell me informing on my mobile from your office. but i had ring a lot of time in style spa show room number but not getting proper response about this. Vijay kumar singh Mon, 31 May 2010 15:55:47 http://www.clientcomplain.com/Tip_Top_furniture-Complains-1316-SC.html We had ordered one Sofa cum bed + two chairs + one tea-poy (everything made of metal with mat finish powdered coating) on 16th March 2010 from M/s. Tip Top Steel Furnitures,Nampally Station road, Opp.Andhra Bank,Adjacent to Kakatiya Hotel, ( date is mentioned on receipt given by shop owner, M.A.Arram) by paying advance of Rs.10,000/- against the total bill amount of Rs.14,650/-(excluding transport charges). The shop owner promised us to deliver our sofa within 8 days. We called him on 22nd April 2010 and asked whether the sofa is ready or not. He said it is ready and we can visit his shop to see the same. So we visited the shop on 23rd March 2010. The sofa was actually not ready at that time. On 24th our guests were coming to stay, so we agreed to take another sofa on temporary basis. The shop owner agreed to replace the same when our actual sofa gets ready. Along with the sofa he agreed to send the tea-poy. At that time we gave him Rs. 3,000/- more as advance as he was giving us the service for our need. We received one sofa and one tea-poy (chairs were not sent) on 23rd night. When our guest left, we informed him on 10th Apr 2010. Initially we told him to deliver our sofa (which we had ordered according to our choice) and then take back replacement sofa (which was not our choice and was just taken on temporary basis for our guests). He requested to send the sofa, saying that he will prepare our sofa by taking measurements from this replacement sofa. On 14th Apr 2010, he sent the vehicle and took the sofa back. Since then we called him for number of times for sofa. But he was not giving right response. Either he was not receiving our call, or he used to reject it. Even if he receives the call, he is giving many excuses and every time asking for another 2-3 days to make our sofa ready. After huge follow-ups for about one month, we gave him final ultimatum for delivering our sofa or else to return the money. He was still saying that he will deliver the sofa within 2 days. Then on 16th May 2010, we went to his shop as per ultimatum. Our sofa was still not ready. He was giving some excuses and promising us to deliver it in another 3 days. As we do not believe on his words we demanded to return our money back. He got angry and denied to return money. Further he denied giving sofa also. We protested strongly and went to Abids police station. Police asked both parties to come on next day. We went on next day to the police station. The Shop owner was still denying in front of police, for giving money as well as material. He was firm on his statement even after police intervention and asked us to go to court. He thought that we are not localities and have come here for job from another state and we won’t go into court and he will be free to do another fraud. But we have decided to go to Consumer court. Can anybody help us? Rahul Tilve Sat, 29 May 2010 13:19:33 http://www.clientcomplain.com/Home_Solutions_Retail_India_Limited-Complains-1274-SC.html 2 Cots purchased from home solutions retail,marathalli bangalore.Just beyond the warranty of 1 Year.Both are manufacturing defects as the parts used are inferior and broken.Co not entertaining any replacement of repairs.Order REf-2004-009141 K.Subramanyan Fri, 28 May 2010 17:45:06 http://www.clientcomplain.com/GODREJ_INTERIO-Complains-1249-SC.html I HAVE BOOKED MY THREE DOOR WARDROBE FROM GODREJ INTERIO.(KUMAR ENTERPRISES,PATLIPADA,GHODBUNDER ROAD)ON 13TH MAY,MADE FULL PAYMENT AT THE TIME OF BOOKING,THEY COMMITTED ME THE DELIVERY WITH IN 6-8 DAYS.BUT TILL NOW THERE IS NO PROGRESS ABOUT MY WARDROBE.WHENEVER I MEET THEM OR CALL THEM,I GOT THE SAME ANSWER KAL MALUM PADEGA/KAL AYEGA.I AM REALLY FEDUP WITH THEM. VAIDEHI V.SARANGLE Fri, 28 May 2010 13:09:39 http://www.clientcomplain.com/HOME_SOLUTIONS_RETAIL_INDIA_LTD_DINING_TABLE-Complains-961-SC.html Purchased Dining Table (DT6S Set HV Glory Cappucino 15974)from M/s Home Solutions Retail (India) Ltd., Basement, Great India Place, Noida vide Order No. 2000040365dt.28.11.2009 and Invoice No. 37482433 dated 29.11.2009. Within six months of purchase, two chairs have broken and the table also got loosened. When complained to the sellers regarding replacement of the dining table set (along with chairs), we are informed that only damaged chairs would be replaced and nothing else is possible. We requested the sellers to replace this table set with a higher grade which has sturdiness and we are willing to pay the differential amount. However, the sellers are not accepting this. As the dining table set is under Warranty and the customer is not at all satisfied with it, sellers should be advised to replace / upgrade the set with a new one as a special case. Further, it is also not clear if someone gets hurt while sitting on the chairs. Hence this request. SMITA RAVI Sun, 23 May 2010 17:43:55 http://www.clientcomplain.com/Mattress_of_nufeel-Complains-595-SC.html I have purchased a mattress of nufeel company from the dealer(Harsiddhi Hendloom) of the company at Veraval dist-junagadh Gujrat on 12/2/2010 . but the mattress is damaged from the corner but the shop keeper(Harsiddhi Hendloom) refugees to change it. LOKESH KUAMR MEENA Fri, 14 May 2010 22:30:25 http://www.clientcomplain.com/Zuari_Furniture_4_door_wardrobe-Complains-402-SC.html Sir, i am sorry to inform you that i have not yet received my four dooor wardrobe in spit of ordering almost 2 months back. the company people have also been very impathic to my complaints and they do not even receive my calls now a days. Ramchand Wed, 12 May 2010 13:46:46 http://www.clientcomplain.com/sofa_set-Complains-342-SC.html I bought one sofa set from hometown vikhroli on 14th of april 2010 and got it delivered on 8th may 2010 morning, Nobody has come to assemble it as promised. ur helpline numbers are continuouosly engaged.. sanjeev kumar Tue, 11 May 2010 15:10:45