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IRCTC Complaints - Delay/Not refund cancelled E-Rail Ticket
IRCTC
Posted: 09 of Jun, 2016 by [email protected]
Delay/Not refund cancelled E-Rail Ticket

To
Shivi Saxena
Executive Customer Care
IRCTC
Dear Madam/Sir
Your mail received in 1st June 2016 regarding the refund of cancelled E-ticket as “The information provided is insufficient for us to check. We request you to give us your PNR No./user-id with IRCTC and date-of-booking/date-of-journey/transaction-id generated from IRCTC, so that we may pursue the matter.”, I submitted all the details in 2nd June 2016. However I do not received any response from your side. Once again I submitted all the details so that IRCTC refund. Rs 3855/- in my A/C earliest. If, there is any problem let me clear and guide where I have to complain for the same. The details are given below
PNR Number : 6649114094, AC-II Fare Amt. : Rs 3855/-
Patna Jn. (PNBE) to Saharanpur (SRE) , Date of Journey 13.03.2016, Himgiri Express
Reason for Cancellation: Train running late more than 3 Hours
On 13th March 2016 Himgiri Express was late more than 12 Hours
TDR Ref. No. : 100000093270438
Customer ID from which Reservation Made : rjjnkum
Registered Mail ID : : [email protected] Com
Registered mobile : : 9412978712
Bank a/c Punjab national Bank : 7629000100006195
IFSC code : PUNB0762900
Account Holder : Rajjan Kumar
Customer care Indian Railway Complaint Ref. : W/EC/DNR/000123550 dt. 07.05.2016
Customer care Indian Railway Complaint Ref. : W/EC/DNR/000128113 dt.25.05.2016
[email protected]
Jun 1 (8 days ago)


Rajjan Kumar
Mob 9412978712
Email : [email protected]
 
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