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Idea Complaints - To stop 51998 service
Idea
Posted: 15 of Jan, 2018 by [email protected]
To stop 51998 service

I got message from 51998,it charge 3rupees,on my number 2 times.I'm not interested in your service.so,please deactivate 51998 service on my number 8367319076,I hope you help me for this.Thank you...
 
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  Posted on 07-Feb-2018 , Posted by ideacellular   Send Mail
Dear Customer,

Sorry for the trouble caused. As per our record, you've been charged for WAP service that is towards text SMS. Hence, you've been charged accordingly. However, we suggest you to dial *121*46# or send an SMS as STOP to 593350 to stop the flash SMS and 155223 to deactivate value added service from your account. For further assistance kindly contact us on 12345 or 198.

Regards,
Lakshmi
 
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