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MARUTI WAGON R LXI BS4 Complaints - DEFECTIVE ENGINE SR NO.K10BN-7012617 |
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MARUTI WAGON R LXI BS4 |
| Posted: 16 of Jul, 2011 by opsonkar |
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DEFECTIVE ENGINE SR NO.K10BN-7012617
SIR,
MARUTI IS KNOWN OF BEST QULITY AND PROPER PERFORMANCE BECAUSE OF MY LAST 8 YEARS EXPERIENCE OF DRIVEING MARUTI 800 CAR.BUT NOW THE MARUTI CAR QUALITIES IS NOBODY TAKING CARE AS DUE TOTAL NEGLICANCE OF YOUR MANUFACTURING UNIT, HENCE MARUTI CAR ARE NOT REACHING THE PERFECT QULITY UPTO THE CUSTOMER FOR WHICH THE MARUTI CAR BRAND KNOWN IN MARKET.
I PURCHASED A MARUTI WAGON R LXI BS4 ON 22.2.11 FROM YOUR DEALER M/S UMA MOTORS PVT LTD, MATHURA WITH A SUBJECT ENGINE SR NO. BUT THERE HAS BEEN FOUND TOTAL DEFECTIVE ENGINE AND RESULTING SO MANY.
I AM A KIDENY TRANSPLANT PATIENT. IN IST SERVICE AT M/S UMA MOTORS, MATHURA WITH A MY COMPLAINT THAT CONSUMING EXECESSIVE ENGINE OIL & COMING UNKNON SOUND FROM ENGINE, THERE SERVICE MANAGER TOLD THAT MY BE PASSIBLE THAT IN THE DEVLIVER TIME WE HAVE NOT CHECKED THE ENGINE OIL. NOW I AM COMPLTING THE ENGINE OIL COME IN IIND SERVICE. AT 5000 KM I AGAIN COMPLANT THE SAME PROBLEM WITH A CALL TO MARUTI AREA SALES MANAGER, AGRA MR SUBODH.WITH A DEMANDED SERVICE JOB DATED 07.7.2011 THERE SERVICE ENGINEER TOLD THAT MY BE MARUTI USED DEISEL ENGINE OIL IN PLACE OF MARTI CAR ENGINE OIL AND DECLARED THAT TOTAL ENGINE IS DEFECTIVE. AGAIN I CALLED MY MARUTI AREA SALES MANAGER, AGRA TO SEE MY CAR MAKE THE REPORT OF ENGINE FAULT IN PRESENCE OF MYSELF BUT 12 DAYS PASED NO ANY ACTION HAVE BEEN TAKEN SO FAR. IN VIEW OF UMA MOTOR MATHURA AND MYSELF THAT TOTAL ENGINE IS DEFECTIVE HENCE I REQUFEST YOU THIS CAR TAKE THE BACK BY MARUTI IMMEDIATELY AND REPLACE NEW WAGON R LXI BS4. I AM NOT READY THE TAKE THE BACK REPAIRED ENGINE.
IF YOU WILL NOT TAKE THE NECESSARY ACTION IMMEDATELY I WILL GO TO CONSUMER FORUM BECAUSE OF I HAVE GONE UNDER KIDENEY TRANSPLANT AND I CAN NOT MOVE WITHOUT CAR. I HAVE PURCHASED THE CAR MY PERSONAL USE AND GO TO MY OFFICE NOT FOR ENTERTAINMENT.
I AM SUFFERING FROM MY HEALTH AS STATED ABOVE NOW MARUTI HAS GIVEN MENTAL AND FANCIAL PAIN.
PLEASE LOOK INTO MATTER IMMEDATELY AND REPLACE MY CAR .
THANKINGYOU,
OM PRAKASH SONKAR
B/1, 274, C SECTOR H
LDA COLONY, KANPUR ROAD
LUCKNOW 226 012
opsonkar@hpcl.co.in
09415934857 |
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