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Maruti Suzuki Complaints - pathetic service |
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Maruti Suzuki |
| Posted: 28 of Jun, 2011 by surendra |
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pathetic service
Respected sir
on 11th i register an appointment for 1st servicing of maruti ecco.
i received an sms to reach on 12th before 11pm i was their at 10.30am i was waiting their for one hrs no one was their to assist me to make job card at last i met mr patil (gen manager ser. dep) he allotted me a service guy surname patil...these guy really sucks he was showing me attitude he was not interested in me. I was telling him my problem he was trying to make my fun of it at last after 1hr he made my job card
he told me to take the back car at 3.00 pm when I come back he told me to wait for 15min I waited for him, after 15min I called him he made me to wait more 1hr at last my self went to workshop bay I was surprised an job card maker was cleaning an car I told him to make me free but still he was not concern with it. I was requesting him at last after 3hrs he took me to my car ,it was pathetic to tell u that my car was not washed properly he charged me polishing chargers but my car was not polished . When I asked him why so he told me sir I don’t want take ur car for servicing because I have already completed my target of the day. At last on my request he made my work done after 2hrs. From 3.00 to 6.30 pm I was behind him to make my work done. Their was an problem of fuel gauge meter he told me that in stock we don’t have it. You will be wonder that from out side I made a call to my car service dep. He told me its available and you can take it.
Sir this is not only my problem many costumers are suffering same with your service guys so please do some thing if you think iam fake just visit your work shop by cloning your self as ordinary person you will come to know what exactly going on.
Thanking u
Surendra.H.N
www.skytechnotronics.biz
9326069974
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