complaint register form forum complaints letter customer mortage loan online business systems do not call list airtel hutch hp gas airtel hutch vodafone icici http://www.clientcomplain.com Copyright 2010 Clients Complain clientcomplain.com/rss/ en Thu, 24 May 2012 07:53:32 Thu, 24 May 2012 07:53:32 http://www.clientcomplain.com/electrlouxrefrigerators-Complains-21950-SC.html my fridge is burn by your company's machanic so i request to replace my fridge saket kumar Wed, 02 May 2012 20:20:09 http://www.clientcomplain.com/shiv_confactonrie_shop-Complains-20637-SC.html he is a resident of c-60 gali no 1e bhajanpura delhi 53 . he is thefting electricity every time and teasing the meter by which his meter reading is become very low and he is done with very long period ....so plz check out this request it is my humble request rajat kuashik Mon, 05 Dec 2011 12:22:56 http://www.clientcomplain.com/Whirlpool_Freeze-Complains-20055-SC.html My name is Girish Pokale, I have purchased "FC11000 FREEZE WHIRLPOOL 310 LTR FUSION MAXIGERATOR (STEEL) 3S FC11000" on dated 3rd September 2010 from KEDIA Traders Amravati, Maharashtra. I would like to bring to your notice that in the last one year my FREEZE had faulted twice. After the second failure on 5th Sept 2011, I launched complaint to your local dealer and service center at Amravati, They replaced the compressor of the fridge within the 8 days of my complaint ; I am really grateful for this; But unfortunately now on 3rd October 2011 the FREEZE again stops working third time; now I want my FREEZE to be replaced. Girish Pokale Tue, 04 Oct 2011 09:31:46 http://www.clientcomplain.com/LG_Refregirator-Complains-19738-SC.html Dear Mr. Ganesh, It is again inormed you that my grievance has not been resolved so far. You can easily magine thathow such type of after sale service will effect your company creditabilty. Rajiv Mehta ----- Original Message ----- From: "S P SHARMA" To: Sent: Friday, September 09, 2011 11:45 AM Subject: Fw: RE: Harrassment & Unsatisfactory service after sale > Dear Mr. Ganesh, > > Sorry to inform you that inspite of constant follow up my grievance has > not been resolved so far. > > It is really harrssmenmt to the customer who pay heavy price taking into > account the after sale service. > > I hope you will take it seriously to avoid unhealthy relations with your > comapny. > > Thanking you, > > > Rajiv Mehta > (M0 94665-73463 > > > >> ----- Original Message ----- >> From: S P SHARMA >> Sent: 09/06/11 09:43 AM >> To: igservice@igindia.com >> Subject: Fw: RE: Harrassment & Unsatisfactory service after sale >> >> Dear Sir, >> >> It is regretted that so far no sincere initiative has been taken to >> resolve my following grievance. >> >> Such type of behaviour is not expected at all from a company like yours. >> >> Your valuable customers always purchase your products on the hope that >> whenever any fault is found in your product in future it will be taken >> care of promptly without any hardship but in my case this has not been >> expirenced. >> >> I again approach you that keeping in view your Comapny's creditabilty my >> grievance may be taken on priority. >> >> Thanking you, >> >> >> Rajiv Mehta, >> (M) 94665-73463 >> Landline-0180-2666202 >> >> >> >> > ----- Original Message ----- >> > From: S P SHARMA >> > Sent: 09/03/11 12:09 PM >> > To: lgservice@lgindia.com >> > Subject: Fw: RE: Harrassment & Unsatisfactory service after sale >> > >> > Dear Mr. Ganesh, >> > >> > Thank you very much for respondingg & paying attention towards my >> > grievance. >> > >> > Here ,I would like to have your personal attention in spite of auto >> > reply action. >> > >> > You will appreciate that grievances for such products which have become >> > the necessity of daily routine are required to be resolved soon in the >> > interest of your valuable customers & the good will of your comapny. >> > >> > I always prefferred to buy your products in the past. For my all home >> > needs only your brand have been purchased but now I feel that perhaps I >> > have committed any mistake. >> > >> > Your prompt attention is sought in this regard please. >> > >> > Thanking you, >> > >> > Rajiv Mehta >> > M) 94665-73463 >> > >> > > ----- Original Message ----- >> > > From: LG Service >> > > Sent: 09/03/11 09:56 AM >> > > To: S P SHARMA >> > > Subject: RE: Harrassment & Unsatisfactory service after sale >> > > >> > > Dear Customer, >> > > >> > > >> > > >> > > We acknowledge your concern & forward it to our branch office in >> > > order to take an immediate step in this regards. >> > > >> > > >> > > >> > > To help us serve you better, please provide us your valuable >> > > feedback, on our service ID serviceindia@lge.com. >> > > >> > > >> > > >> > > Thanking you and reassuring you of our best services always. >> > > >> > > >> > > >> > > >> > > >> > > Your's Sincerely >> > > >> > > >> > > >> > > Ganesh >> > > >> > > Customer Service - LG Electronics >> > > >> > > >> > > >> > > >> > > >> > > >> > > >> > > -----Original Message----- >> > > >> > > From: S P SHARMA [mailto:sharmasp7@mail.com] >> > > >> > > Sent: Friday, September 02, 2011 6:48 PM >> > > >> > > To: lgservice@lgindia.com >> > > >> > > Subject: Fw: Harrassment & Unsatisfactory service after sale >> > > >> > > >> > > >> > > Dear Sir, >> > > >> > > >> > > >> > > Your kind attention is sought towards my following grievance which >> > > has not been resolved inspite of contacting the concerned officials. >> > > >> > > >> > > >> > > I am being harrassed by your service Centre at Panipat i.e M/S Hari >> > > Om Service.They have already charged wrongly Rs. 1060.00 on account >> > > of Gas Filling whereas compressor was to be replaced. >> > > >> > > >> > > >> > > Your relation officer at Karnal Ms Madan is also not using her office >> > > appropriately so that my grievance is resolved once for all. >> > > >> > > >> > > >> > > I hope an early actionby your office in this regard. >> > > >> > > >> > > >> > > Thanking you, >> > > >> > > >> > > >> > > Rajiv Mehta, >> > > >> > > > > (M) 94665-73463 >> > > >> > > > > Landline-0180-2666202 >> > > >> > > >> > > >> > > >> > > >> > > >> > > >> > > > ----- Original Message ----- >> > > >> > > > From: S P SHARMA >> > > >> > > > Sent: 09/02/11 06:40 PM >> > > >> > > > To: nareshkumar-cs@lgindia.com >> > > >> > > > Subject: Fw: Harrassment & Unsatisfactory service after sale >> > > >> > > > >> > > >> > > > Dear Sir, >> > > >> > > > >> > > >> > > > It is regretted that so far my grievance has not been resolved. >> > > >> > > > >> > > >> > > > Delaying tactics are being used by your service centre at >> > > > Panipat.They had already clarified that compressor had to be >> > > > replaced but now they are not interested to replace the same. >> > > >> > > > >> > > >> > > > Your relation officer Ms madan at Karnal is also taking side of >> > > > your service centre at Panipat i.e M/S Hari Om.The reason for the >> > > > same well known to her. Hence I have no other alternative to >> > > > approach your good office so that my long outstanding grievance is >> > > > resolved without any further delay. >> > > >> > > > >> > > >> > > > Under the circumstances,it would be better to depute company's >> > > > engr. & replace the defective compressor. >> > > >> > > > >> > > >> > > > An early action is desired. >> > > >> > > > >> > > >> > > > Thanking you, >> > > >> > > > >> > > >> > > > Rajiv Mehta, >> > > >> > > > > (M) 94665-73463 >> > > >> > > > > Landline-0180-2666202 >> > > >> > > > >> > > >> > > > >> > > >> > > > >> > > >> > > > > ----- Original Message ----- >> > > >> > > > >> > > >> > > > > ----- Original Message ----- >> > > >> > > > > From: S P SHARMA >> > > >> > > > > Sent: 09/01/11 12:30 PM >> > > >> > > > > To: nareshkumar-cs@lgindia.com >> > > >> > > > > Subject: Fw: Harrassment & Unsatisfactory service after sale >> > > >> > > > > >> > > >> > > > > Dear Sir, >> > > >> > > > > >> > > >> > > > > It is to inform you again that your service centre Panipat has >> > > > > contacted me on phone in respect of my following grievance & >> > > > > asked me to send my refrigerator to their works at Panipat to >> > > > > inspect the fault. >> > > >> > > > > >> > > >> > > > > I am failed to under stand that when they have already inspect >> > > > > the refrigerator at my residence & informed that compressor has >> > > > > to be peplaced then what is the idea to send it to their works. >> > > >> > > > > >> > > >> > > > > Moreover, I have lost faith in their services & hence not >> > > > > interest to send my refrigerator at their works. >> > > >> > > > > >> > > >> > > > > You are once again requested to take prompt action in the matter >> > > > > so that my compressor is replaced without fails so that I may be >> > > > > in position to get the services of my refregirator without any >> > > > > difficulty. >> > > >> > > > > >> > > >> > > > > I hope your good office will pay attention on priority to resolve >> > > > > my grievance. >> > > >> > > > > >> > > >> > > > > Thanking you, >> > > >> > > > > >> > > >> > > > > Rajiv Mehta, >> > > >> > > > > (M) 94665-73463 >> > > >> > > > > Landline-0180-2666202 >> > > >> > > > > >> > > >> > > > > >> > > >> > > > > ----- Original Message ----- >> > > >> > > > > From: S P SHARMA >> > > >> > > > > Sent: 08/29/11 02:29 PM >> > > >> > > > > To: nareshkumar-cs@lgindia.com >> > > >> > > > > Subject: Harrassment & Unsatisfactory service after sale >> > > >> > > > > >> > > >> > > > > Sub.:- Harrassment & Unsatisfactory service after sale >> > > >> > > > > Dear Sir, >> > > >> > > > > It is a matter of great concern & surprise that I had purchased >> > > > > your Refrigerator Model no.- GL325TM vide Bill No.3592 dated >> > > > > 12.06.06 from M/S Electro World, Panipat. >> > > >> > > > > This Refrigerator started giving troubles from the last 2 years >> > > > > but since these weretolerable hence were ignored from my side. >> > > >> > > > > However, when I had no other alternative, I approached/complained >> > > > > your authorized service Centre i.e M/S Hari Om Service, Panipat >> > > > > vide Complaint no.- 110601048605 on dated- 31/05/11. >> > > >> > > > > After that, visiting so many times your service centre , finally >> > > > > Mr. Rathi (Engr.) visited my residence NFL ,Township,Panipat & >> > > > > clarified that Gas is to be filled up. Hence, gas was filled up >> > > > > on dated 07.06.11 & an amount of Rs,1030/- was charged from me >> > > > > vide Receipt No. 2182.But, again the same fault was noticed & >> > > > > complained in this regard. Then, gas was filled up on 09.06.11 >> > > > > again. >> > > >> > > > > Now, after passing 2 months time, the same problem has arisen & >> > > > > when your Service Centre was contacted vide Complaint no.- >> > > > > RNA110827010506 dated 27/8/11 in this regard & they ( Mr. Pawan >> > > > > ,Engr.) have mentioned that compressor has to be replaced & since >> > > > > my Refrigerator’s guarantee period has been over in the month of >> > > > > May,2011 hence Rs, 4200.00 has to be paid by me. >> > > >> > > > > You will appreciate that I have purchased your product due to >> > > > > your product durability & reputation in the market but under the >> > > > > above circumstances, I feel that these are not considered as >> > > > > satisfactory. Above these your Service Centre Service are also >> > > > > not reliable since within aperiod of2 months, same fault is being >> > > > > experienced. I now feel cheated that in the first instance i.e on >> > > > > dt. 31.05.11, compressor was required to be replaced which was >> > > > > not replaced at that time so that my grievance could have been >> > > > > resolved once for all but this was not done & Rs.1060/- was >> > > > > wrongly charged from me. Reasons for not replacing compressor at >> > > > > that time are well known to your Service Centre, Panipat. >> > > >> > > > > Under the above circumstances, I approach your good office that >> > > > > prompt action may be taken to replace my defective Compressor so >> > > > > that I can get satisfactory service of your product without fail. >> > > >> > > > > Needless to mention that action to refund my earlier paid amount >> > > > > of Rs.1060/- is required by your good office which were wrongly >> > > > > charged by your Service Centre. I hope, keeping in view your good >> > > > > /healthy relations with the your customers an appropriate action >> > > > > will be taken. >> > > >> > > > > Thanking you, >> > > >> > > > > Rajiv Mehta, >> > > >> > > > > (M) 94665-73463 >> > > >> > > > > Landline-0180-2666202 > > > S.P.Sharma Fri, 16 Sep 2011 11:09:04 http://www.clientcomplain.com/Croma-Complains-19553-SC.html We had purchased refrigerator (230 Ltr.) on 29.04.2011 from Croma, Since then that refrigerator has stopped working and whenever I called the company they don't pick the phone and doesnt give any proper response. Instead their engineers are not much qualified to solve the problem immediately. Whereas My refrigerator is still outof order in this hot days and even I complain from website but no response from their site yet. It is very shameful that they made and ad that a person buy electronic from other place is crying and buy from them is happy ...... I firmly believe that their ad should be vice - versa. I bought the electronic from them & I'm crying. Is there anybody who can help me where I can legally complain and got my money back or change my refrigerator. Satpal Sharma Thu, 01 Sep 2011 23:29:57 http://www.clientcomplain.com/whirlpool_refergarator-Complains-19306-SC.html this is redarding my previous complain. we hv. purchased the product from gala electronics( marve road, malad-w, mumbai 95) on 2009 after changing the parts on 30.7.2011, today( 19.8.2011 )again the cooling problem has started. also the service engineer , who has come on 30.7.2011 ( ravi,9223504619), told me now another person will come. unnecessary we are suffering .now we have no option to go consumer court for conpensate.also gala does not take any responsibility for the product. utpal Ranjan bhattacharya Fri, 19 Aug 2011 13:13:43 http://www.clientcomplain.com/whirlpool_refrigerator-Complains-19072-SC.html we hv. purchased one new whirlpool Refrigerator on 2009.on 30.7.2011 the cooling was not working properly.the mechanic had come & changed timer & baimeter & charged Rs. 2515.00. wheras we hv. purchased one new Kelvinator Refrigerator on 1995.it was giving very good service even on 2009. as we want a big & new piece we hv. given it to my neighbours. still it is working fine. so after 14 yrs .we hv. not changed any parts, whereas within 2 yrs. the Whirlpool has stopped working. so pl. concentrate on quality but not in publicity /advertisement. Mrs. Gauri Bhattacharya/U.R.Bhattacharya Fri, 05 Aug 2011 13:28:10 http://www.clientcomplain.com/voltas_fridge-Complains-18652-SC.html I have made complaint on 23june and again on 5 july my complaint no. is 11jl0502088 but nothing has been done saurav raj Sat, 09 Jul 2011 15:54:35 http://www.clientcomplain.com/videocon_refrigrator-Complains-18156-SC.html Respective Sir, I have purchase Videocon Refrigerator before 2and half year, model no-D245X,still is in warranty. I have complaint so many times in Videocon customer care dated 24-05-11,26-05-11,07-06-11 and 09-06-11,but my problem remain continue. And the Videocon service is totally unsatisfactory. Please do something my refrigerator is not cooling well and its being sound every time. tarique kamal Ph-+919899784560 add-349,pink rose appartment, katra buddhan rai,bazaar delhi gate, daryaganj,new delhi-110002 tarique kamal Tue, 14 Jun 2011 11:00:37 http://www.clientcomplain.com/Whirlpool_310CLX_PROFESSIONAL_TITANIUM_4S-Complains-18117-SC.html The refregerator is bought on 5th Apr,2011. Within 2 mths,the cooling problem started. During the last visit of their senior service engineer, they have reported as " timer and biometer to be replaced". The refrigerator is within its warranty period and needs to be replaced with a new set immediately. Complaint no. with Whirlpool - MB0511005925 The refrigerator is bought from Vijay Sales, Vashi showroom. S Roychaudhuri Mon, 13 Jun 2011 08:49:10 http://www.clientcomplain.com/LG_refrigerator-Complains-17835-SC.html my name is varun .i have bought a refrigerator in 2010 . it is in warranty period .i have made a lot of complaint . they (coutmer care )told me that they will solve the problem with in 24 hrs .now its 4 days left .nobody comes to me to repair my ref. rigerator . my mobile no is 8802186205. kindly take a action as soon as possible otherwise i will go in to the consumer court varun kumar Fri, 10 Jun 2011 18:32:38 http://www.clientcomplain.com/Samsung-Complains-17672-SC.html i sumit gandhi bought a refrigerator on friday 3rd june from mehar sons sector 22 chandigarh... they promised to deliver on sunday 12 noon...... but still inspite of repeated calls he says now it will be delivered by 3 ,,,, then he said 5 pm and now he says it will be delivered by 7 pm..... which is no time to deliver something.... it shows bad customer support and no ethics for his business... money is paid which is why they do not bother abt the customer....... sumit gandhi Sun, 05 Jun 2011 16:40:35 http://www.clientcomplain.com/whirlpool_refrigerator-Complains-17656-SC.html my fridge is not giving coolling properly as required pls snd a man to do the neccessary job i have bought the fridge in 2010 nadeem shaikh Sat, 04 Jun 2011 17:41:03 http://www.clientcomplain.com/Godrej___Boyce_Mfg_Co_Ltd_Appliances_Division-Complains-17218-SC.html Date: 27.5.2011 Chennai – 600 093 From S. Selvaraj, Old No.23/New No.10, V.P. Akilan Street, Mathiyalagan Nagar, Saligramam, Chennai – 600 093. (Cell No.98412 05678) To Godrej & Boyce Mfg., Co.Ltd., Appliance Division. Sir, I regret to inform you that the following truth with regard to my purchase of Godrej Refrigerator by direct sale from Godrej & Boyce Mfg. Co.Ltd., No.1, SIDCO Industrial Estate, Ambattur, Chennai (Invoice No. 841 /93141940, dated.25.05.2011) i) Your Sales Executive at the first instance showed me the Godrej Refrigerator Model No. GDE. 23 DM 4 and explained about the accessories and performance of the same and told that the Fridge costs Rs.15,000/- and for exchange offer it costs Rs. 13,100/- only. I accepted the cost and paid an advance of Rs. 600/- for the aforesaid model only. ii) But instead of delivering the above said Model (GDE. 23 DM 4) with 213 liter capacity, your people had delivered a another Model No. GDE 19 DM 4 with 183 liter capacity for which I have not made my offer. iii) Also while I verifying the prices of Godrej & Boyce Model No. GDE 23 DM4 213 Liter capacity, I came to know that the same Model is sold at Rs. 14,000/- in Vasanth & Co., T.Nagar Branch, Chennai-17. (without exchange offer). The GDE 19 DM 4 – 183 Liter capacity costs Rs. 12,500/- only (without exchange offer) iv) I can’t understand while the dealers are offering the Refrigerators at lower prices, but your company authorized people are demanding higher price. v. I have given you my offer for GDE 23 DM 4 -213 liter capacity, silver colour without verifying other dealers because of the confident I had with the Godrej & Boyce Mfg. Co. Ltd. Also I have believed that the Godrej Company shall not let down the confidence of the consumers. vi. But this instance proved that my believes and confidence on the Godrej Company is in vain. I have been affected financially and mentally due to this transaction. So I request you to take back the Model No. GDE 19 DM4 and deliver the Model No. GDE 23 DM4 Silver colour which I preferred first, at the dealer price of Rs. 14,000/- (without exchange offer) failing which I have to move some other Forum for redressel of this dispute. Otherwise, repay the amount difference between your price and the dealer price for the Model No. GDE 19 DMA ie., Rs. 2,500/- Yours, (S.SELVARAJ) S.Selvaraj Fri, 27 May 2011 20:16:47 http://www.clientcomplain.com/WHIRLPOOL-Complains-17181-SC.html hi, my refrigerator was not working properly last one & half mth. we are complaining to the company daily. initially upto one mth. they regiser our complaint in the morning & evening close.in starting their engineers visit & tell about gas trouble.they take their own time but it was not recovered. they take their charge.now the company has transferred our comp. to another service centre and they are also asking for payment otherwise they won't come & check the complaint. first engineers were making our fool also.we took the AMC 2 yrs. back two times but there was no record of our complaint in companyonly. rashmi jain Thu, 26 May 2011 13:54:39 http://www.clientcomplain.com/Samsung_AC-Complains-17101-SC.html On 21st april 2011, samsung undertook a paid service (rs.2000) for my non-functioning samsung window ac, purchased about 3 yrs back. Their service centre claims to have replaced faulty compressor and gas. In less than a month, on 13th may 2011, samsung technician came again to repair the non-performing ac...........and still as on 23rd may 2011, the ac is under repair & observation at samsung workshop. Numerous phone calls to their service center (comfort cool systems), hyderabad does not get proper response. I have also requested them for a standby ac since for a over a week my family is facing torment of + 35 C night summer temperature. And who has the time of waiting in phone"q" for 15-30 minutes daily to reach the samsung phone call center! vijay malik 304, vijay leela apts. Leelanagar - ameerpet hyerabad C Vijay Malik Mon, 23 May 2011 14:55:41 http://www.clientcomplain.com/Electrolux_deo_fresh_Refigerators-Complains-16617-SC.html I have purchased a refigrators from Computer Electronic from shakti nagar Delhi on 27-03-2011. When thay delevred that to my home. I found that It was not in good condition. there was lickage of gas ad there is a gap between door and refigrator... We know the brand value of your company but i feel sorry to say you that you have a realy poor,worste service.I hve complained so many time but nobudy look into the matter...I have talked many time one of your Manager Mr. LALIT his office in Rohini.. when i call him to know the status of me complain he do not pick my call. He promised me to replace it eoth in 7 daye but now its one month has gone. Request you to look into the matter otherwose i will take necessray action... Asim Ansari Wed, 04 May 2011 01:36:47 http://www.clientcomplain.com/GODREJ_REFRIGERATOR-Complains-16485-SC.html My refrigerator compressor was under warranty but then even I was charged for filling the gas in the new changed compressor. The charges were Rs.1070 for that. As well as I was charged rs. 200 for the tray which was again very high. More over there was a delay in Service. I had to keep calling the service man to come on the given time. divya kothari Tue, 26 Apr 2011 19:33:39 http://www.clientcomplain.com/Whirlpool_Refrigrator-Complains-15962-SC.html I Alok Tripathi has purchased Whirlpool Refrigerator on dated 16.04.10(which is is in warranty period) But on dated 07.01.2011 refrigerator suddenly blast and got ignited, and whole room burns out. Complain lodged in whirlpool agency (Complain no-LK 0111002118),on dt 08.01.2011 and city representative (Mr Akhtar) of the agency visited the place and seen all the things on dated 08.01.11and promised to replace the refrigerator But after passing of three months no action taken by agency in spite of contacting many times to customer care and city representative. No one is replying properly. Alok Tripathi IRCON International Ltd Village-Badagaon ORAI -JALAUN PIN- 285001 PH- 09794935019 E Mail- aloktripathi4u@gmail.com Alok Tripathi Sun, 10 Apr 2011 13:21:27 http://www.clientcomplain.com/GODREJ_REFRIGERATOR-Complains-15944-SC.html i have purchased godrej refrigerator model no gdp195 metalic on 2 feburary 2009 its cooling system dont work at all. The first complaint which i made to godrej service centre toll free no 180022551 was in the month on april 2011.I complaint many times but i cant receive response from your side md sharfuddin Sat, 09 Apr 2011 22:09:11 http://www.clientcomplain.com/samsung_air_conditioners-Complains-15793-SC.html From: suk_pccs@hotmail.com To: support.india@samsung.com Subject: FW:SUB : COMPLAINT NO : 8422954321--REGISTERED ON 05-04-2011 STILL NOT ATTENDED TO----KINDLY LOOK INTO THE MATTER------- i have change my brand loyalty from SAMSUNG TO OTHER BRANDS-SORRY I PTY U SAMSUNG-at least one servce for 3 acs ONCE IN 2 YEARS ---- Date: Wed, 6 Apr 2011 13:14:42 +0530 YOUR TECHNICIAN HAS CALLED UP TODAY MORNING AND WAS ASKING FOR THE SITE ADRESS-THEN HE CLAIMED THAT HE IS NOT FOR SAIDABAD AREA-HE WILL COMMUNICATE TO THE TECHNICIAN OF BANJARA HILL AREA--I AM EAGERLY WAITING FOR THE SAME--THE AC IS UNDERWARRANTY PURCHASED ON 24-04-2011 --LOT WATER IS OOZING OUT OF THE INDOOR UNIT--KINDLY EXPEDITE THE SERVICE AND REPAIRS. SHUJAUDDIN KHAN 9700104814-----9396785679 shujauddin khan Wed, 06 Apr 2011 13:28:36 http://www.clientcomplain.com/sumsungfridge-Complains-15558-SC.html It is not working since 3 days.It just blank in its cooling procedure.So please take necessary actions on that.Thanking you Sir karimullashakhadari shaik Thu, 31 Mar 2011 11:18:11 http://www.clientcomplain.com/BPL_Refrigerator-Complains-13768-SC.html The Lining of BPL Ref. 200Ltrs capacity Not avaliable in Jabalpur Results Ref. is switched off please assist how could i get the same. My Mob. No is 09039907948 Jabalpur Ridge Road Chavan Narayan Yashwant Tue, 22 Feb 2011 13:45:33 http://www.clientcomplain.com/LG_refrigerator-Complains-13466-SC.html The door handle of my LG refrigerator came off even though it is just 4 years old.I complained to the agency Aarvee Electronics at Lajpat Nagar,some mechanic came and gave me the assessment but never turned up after that.Though I complained repeatedly to the dealer nothing has happened even though it is over two months.For the harassment the needful should be done imm and free of cost. santosh dasgupta Tue, 15 Feb 2011 10:43:31 http://www.clientcomplain.com/godrej_refrirator-Complains-13436-SC.html I purchased GODREJ FRIDGE 180 litres model edge [direct cool]inoct2009 with 4years gurantee[additional charge of rs.2550] Right from day one the freezer door is not funtioning properly.several complaints to them have proved futile. will the authorities rectify permanantly???????????????????????????????????????????????? manakkal jayaraman jagadheesan Mon, 14 Feb 2011 13:22:12 http://www.clientcomplain.com/whirlpool_refrigerator-Complains-13205-SC.html I HAVE PURCHASED 2 WHIRLPOOL REFRIGERATOR THROUGH KETAN ENTERPRISE. FOR THIS ITEMS, I WAS PAY RS. 34000 BY CASH. BUT WHILE DELIVERED AT HOME I SAW A DIFFERENT MODEL FROM WHICH I SAW AT SHOWROOM. THEN I TOLD MR. KETAN (OWNER OF KETAN ENTERPRISE) NEXT DAY. HE WAS CONVINCED FOR THE SAME, BUT TILL DATE NO ANY RESPONSE & REPLY BY BY KETAN ENTERPRISE. JIGNESH VAISHNAV Wed, 09 Feb 2011 18:33:08 http://www.clientcomplain.com/whirlpool_sixth_sense_FF45_5S2009-Complains-13159-SC.html i have purchased refrigirator in oct 2008. the handle has been broken 6 months after the purchase.i hv purchased the product from croma (juhu) mumbai. i have been complaining for this till now but nobody from the company has turned up. its really shameful to the whirlpool people that they cannot give the service. i would never suggest anybody to purchase whirlpool product. chintan shah Tue, 08 Feb 2011 20:30:15 http://www.clientcomplain.com/SAMSUNG-Complains-13009-SC.html I have brought Samsung Refrigerator model RS21HDTPN for Rs 65000/- last year . Product is still under warrnty . I observed some sound renently from it frezer campartment for which i called call centre abd they registred my COMPLAINT VIA NO 8429888575 DATED : 16/01/2011. A person came and opend my Refrigerator and went back by saying that this part is not avaliable . And left the Refrigerator opened , since last 2 week i am not able to use my Refrigerator and SAMSUNG are not giving any responce. pls help PRABHAT SINGH Sat, 05 Feb 2011 18:40:49 http://www.clientcomplain.com/LG_DOUBLE_DOOR_REFRIGERATOR-Complains-12452-SC.html SIR, WE PURCHAESD REFRIGERATOR OF RENOWNED COMPNAY LG INDIA.IT HAS STOPPED WORKING FROM LAST 2 MONTHS. WE REGISTER OUR COMPLAINT WITH THE COMPANY SERVICE CENTER ON 15-12-2010 BUT NO ATTENTION HAS BEEN PAID TOWARDS OUR COMPLAINT FROM LAST 2 MONTHS. WE REMIND THEM REGULARLY FROM LAST ONE MONTH BUT NO ATTENTION HAS BEEN DULY PAID.THERE IS HUGE LOSS OF OUR DAILY FOOD ITEMS WHICH WERE STORED IN THE REFRIGERATOR. SIR, WE REQUEST YOU TO TAKE SOME STRONG ACTION TOWARDS OUR APPLICATION AND AGAINST THE COMPANY. OUR COMPLAINT NO. IS--- RNA101215081831, ON THE NAME OF SH. VARINDER KUMAR JAIN, HOSHIARPUR. SAZAL JAIN Wed, 26 Jan 2011 13:58:09 http://www.clientcomplain.com/VIDEOCON_REFRIGERATOR-Complains-12329-SC.html Dear Sir, We are purched the refrigertor from "GOKUL DEPARTMENTAL STORES ,DATE: 11.05.09 cooling stop when complaint ragistor in "GOKUL DEPARTMENTAL STORES, ROHA, RAIGAD, But not responsed, When colling to custamer care No.18004194040 Arpita Shah, shidharth this person discus the compresor replace warranty prieod of free service without charges. Company service center machanic tack the Rs.200/- But not refrigrator problem soul,This infromation custmer care person Uday Dikshit & Prasad note down date 5.1.2011 3.00pm ,But colling Date 21.01.2011 to custmer care old complaint is close becouse two time contact in custmer care I told the complaint cunsumer cort after gote the complaint no.THA2101110292 & sent this sms "Dear Custmer, your complaint will be sreviced by our engineer Anwar & this contact number is 9226361460" Before 15 days contact to Anwar but not this complaint soul, Now didnot contact to Anwar. thanking you custmer pradipkumar PRADIPKUMAR SHANKAR KHUNDAL Sun, 23 Jan 2011 18:45:11 http://www.clientcomplain.com/hindglobalin-Complains-12118-SC.html I ordered a Whirlpool 2 door Refrigerator online on www.hindglobal.in and was said will be delivered in 7 days. Now even after 15 days the product is not delivered and the customer service is not responding. sushma Wed, 19 Jan 2011 20:04:30 http://www.clientcomplain.com/LG_COLOUR_TV___FRIDGE-Complains-11849-SC.html fromRakesh Sipaiya toserviceindia@lge.com dateSat, Jan 15, 2011 at 6:35 PM subjectFwd: FW: FW: LG Fridge Complaint mailed-bygmail.com hide details 6:35 PM (4 minutes ago) REMINDER - Hide quoted text - From: Rakesh Kumar [mailto:rakesh.sipaiya@luminousindia.com] Sent: Saturday, January 15, 2011 2:32 PM To: 'serviceindia@lge.com' Subject: FW: FW: LG Fridge Complaint Kindly read my complaint at the last of page than reply to me and after reading you can understand the problem. Rakesh From: Rakesh Kumar [mailto:rakesh.sipaiya@luminousindia.com] Sent: Friday, January 14, 2011 10:06 PM To: 'sipaiya@gmail.com' Subject: FW: FW: LG Fridge Complaint From: serviceindia@lge.com [mailto:serviceindia@lge.com] Sent: Friday, January 14, 2011 4:53 PM To: Rakesh Kumar Subject: RE: FW: LG Fridge Complaint Dear Customer, We are sorry to learn about your dissatisfaction. We have forwarded your issue to concerned Branch Service Manager so that an immediate step can be taken in this regard. Please don't hesitate to contact our Branch Service Manger Mr. Om P Pandiya on his mobile number 9988077778. Thanking you and reassuring you of our best services always. Thanks & Regards Ganesh Customer Service Dept. LGEIL- Head Office Greater Noida (UP) From: Rakesh Kumar [mailto:rakesh.sipaiya@luminousindia.com] Sent: Friday, January 14, 2011 4:00 PM To: serviceindia/LGEIL I-TEAM(serviceindia@lge.com) Subject: FW: FW: LG Fridge Complaint Dear Sir H.No:507,Phase-1,Baddi,Distt.Solan, H.P. From: serviceindia@lge.com [mailto:serviceindia@lge.com] Sent: Friday, January 14, 2011 2:59 PM To: Rakesh Kumar Subject: RE: FW: LG Fridge Complaint Dear Sir / Mam , In order to assist you with your enquiry, we require your Postal address. Kindly send your complete address (along with this mail), so that we can do the needful. Thanks & RegardsSebastinCustomer Service Dept.LGEIL- Head Office From: Rakesh Kumar [mailto:rakesh.sipaiya@luminousindia.com] Sent: Friday, January 14, 2011 14:12 To: serviceindia/LGEIL I-TEAM(serviceindia@lge.com) Subject: FW: FW: LG Fridge Complaint REMINDER Rakesh 0916008576 From: serviceindia@lge.com [mailto:serviceindia@lge.com] Sent: Wednesday, January 12, 2011 10:08 AM To: Rakesh Kumar Subject: RE: LG Fridge Complaint Dear Customer, Thanks for sharing your concern with us. We have forwarded your issue to the concerned branch office so that an immediate step can be taken in this regard. To help us serve you better, please provide us your valuable feedback, on our service ID serviceindia@lge.com. Thanking you and reassuring you of our best services always. Thanks and Regards. Shweta Puri Customer Service Dept. LGEIL- Head Office Greater Noida (UP) From: Rakesh Kumar [mailto:rakesh.sipaiya@luminousindia.com] Sent: Tuesday, January 11, 2011 7:41 PM To: serviceindia/LGEIL I-TEAM(serviceindia@lge.com) Cc: sipaiya@gmail.com Subject: FW: LG Fridge Complaint From: Rakesh Kumar [mailto:rakesh.sipaiya@luminousindia.com] Sent: Tuesday, January 11, 2011 7:40 PM To: 'serviceindia@lge.com' Subject: LG Fridge Complaint Dear Sir As per reference my complaint no.101229011357 on dated 29.12.2010 regarding LG fridge. there is no satisfactory response by your side. I have lodge my complaint for repair against cooling problem, the company service engineer two time visited and return to back say that fridge door will changed. But till date no response from service engineer side and his mobile switched off.I am so harassment this type of company response.Now you are requested to repair my fridge or changed it. RAKESH KUMAR Sat, 15 Jan 2011 18:43:01 http://www.clientcomplain.com/Samsung_refrigerator-Complains-11658-SC.html I've unfortunately bought a Samsung refrigerator 18 months back, after its first year itself the the shelves of the door got broken and now the vegetable box is also broken(such a poor quality of plastic used). Anyways that’s expected, but what is more annoying is that, when we approached Samsung's Kamani, Kurla Service Center in Mumbai for the spare parts, they first told that since we are nearing Diwali season the parts are not available and they'll order and get it available post Diwali(they very nicely took our nos too for call back). However its over 2 months now, no one has called back and on our re-approaching now they are confirming that the manufacturing of such parts has been stopped and they'll not be getting any fresh lot…!!! It’s a fairly new model, how can Samsung claim that no parts will be available henceforth? Why was it not informed us 5 months back itself when we approached Kamani, Kurla Service Center?? What do we do with a 20,000 waste refrigerator with no Door Shelf and no vegetable Box??? Neither Samsung's service center has been able to help nor the Customer Care, Service center says that you tried checking with Distributor, Vijay Sales(largest distributor in Mumbai) asked us to approach Customer Service, Customer service says that they only take Sales order on call, but no Service related query is taken on customer care, for that we need to approach Service center. The same loop is never ending. I don't understand what kind of Customer center is this which on takes new product sales request and no service request call center is setup??? Providing all related details for your information: Model No.: 0402 RT31M 9Samsung Refrigerator) Parts Enquired: Door Shelves and Vegetable box Distributor appproached: Vijay Sales (Mahim) Person at Kamani, Kurla(W) : Ms. Asma Person at Product Suport Call: Mr. Karishma Hussain Wed, 12 Jan 2011 13:20:15 http://www.clientcomplain.com/Videocon_Refrigerators-Complains-11465-SC.html I had purchased a videocon sensi floor double door refrigerator on 30-10-2007. One fine day my Refrigerator stopped functioning and I had complained to the Videocon customer care. And based on the complain the repairer had replaced the gas and D/timer (on 25-08-2010 and 02-10-2010) and even charged for it Rs.1900 despite shelling out the above stated money the refrigerator has not been functioning. I had put up many complains to the Videocon refrigerators, the repairer would come home and enact some repair and says it would start working within an hour. I had got vexed up calling the Videocon Refrigderators since no serious action is being taken with skilled technicians. I thereby request you to please take an action. suvarna Sat, 08 Jan 2011 19:51:39 http://www.clientcomplain.com/WHIRLPOOL-Complains-10723-SC.html refrigerator and washing machine are not working. under warranty period. launched complain. but no hearing. very poor service SANGITABHATTAR Tue, 21 Dec 2010 18:42:54 http://www.clientcomplain.com/LG-Complains-10438-SC.html MY NAME IS KUSH SARIN I HAD PURCHASED REFREGIRATOR LAST YEAR FROMYAMUNA NAGAR DEALER NAGPAL AGENCIES NOW WE ARE FACING SOME PROBLEMS IN THE REFREGIRATOR WHEN CONTACTED TO DEALER FROMWHOM WE PURCHASED THE SAME THEY ADVISED US TO LOCK CALL ON COMPANY FREE CALL NO BUT AFTER TRYING A LOT WE ARE UNABLE TO CONTACT TO THE COMPANY KUSH SARIN Tue, 14 Dec 2010 14:50:35 http://www.clientcomplain.com/LG_Double_Door_refrigerator-Complains-10171-SC.html Complaint lodged on toll free no. provided by LG. on 02/12/2010. No response despite repeated calls done to inquire why service engineer has not responded. Website claims prompt response within 2 hrs. Its been days now. No reply to mail sent as per website address provided. S. S Dalvie Mon, 06 Dec 2010 17:59:10 http://www.clientcomplain.com/Airtel-Complains-9973-SC.html Myself Rakesh Jindal running a mobile shop named 'Pick & Speak mobiles' at Jawahar nagar Hisar, gali no. 8, with my cousin Neeraj Jindal. We have issued flexi recharge sim having no 9996968615. But from last 3 months we are facing a problem in getting it recharge from our distributer M/S Kamla Interprises at Dogran muhalla, Hisar (Haryana). Problem is that due to single distributor in this area they are showing their monopoly and compel us to buy 25% recharge coupons of total flexi recharged amount. Same is available in the market at high commission rates then provided by them? It is also to be notable that Coupons are not provided at retailers demand. They provide us only Rs.20/- (full talk time for one day) coupons in which they earn huge margin(privided @ 3% less, last time provided by them @ 8% less by them). If same is not followed they refused for flexi balances. They are looking only for their own benefits and also not following up the company’s standards and rules set for customer and retailers. We have taken up the matter with your official Mr.Balraj, Mr.Rajiv Bahal (9896278213) and some other officials. But they always favor the same. It is affecting our business and your company's values a lot. We can't expect such kind of monopolistic action by a distribution of a leading professional company in this country and world. While there is no such rules in some other company that one have to buy the recharge coupons also with flexi amount. In this time of cut throat competition when all companies are looking for getting more and more MNP in their favor this irresponsible behavior of distributor is not acceptable. Kindly be noted that retailers are the mirror for the company’s policies to the customers and we can’t ignore role of retailer in this business. If ear is not given to our call it will force us to give call to customer in favor of some other company. A customer and retailer have many options but company has option none other than to connect more and more customers. Then how your appointed representative is showing like monopoly in the market? It is all very surprising for all of us retailers in this area. Here we are losing 5-10 new customers every day. Behavior of your senior officials is not good even they don’t pick up our calls for resolving problems. Your good-self is kindly requested to intervention the same as earliest and arranges to resolve the same. Also arrange to conduct a survey team of officials for finding and resolving out retailer’s problem in all Hisar area. Some early favorable action in this regard will be highly appreciated. Regards, Rakesh Jindal 'Pick & Speak mobiles' 9416176849 rakesh jindal Thu, 02 Dec 2010 17:48:08 http://www.clientcomplain.com/hindustan_coca_cola_beverages_pvt_ltd-Complains-9971-SC.html Refrigerator not working in 1 year i told your costmer cere no. 80 time of call suman bekary shanti ngr bus stand loni road loni gzb 201102 kamal suman mo. no.9810817830 kamal suman Thu, 02 Dec 2010 17:28:56 http://www.clientcomplain.com/Refrigerator_LG_281_FE_45-Complains-9842-SC.html Complaint Against the Dealer :M/S Ghanshyam Das Tikariya & Sons. Bill No : 8600/13/06/2010 We have purchased a ref on 16/06/2010 however defected piece was delivered. There was default from day 1 and same was reported to the dealer immediately however there has not been any response from him (Infect he was rude with us).We have also contacted authorized service center of LG and the same kind of response was received from them as well. Default Details - Water leakage and the continuous noise from the refrigerator please resolve immediately. Somesh Kaushik Mon, 29 Nov 2010 21:45:25 http://www.clientcomplain.com/Unilet_Appliances_Pvt_Ltd_Refrigerator-Complains-9779-SC.html I had purchased a Whirlpool 200L/200 GEN ROYALE TITANIUM GENIUS refrigerator from Unilet Appliances Pvt Ltd, BTM 2nd Stage on Sat Evening. The same day this dealer delivered the item. But the delivered was a display piece. The glass paltes inside was damaged. The piece was full of mud covered. The next day I went to sjop and asked about the same. The shop owner is not ready to admit their mistake. He was telling that was whirlpool company's mistakes. I asked did company packed dusty piece and senr to them?. He didn't reply. He finally agreed to replace the item with another. But yet not done. I am thinking ask whirlpool to that why does they are giving dealership to these non-sense people? Ishwara Sun, 28 Nov 2010 13:17:27 http://www.clientcomplain.com/LG_refrigerator-Complains-9525-SC.html I recently purchsed a new LG Refrigerator from CHAWLA ELECTRONICS, Darya ganj, New Delhi, who sent a dented item. which was reported to the dealer straitaway. who advised that LG repersantative will come and replace the item within 4 days. its been 12 days and no sign of action seen however we have been to the dealer in person as well as have made number of phone reminders but he is not taking it any seriously. it has come to the situation where he been rude and abrubpted. we have also spoken to LG who promissed to resolve this issue within 24 hours but they also been waste of time. I have purchased this item on cash. Can I get some swift assistance to get justice. Regards, mohammed Khalid Tue, 23 Nov 2010 14:01:39 http://www.clientcomplain.com/HAIER_REFRIGERATOR_HRB271HP4-Complains-9294-SC.html i HAVE PURCHASED ONE HAIER REFRIGERATOR IN THE MONTHNOF OCTOBER 2009. IN THE MONTH OF SEPTEMBER2010 I.E. WITHIN ONE YEAR THE PLASTIC LINING IN FREEZE BODY IS FALLING A PART IN SMALL PIECES. WHEN COMPLAINT LODGED KOL1010050009 ON 5TH OCTOBER 2010 THE REPRESENTATIVE ATTEND THE COMPLAIN AND ADVISED THAT PLASTIC MATERIALS USED IN THE REFRIGERATOR ARE NOT COVERED UNDER WARRANTY. THIS ALSO WRITTEN IN THEIR BOOKLET. COMPANY KNOWS THAT PLASTIC MATERIALS USED IN THE REFRIGERATOR IS NOT A GOOD ONE. IF THIS IS INCLUDED IN THE WARRANTY COMPANY WILL HAVE TO INCURRED A HUGE AMOUNT TO REPAIR THE DAMAMGE. WHEN CONTACTED THE LOCAL MANAGER ALSO ADVISED THAT REPAIR WILL HAVE TO DONE BY ME AT MY OWN COST AT LEAST HE CAN GIVE SOME DISCOUNT. I DON'T KNOW WHAT WILL BE THE CONDION OF MY REFRIGERATOR BODY IN NEAR FUTURE. SO I REQUEST THE GENERAL PUBLIC AND REQUEST TO NOTE THIS WARRANTY CLAUSE SECOND BEFORE PURCHASING A HAIER REFRIGERATOR. Swapan Chakraborty Thu, 18 Nov 2010 17:58:59 http://www.clientcomplain.com/fridge-Complains-9207-SC.html This complaint i originally sent to npsingh@godrej.com and newsdel@godrej.com on 17.10.2010 I had purchased a Double Door Fridge vide invoice No.93029711 Order no.357523 Dt.22.06.2006 straight from the Company. Fridge has ZOP Technology and Guaranteed 10 Year Rust Free Body. But I has been complaining to your service Centre for the last one year vide complaint no. 202988 dt 22.07.09 and latest complaint no.450700 dt.07.10.10 that there are rust on both the doors, which has been confirmed by your service center but they are showing there inability to change the same by saying that this colour is not available in the store. So, I request you to look in this matter and fulfill the guarantee given by the Company. Subhash Chander Malhotra A-2/ 91 Janak Puri G.F. New Delhi 110058 Reminder-3 (My e-mail dt.16.11.2010) This has reference to my e-mail dt.27.10.2010, 08.11.2010 and 09.11.2010 to npsingh@godrej.com and newsdel@godrej.com Sir, I am surprised that the dealing of a world class company with their client is not appropriate. The company has been asking for rubbish requirements again and again, and providing no solutions. I want to narrate you following few incidence- 1. The service centre has sent us the door which size is different from the our refrigerator. 2. It seems that company has no idea which refrigerator they had sold to us. They are again and again asking the specifications of fridge like color, size etc 3. We had to submit the copy of bill repeatedly to the company. 4. They talk rough that if you will not submit a copy of bill to us your case will remain pending. 5. They keeps mum when we ask question when our doors will be replace. Moreover you are also not replying our e-mail Is it the way to deal with your customers. kindly guide me the way to deal with your company. My all previous e-mails are trailing with this mail for your reference. Waiting for reply and desired action. Subhash Chander Malhotra A-2/ 91 Janak Puri G.F. New Delhi 110058 ---------- Forwarded message ---------- From: dheeraj malhotra Date: Tue, Nov 9, 2010 at 5:56 AM Subject: Fwd: Rust on the Doors of our Fridge doors To: npsingh@godrej.com - Show quoted text - subhash chander malhotra Tue, 16 Nov 2010 23:00:12 http://www.clientcomplain.com/Kohinoor_Electronics-Complains-8738-SC.html Hi, On 30Oct'10 I went to purchase a refrigerator from Kohinoor Electronics. After looking at all the brands I went for Whirlpool which seemed to fit my budget. As per the features given by the sales person and later the Branch Manager and also not to forget the colour combination of the fridge it was a Yes from me & my family as well who had accompanied me to the showroom. It was perfect b'day gift for my day who was celebrating his B'day the next day. The amount (Rs 14,200.00) was paid in cash and in return I was given a bill also with the delivery of the product for the next day. The next day I received a call from sales person of Kohinoor that the colour I selected is not available. But when I insisted since they assured me he said he will give me a call again. He later gave me a call saying that he will need one more day. The next day (1Nov'10) passed no one called me. I called back in noon of 2Nov'10 to check on the status I was informed again that they do not have the refrigerator and did not give me much of option. Later, I was transferred over to a store manager Mr. Nair who just tried to give excuses and said will look into the same and call me back. Later, that day no one called me. Next day 4Nov'10 I asked my wife to contact. She contacted the showroom and after a long conversation she requested them to contact me. I was contacted on 4Nov10 by a sales person again and she only apologized. I straight away asked for Mr. Nair. He was unable to answer my queries so he transferred the call to Mr. Satish who was the store Manager. Again apologies was all I got and even he agreed for the mistake and informed me "Whatever happens, happens for good". I was almost shocked to hear this statement from a person who was at this position. He then informed me that there were better options he had with other refrigerators. But they were bigger in size than the one I chose and I had to pay additional amount for that. I later asked him after all this inconvenience how could he even think of asking additional money from money. Also, I wouldn’t go for a bigger one since the place where I need to adjust my refrigerator was small. Later, he went on and on with all his excuses untill and unless I had to cut him stating that I was at work and can’t spend much of time talking to him. Later, he asked me to come to his showroom again to see the best options he would recommend. Due to my work timings I agreed that I would meet him at the weekend. So I left again for his showroom on 6Nov'10 in the evening around 6.15pm. I asked for Mr. Satish. Surprisingly Satish was the same person who had closed the deal last saturday, but he couldn’t recognize me. He straight away started explaining why should I not go for Whirlpool. He gave all its negative points, which even me and my family agreed. When I asked him why he did not give all this points earlier since he was the same person who closed the deal? he had no answer. Later I went for LG and asked if I had to pay extra? I had seen the amount displayed for this product was less by Rs 500. He calculated and later informed me that he will not charge me anything extra. I had to make him realize that I knew the same because the rates of both the products were displayed right in fron of us. It was just that the colour I had selected was not there. Later, I asked him for compensation. Initially he said a no but later agreed to give something. He offered a bowl set from the Diwali offer they had. They looked very cheap and I even told him give better options. Even he did not have better options and asked me upfront what I was looking for? So, I asked him for something in electronics (anything small). He said a NO. He later came up with a option of refund of Rs.500 which was actually what they had to give me. Since I had no other choice I said a yes. It was almost 7.45pm and time for me to leave. After taking the copy of the original bill from me which they later realized it was a copy they asked me for the original. After waiting for additional 30mins I was told to come back again after a week to get a cheque for Rs.500. This made me loose my cool and asked immediately for the Manger. Since Satish was the one who assured me a immediate refund. They later spoke to the cashier and asked me to refund in cash. That took another 10mins. I was really frustrated by now, they made me sign the refund receipt and they just gave me tax invoice without giving me the original or copy of the original. For all this inconvenience physically and mentally and not to forget waste of time I think this showroom should compensate. Yes a huge COMPENSATION. If required I can provide copy of original bill which I had kept and the new receipt which Kohinoor has provided. Wilson. Wilson Mascarenhas Mon, 08 Nov 2010 14:13:41 http://www.clientcomplain.com/KHOSLA_ELECTRONICS_Pvt_Ltd_model_no_–_244EDL-Complains-8037-SC.html Date: 28.09.10 Dear Sir, I , Sri Vinod Kumar Parasar of 52, Sanatan Mistry Lane, Howrah – 6 purchase a Electrolux Double Door Fridge from your dealer KHOSLA ELECTRONICS Pvt. Ltd. At 21/1, Moulana Abul Kalam Azad Road, Howrah-711101, Opp Howrah A.C. Market on 11.04.10 vide model no – 244EDL color grey, but a major problem arise in my fridge, the problem is that fridge fault is Manufacturing whole body is rusted we have given a complain to KHOSLA ELECTRONICS Pvt. Ltd., they send a engineer, he done the inspection but no positive result, and another complain to KHOSLA ELECTRONICS Pvt. Ltd., they give me a mobile no 9331137788 of Mr. Neogi but no response in this side. So I request you to kindly look my problem and do the needful as the earliest. With Thanks & Regards Vinod Kumar Parasar (9674211580, 033 26754728) vinod kumar parasar Tue, 28 Sep 2010 13:16:35 http://www.clientcomplain.com/Godrej_Pentacool_freez-Complains-7986-SC.html I have a pentacool freeze In my house there is some problem in this freez plz kindly solve as soon as possible. Ranjit keshari naik Sun, 26 Sep 2010 15:20:18 http://www.clientcomplain.com/refrigerator_godrej-Complains-7974-SC.html I purchased refrigerator of godrej 2d00r fr vinay sales mumbai n just few hrs after delevery it stoped working being faulty manufacturing defect they send service person twice n they repaired but being cheated i just want replacment n no further compromise the sales persons dont cooperate n no good responce fr godrej service sorry to buy godrejfridge sanjay Sat, 25 Sep 2010 23:21:34 http://www.clientcomplain.com/whirlpool_refrigerator-Complains-7839-SC.html I bought a double door refrigerator of Whirlpool from Croma for 345 ltrs capacity in April 2010. However, i am very disappointed with the product and the services offered by whirlpool. The refrigerator had started giving problem within couple of months and since one to two months, it started stopping every day automatically. I had lodged complaints to the service centre in mumbai, after personal follow ups one technician came once, said the time is stucked and he just made it started without proper checking other things, after one day the refrigerator again stopped and after logging complaint and again after a no. of personal follow ups again, same engineer came and changed the timer. But no use.... the refrigerator is getting stopped every 7 to 8 hrs daily and i have to manually pull such a big refrigerator to make the timer start running so that refrigerator works. I have been kept on doing this donkey work since more than 15 days. I have lodged complaint for about 15 days back but no body is attending. I told them the problem that since i am a wokring person, i can be in house before nine and after eight during which technician needs to visit, or they need to come on sunday. They have refused to come on week days due to these time constraints and they have also not visited my house for last two sundays inspite of complaint pending at their end and inspite of a no. of follow ups from my side. Last to last sunday they told technician will come, but no body came. Yesteray again they told technician will come. I was forced to remain in house whole day but no one came, neither they gave technician mobile no. to me so that i can call up and check whether he is coming or not so that i can go out and finish other personal works, neither the service center was working nor the general customer care center was able to provide me any details about it. So whole sunday again wasted. Today i waited whole day hoping someone will call, but no one called absolutely. There is no customer concern in Whirlpool, neither they are proactively calling customers to resolve their issues in case a complaint is loddged nor are they attending it inspite of repeated lodging of complaints by customer. Lot of food stuff in my refrigerator has been deteriorated already. I will never ever recommend anyone in my life to buy a whirlpool product. By mistake first time in my life i bought whirlpool and had such a bad experience. I had always been using LG products for electronic items (washingmachine/ refrigerator etc). and even after so many years , till date i need not lodge a single comlaint. I hope at least after looking at this complaint, Whirlpool might take some action. Mamta Kulkarni 9930063425 Mamta kulkarni Mon, 20 Sep 2010 18:17:32 http://www.clientcomplain.com/whirlpool_ReferigeratorRajdeep_Electronics-Complains-7671-SC.html Dear Sir/ madam, I have bought a referigerator from one M/s.RAJDEEP ELECTRONICS (address: Gurucharansingh Apartments, Opp. Sahyadri Flats, Stadium Road, Nr.Underbridge, Ahmedabad, Gujarat. Pincode: 380014), Contact No. 079- 26430700, 079-32958899, Fax no. 079-26442300, Mobile No. 09327016724, e-mail: rajdeep.electronics@gmail.com - on 20/09/2009. The invoice number is 30158. I have bought a Whirlpool Referigerator - 260CLXPLUS STEEL 4S on 20/09/2009. I have been facing the problems of automatically turning the referigerator off (it is powered off and does not start until a service man visits). I have made the complains at least two times for the same to the helpdesk of the whirlpool. The Dealer has turned me to the whirlpool helpdesk to avoid servicing and whirlpool is just taking time so that my warranty period expires and then they will not be hold accountable or answerable. I feel that selling such inferior quality instrument to the consumer is nothing but a clear breach of trust and panel actions have to be taken to the manufacturers or the distributors or the seller. Please guide us as I want to take the further action. For your reference, I am sending you my PAN Card number and my address. Regards Chiragpuri Goswami Contact No. 09924858972 E-mail: chiragpurigoswami@yahoo.co.in PAN No. AKIPG5332R Address: A/5, Jagdamba Appartments, Opp. IOC Petrol Pump, Memnagar, Ahmedabad, Gujarat. Pincode: 380052 chirag goswami Wed, 15 Sep 2010 13:04:11