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Tata Sky Complaints - Threatening SMS to disconnect connection though annual subscription paid: haraassment |
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Tata Sky |
| Posted: 02 of Feb, 2012 by rajneesh_madhok |
Send Mail |
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Threatening SMS to disconnect connection though annual subscription paid: haraassment
----- Original Message -----
From: rajneesh madhok
To: secretary@trai.gov.in ; ap@trai.gov.in ; pradvfa@trai.gov.in ; pradvtdra@trai.gov.in ; pradvca@trai.gov.in ; rkmishra@trai.gov.in ; pradvmn@trai.gov.in ; advqos@trai.gov.in ; advifn@trai.gov.in ; adveco@trai.gov.in ; advbbpa@trai.gov.in ; advmn@trai.gov.in ; advbcs@trai.gov.in
Cc: daca@trai.gov.in ; nodalofficerpunjab@tatasky.com ; vikramm@tatasky.com ; vikramk@tatasky.com
Sent: Thursday, February 02, 2012 5:54 PM
Subject: Fw: Threatening Sms to disconnect connection though Annual subscription paid; Not changing Cable wire with joints ; Continuously harassing by debiting balance unilaterally.
SUB: THREATENING SMS TO DISCONNECT CONNECTION THOUGH ANNUAL SUBSCRIPTION PAID ; NOT CHANGING CABLE WIRE WITH JOINTS ; CONINUOUSLY HARASSING BY DEBITING BALANCE UNILATERALLY.
----- Original Message -----
From: rajneesh madhok
To: secretary@trai.gov.in ; ap@trai.gov.in ; pradvfa@trai.gov.in ; pradvtdra@trai.gov.in ; pradvca@trai.gov.in ; rkmishra@trai.gov.in ; pradvmn@trai.gov.in ; advqos@trai.gov.in ; advlegal1@trai.gov.in ; advifn@trai.gov.in ; adveco@trai.gov.in ; advbbpa@trai.gov.in ; advmn@trai.gov.in ; advbcs@trai.gov.in
Cc: chaubemc@trai.gov.in ; daca@trai.gov.in ; nodalofficerpunjab@tatasky.com ; vikramm@tatasky.com ; vikramk@tatasky.com
Sent: Thursday, February 02, 2012 5:49 PM
Subject: Threatening Sms to disconnect connection though Annual subscription paid; Not changing Cable wire with joints ; Continuously harassing by debiting balance unilaterally.
To
1. The Secretary,
Telecom Regulatory Authority of India,
Mahanagar Doorsanchar Bhawan,
(Next to Zakir Hussain College)
Jawaharlal Nehru Marg (Old Minto Road),
New Delhi: 110 002
2. The Chief Executive Officer,
M/S Tata Sky Ltd,
3rd Floor, Bombay Dyeing A.O. Building,
Pandurang Budhkar Mar, Worli,
Mumbai-400025
SUBSCRIBER NO: 1024565093
ATTN TO: BROADCASTING & CABLE SERVICES DEPARTMENT
The applicant has moved this application under Sections 36B(A) and 10A of the Monopolies and Restrictive Trade Practices Act, 1969 against the respondents for indulging in the unfair and restrictive trade practices under Section 36A of the Act.
The brief facts of the case are that the applicant is a Consumer of Tata Sky from 21 November 2008 i.e from the last more than three years and has taken connection by paying in advance the Recharge for the above-mentioned connection at least for one year for Primary and Secondary connection.
The Respondent has been paid Rs 4510/= on 24-Jan-2012 through M/S Happy Satellite & Tlecom, Opp. Amar Guest House, Near Bhagat Singh Chowk, Phagwara Gate, Jalandhar who on the spot transferred the funds to Tata Sky Ltd, and Tata Sky confirmed the receipt of amount vide SMS : SENDER LM-MYTSKY VIDE Message Centre: +919821900022 Sent: 24-Jan-2012 18:50:13 ---The message was: Tata Sky package request completed & current a/c bal: Rs 4541; due date: 21/01/13.
Every now and then Tata Sky indulge in unfair Trade Practices. Now Tata Sky has been providing message that Your Tata Sky ID 1024565093will be deactivate tomorrow at my Registered Mobile No: 94173-06415, whereas Tata Sky’s executives themselves confirmed that my connection will be due on 29/01/2013 vide telephone conversation as well.
Tata Sky is allegedly practicising Monopolisitic Trade Practice as well as Unfair Trade Practice and so the request has been made to initiate enquiry in the matter.
That Tata Sky is harassing the consumer by unnecessarily debiting the amount with tune of Service Charges wheras the fault is at the end of Tata Sky that has provided Cable Wire with joints to the consumer and the joint get loose due to which its connection disrupted but Tata Sky is making fool to the customers in both the way by deducting charges unilaterally and harass consumer by fraudulently threatening to disconnect Tata Sky connection.
The payment has been made only a week back and the company is directing that the Connection will be deactivated. “ULTA CHOR KOTWAL KO DANTE”
Kindly issue necessary directions that when the consumer has paid all the dues before time, then TATA SKY should provide Jointless Cable wire connection to the consumer’s premises. Update the amount with Recharges made and take action against the officials those are playing gimmicks with the consumer.
Thanking you,
Yours sincerely,
Rajneesh Madhok,
B-xxx/63, Nehru Nagar,
St. No. 2, Railway Road,
Phagwara-144401 (Pb)
Ph: 01824-262569 (O), 268210 (R), 9173-06415 (M)
E-mail: rmadhok_pgm@bsnl.in ; rajneesh_madhok@yahoo.com
----- Original Message -----
From: rajneesh madhok
To: vikramk@tatasky.com ; nodalofficerpunjab@tatasky.com ; vikramm@tatasky.com
Sent: Tuesday, January 24, 2012 10:12 PM
Subject: Tata Sky don't provide exact date of Maturity after making adjustment to my credit balance.
This is the summary provided as on Jan 24, 2012 and noted on 10:03 PM
SUMMARY
Account Information:
Subscriber ID: 1024565093
Current Balance as on
Tuesday, Jan 24, 2012 at 22:03:17 IST; Rs 101.69
Due Date: 29/01/2013
Base Package
Annual Supreme Sports Kids Pack
Add on Package
Punjabi Pack, Hindi Pack
====================================================================================
----- Original Message -----
From: rajneesh madhok
To: vikramk@tatasky.com ; nodalofficerpunjab@tatasky.com ; vikramm@tatasky.com
Sent: Tuesday, January 24, 2012 6:25 PM
Subject: Regarding options of recharge and exact date of maturity.
My transactions this month
SUBSCRIBER ID: 1024565093; REGISTERED MOBILE NO: 9417306415
Bill Ref #
Type of Transaction
Amount(Rs)
Description
Transaction Date
0
Account Recharge
4510.00 (CR)
EVD Payment-Tata Sky Transaction Id: TV1201240044723220, Receipt Number: 12012407388450
24/01/2012 03:38:10 PM
0
Amount Recharge
15.00(CR)
Bonus Payment-Tata Sky Transaction Id: TV1201240044723220, Receipt Number: 12012407388450
24/01/2012 03:28:11 PM
As per my transaction, kindly Recharge my account ON ANNUAL BASIS:
Supreme Sports kids pack------Rs 2,750=00
Two Free Regional Packs------ Rs------------- HINDI & PUNJABI
2ND TV CONNECTION---------RS 1,760=00
TOTAL RS. 4,510=00
As per my payment details Rs 4,510/= kindly be bifurcated as above. Kindly refer to your message sent vide LM-MYTSKY
Keep your set top box on POWER ON mode to get a payment alert. With a payment of Rs 4510 & BONUS of Rs 15 yr a/c bal is Rs 4540 Bonus applicable once in 30 days. : Sender: LM-MYTSKY MESSAGE CENTRE: +919821900022 Sent: 24-Jan-2012 15:39:29.
To January 24, 2012
1. Mr. Vikram Kaushik CEO,
Tata Sky Ltd,
3rd Floor, Bombay Dyeing A.O. Building,
Pandurang Budhakar Marg, Worli,
Mumbai-400025
2. Nodal officer of Punjab,
Tata Sky Ltd,
E-46, Eltop Industrial Area,
Phase-8,
Mohali (S.A.S. Nagar)
Ph: 0172-6609100
SUB; APPEAL REGARDING OPTION OF RECHARGE AND PROVIDE EXACT DATE OF MATURITY
Sir,
1. I appeal to you to please recharge my account as per the details mentioned above and provide me the exact date of MATURITY AND KINDLY DON’T MAKE ADDITION OR SUBSTRACTION IN THE CHANNELS OPTED FOR UNLESS AND UNTIL I DON’T SEND YOU REQUEST IN WRITING. TATA SKY UNILATERALLY MAKE CHANGES TO THE PROGRAMMES AND THE SUBSCRIBER TO SUFFER A LOT AND MAKE UNNECESSARY CORRESPONDANCE TO GET IT RECTIFIED.
2. Secondly any relative or any visitor can press any button from the remote and this request should not be entertained as the addition to any programme.
3. In the present appeal it is requested that Exact date of Maturity of account kindly be provided as per the requested details. In case if there will be any other charge opted by the Subscriber then I shall pay the additional amount in cash for that facility. Now provide me the exact date of Maturity to avoid any discrepancy in future.
4. Kindly don’t deduct even a single paisa from my account for other charges. If any other charges will be required the subscriber will pay to Tata Sky vide cash or cheque for other charges.
5. Tata Sky is duty bound to provide technical services for the benefit of their customers and are clearly covered by the service provider.
6. The charges levied on the customer as technical service either by human or due to internal fault will be on the part of TATA SKY. The consumer is there to get facility and the services provided to the consumers are included of technical fault and Tata Sky is duty bound to provide service. The technical faults are being rectified by your staff and if there is problem then your staff is there to rectify, the technical fault is concerned with your company and no machinery or robots are required to rectify those fault. So, provide me the exact date of Maturity of my account.
Thanking you,
Yours sincerely,
Rajneesh Madhok,
B-xxx/63, Nehru Nagar,
St. No. 2, Railway Road,
Phagwara-144401 (Pb)
Ph: 01824-262569 (O), 268210 (R), Registered Mobile No: 94173-06415
E-mail: Rajneesh_madhok@yahoo.com ; rmadhok_pgm@bsnl.in
----- Original Message -----
From: rajneesh madhok
To: vikramk@tatasky.com ; nodalofficerpunjab@tatasky.com ; vikramm@tatasky.com
Sent: Tuesday, January 24, 2012 6:25 PM
Subject: Regarding options of recharge and exact date of maturity.
My transactions this month
SUBSCRIBER ID: 1024565093; REGISTERED MOBILE NO: 9417306415
Bill Ref #
Type of Transaction
Amount(Rs)
Description
Transaction Date
0
Account Recharge
4510.00 (CR)
EVD Payment-Tata Sky Transaction Id: TV1201240044723220, Receipt Number: 12012407388450
24/01/2012 03:38:10 PM
0
Amount Recharge
15.00(CR)
Bonus Payment-Tata Sky Transaction Id: TV1201240044723220, Receipt Number: 12012407388450
24/01/2012 03:28:11 PM
As per my transaction, kindly Recharge my account ON ANNUAL BASIS:
Supreme Sports kids pack------Rs 2,750=00
Two Free Regional Packs------ Rs------------- HINDI & PUNJABI
2ND TV CONNECTION---------RS 1,760=00
TOTAL RS. 4,510=00
As per my payment details Rs 4,510/= kindly be bifurcated as above. Kindly refer to your message sent vide LM-MYTSKY
Keep your set top box on POWER ON mode to get a payment alert. With a payment of Rs 4510 & BONUS of Rs 15 yr a/c bal is Rs 4540 Bonus applicable once in 30 days. : Sender: LM-MYTSKY MESSAGE CENTRE: +919821900022 Sent: 24-Jan-2012 15:39:29.
To January 24, 2012
1. Mr. Vikram Kaushik CEO,
Tata Sky Ltd,
3rd Floor, Bombay Dyeing A.O. Building,
Pandurang Budhakar Marg, Worli,
Mumbai-400025
2. Nodal officer of Punjab,
Tata Sky Ltd,
E-46, Eltop Industrial Area,
Phase-8,
Mohali (S.A.S. Nagar)
Ph: 0172-6609100
SUB; APPEAL REGARDING OPTION OF RECHARGE AND PROVIDE EXACT DATE OF MATURITY
Sir,
1. I appeal to you to please recharge my account as per the details mentioned above and provide me the exact date of MATURITY AND KINDLY DON’T MAKE ADDITION OR SUBSTRACTION IN THE CHANNELS OPTED FOR UNLESS AND UNTIL I DON’T SEND YOU REQUEST IN WRITING. TATA SKY UNILATERALLY MAKE CHANGES TO THE PROGRAMMES AND THE SUBSCRIBER TO SUFFER A LOT AND MAKE UNNECESSARY CORRESPONDANCE TO GET IT RECTIFIED.
2. Secondly any relative or any visitor can press any button from the remote and this request should not be entertained as the addition to any programme.
3. In the present appeal it is requested that Exact date of Maturity of account kindly be provided as per the requested details. In case if there will be any other charge opted by the Subscriber then I shall pay the additional amount in cash for that facility. Now provide me the exact date of Maturity to avoid any discrepancy in future.
4. Kindly don’t deduct even a single paisa from my account for other charges. If any other charges will be required the subscriber will pay to Tata Sky vide cash or cheque for other charges.
5. Tata Sky is duty bound to provide technical services for the benefit of their customers and are clearly covered by the service provider.
6. The charges levied on the customer as technical service either by human or due to internal fault will be on the part of TATA SKY. The consumer is there to get facility and the services provided to the consumers are included of technical fault and Tata Sky is duty bound to provide service. The technical faults are being rectified by your staff and if there is problem then your staff is there to rectify, the technical fault is concerned with your company and no machinery or robots are required to rectify those fault. So, provide me the exact date of Maturity of my account.
Thanking you,
Yours sincerely,
Rajneesh Madhok,
B-xxx/63, Nehru Nagar,
St. No. 2, Railway Road,
Phagwara-144401 (Pb)
Ph: 01824-262569 (O), 268210 (R), Registered Mobile No: 94173-06415
E-mail: Rajneesh_madhok@yahoo.com ; rmadhok_pgm@bsnl.in
----- Original Message -----
From: rajneesh madhok
To: vikramk@tatasky.com ; nodalofficerpunjab@tatasky.com ; vikramm@tatasky.com
Sent: Tuesday, January 31, 2012 1:09 PM
Subject: Legal Notice
To BY E-MAIL & SPEED POST January 31, 2012
The Chief Executive Officer,,
Tata Sky Ltd,
3rd Floor, Bombay Dyeing A.O. Building,
Pandurang Budhakar Marg, Worli,
Mumbai-400025
Nodal Officer of Punjab,
Tata Sky Ltd,
E-46, Eltop Industrial Araa,
Phase-8,
Mohali (S.A.S. Nagar)
Sir,
LEGAL NOTICE
SUBSCRIBER I.D.: 1024565093
Current Balance as on
Sunday, Jan 29, 2012 at 13:46:21 IST: Rs 101.69
Due Date: 29/01/2013
KINDLY LOOK IN TO MY ACCOUNT DETAILS PROVIDED BY TATA SKY
Account information
Subscriber ID : 1024565093
Current Balance as on
Tuedsday, Jan 31, 2012 at 12:27:11 IST: -98.31
Due date : 30/01/2012 means the company has hotch-potched all the deposit of Rs 4510/- within 6 days of deposit and again the Due date is being depicted as 30/01/2012 and today is January 31, 2012 means the company has been dodging the consumers from the last so many years which has been highlighted by the consumer time to time, so I posted all the details on Public domain to view the Deficiencies of the Company and fraudulent activities being made by the company.
I submit as under:
BRIEF FACTS
I being the consumer of Tata Sky Ltd hereby submit that due to Defective Cable Wire joint the Primary Connection of our house don’t get regular signal and which used to get disrupted.
That the fault is at the end of Tata Sky that has provided connection to the consumer with joints in Cable wire and due to the Deficient joint the connection got disrupted.
At the time of visit of Company’s mechanic to whom the company describe as Service Engineer the connection was in working condition and as per the complaints made earlier as well that the connection gets disrupted off and on. The fault recovered by your mechanic was that the Tata Sky had provided deficient connection by providing joints in the connection and due to the joints in the Cable wire the problem occur.
As the cable wire provided to the connection has joints so the problem will naturally come of f and on and the company who is duty bound to provide trouble free service to the consumer has charged towards Work Order # 1-13014447598 completed on 30/01/2012 for Rs 200/= which has been charged due to Faulty Cable Wire provided to the consumer by the company with joints. The Company is liable to provide Compensation for regular disruption in the connection due to your Deficiency in Service.
DETAILS
1. The consumer seeks the refund of Rs 200/= charged by Tata Sky due to defective Cable wire provided to the consumer with joints and provide compensation of Rs 50,000/= for Deficiency in Service.
2. The company charged Rs 200/- unilaterally though the consumer has not been intimated before levying charges and consumer had pointed out in his E-mails sent to the company regarding defective service due to off and on signals.
3. When all the technical problems have already discussed by your customer care executive and the fault of Tata Sky has been proved then why the consumer has been levied Rs 200/= charges on unilateral basis.
4. That why not the company provided the details before execution of work regarding charges to be levied if the Tata Sky’s Service will be at fault due to joints in the Tata Sky Cable wire.
5. During the mutual discussions with the Tata Sky executives all the details about the deficient service has been discussed and the Service Engineer who visited our house has confirmed that the connection was working at that time. What it means whether it is consumer’s fault that the Cable Wire with joints has been provided to him and so the company is charging from him due to their fault.
6. In spite of the defective and cable wire with joints have been provided to the consumer the company who is duty bound to provide trouble free service to consumer harass the consumer by charging and not providing compensation for the period in which the connection has been disrupted alongwith mental and physical loss suffered by the consumer.
7. That the reasonable oral and written requests of the consumer having fallen on deaf ears by the company executives.
8. That the facts had been brought to the notices of the company even then the company failed to accommodate and credit the amount charged and replace the Cable wire with joints that has been provided to the consumer.
9. Due to defective connection of Cable Wire the maintenance provided by the company is due to the fault of Tata Sky and the consequential losses suffered by the consumer should be compensated immediately.
RELIEF SOUGHT:
1. The company is requested to provide joint less cable wire connection to the consumer for trouble free service.
2. The company kindly compensate the consumer for the time the connection disrupted and the physical and mental torture in the tune of Rs 50,000/= to avoid further litigation in the matter within 30 days of the serving of notice.
3. The grievances of the consumer has never been resolved by the company as the consumer has been writing to the company from the day of providing connection that the company has provided connection with joints in Cable wire which will bring trouble to the consumer but the company failed to consider the pleadings of the consumer so the consumer kindly be duly compensated.
4. The company is duty bound to provided technical supervision of their jobs done. From the last three years company’s technical supervisor never visited the site to check the connections regarding trouble free service, whereas every Service provider is duty bound to provide Trouble Free Service to the consumer so the compensation kindly be provided to the consumer.
Thanking you,
Yours sincerely,
Rajneesh Madhok,
B-xxx/63, Nehru Nagar,
St. No. 2, Railway Road,
Phagwara-144401 (Pb)
Ph: 01824-262569 (O), 268210 (R), 94173-06415 (M)
E-mail: rajneesh_madhok@yahoo.com ; rmadhok_pgm@bsnl.in
----- Original Message -----
From: rajneesh madhok
To: vikramk@tatasky.com ; nodalofficerpunjab@tatasky.com ; vikramm@tatasky.com
Sent: Sunday, January 29, 2012 1:56 PM
Subject: Tata Sky Signal Problem
To By E-mail: January 29, 2012
Mr. Vikram Kaushik CEO,
Tata Sky Ltd,
3rd Floor, Bombay Dyeing A.O. Building,
Pandurang Budhakar Marg, Worli,
Mumbai-400025
Nodal Officer of Punjab,
Tata Sky Ltd,
E-46, Eltop Industrial Araa,
Phase-8,
Mohali (S.A.S. Nagar)
SUB: Tata Sky Signal problem
SUBSCRIBER I.D.: 1024565093
Current Balance as on
Sunday, Jan 29, 2012 at 13:46:21 IST: Rs 101.69
Due Date: 29/01/2013
Sir,
I have recharged the above-mentioned Tata Sky Connection with Rs 4510=00 and got bonus of Rs 15=00 only six days back i.e. on 24/01/2012. After paying amount on annual basis I am still getting technical problem with my Primary connection of Tata Sky. I had made the request to your Tata Sky customer care office on 24th Jan 2012 as well. That day also the Tata Sky connection was not receiving signal. But after lodging complaint the connection got signal. But the problem is still persisting.
I have been facing signal problem for my Tata Sky DTH. I am using this connection from the last three years but from last 1 month or so signals are really bad. Every now and then signal goes off. I had complained with regard to this problem earlier as well. We face more than 100 times such a problem of NO SIGNAL.
Sir, as this problem is due to Tata Sky’s technical problem so I shall not pay charges for your Engineer’s visit. It is proved that Tata Sky was using Foreign Satelite till some time back but from the day they have started providing their own satellite the problem has been manifold.
I am really shocked that the company of repute TATA SKY could not remove the fault after repeated requests. Kindly check your bad quality reception from Satelite immediately to avoid further dispute.
Regards,
Rajneesh Madhok,
B-xxx/63, Nehru Nagar,
St. No. 2, Railway Road,
Phagwara-144401 (Pb)
01824-262569 (O), 268210 (R), 94173-06415 (Registered Mobile)
E-mail: rmadhok_pgm@bsnl.in ; Rajneesh_madhok@yahoo.com
----- Original Message -----
From: "rajneesh madhok"
To: ; ;
Sent: Monday, January 23, 2012 9:25 PM
Subject: Re: Tata Sky connection disconnected before due date.
> Sir,
> Kindly refer to my under-mentioned complaint.
> Thank you for your kind response.
> Received call from 8066233000 and provided information that it is due to
> technical fault. Sir after getting the phone call my Tata Sky connection has
> been connected and now it is working. I really wonder how the fault has been
> automatically detected and the fault has been fixed and the fault removed
> automatically and corrected by itself.
> Anyway thanks for your co-operation.
> As the fault has been removed so technician's visit is not required.
> Regards,
> Rajneesh Madhok
>
> ----- Original Message -----
> From: "rajneesh madhok"
> To: ; ;
>
> Sent: Monday, January 23, 2012 6:07 PM
> Subject: Tata Sky connection disconnected before due date.
>
>
>> To January 23, 2012
>>
>> 1. Mr. Vikram Kaushik CEO,
>> Tata Sky Ltd,
>> 3rd Floor, Bombay Dyeing A.O. Building,
>> Pandurang Budhakar Marg, Worli,
>> Mumbai-400025
>>
>> 2. Nodal officer of Punjab,
>>
>> Tata Sky Ltd,
>>
>> E-46, Eltop Industrial Area,
>>
>> Phase-8,
>>
>> Mohali (S.A.S. Nagar)
>>
>> Ph: 0172-6609100
>>
>> Sirs
>>
>> SUBSCRIBER I.D. 1024565093
>>
>> Cites 2 docs:
>> The Indian Railway Board Act, 1905
>> Section 2 in The Indian Railway Board Act, 1905.
>> Dear Sir,
>> I regret to inform you that my Tata Sky connection is due on 25-01-2012
>> and today is 23rd Jan 2012. The points of grievances are as under:
>> 1. The connection against which the company disconnected my connection due
>> to non payment is due on 25-01-2012. Kindly provide reasons of
>> disconnection before the due date.
>> 2. Unless and until the company has not confirmed from the consumer the
>> unilateral decision before due date can not be taken. THIS IS DEFICIENCY
>> IN SERVICE.
>> 3. The Procedure adopted by the Sevice provider is that the notice is
>> being served to the consumer after due date before making disconnection.
>> The disconnection made to customer's connection is beyond the powers of
>> the service provider.
>> 4. The notice is being served and the company kindly reply within 7 days
>> of the serving of notice the reason of disconnection before due date.
>> Thanking you,
>> Yours Sincerely,
>> Rajneesh Madhok
>> B-xxx/63, Nehru Nagar,
>> St. No. 2, Railway Road,
>> Phagwara-144401 (Pb)
>> Ph: 01824-262569 (O), 268210 (R), 094173-06415 (M)
>> E-mail: rmadhok_pgm@bsnl.in ; rajneesh_madhok@yahoo.com
>> ----- Original Message -----
>> From:
>> To:
>> Cc:
>> Sent: Friday, January 20, 2012 1:18 AM
>> Subject: Service Request Reference Number: 1-12898733568
>>
>>
>> Dear Mr. Rajneesh Madhok,
>>
>> Thank you for contacting us.
>>
>> This is with reference to your email dated 19/01/2012 regarding TataSky
>> Account.
>>
>> As per our telephonic conversation, we would like to inform you that the
>> dealer details and the package details are attached herewith the mail,
>> hence please have a check on the same.
>>
>> And the current balance available in your TataSky Account is Rs.71.06 and
>> the due date is 25/01/2012.
>>
>> For any further assistance, please feel free to write to us at
>> help@tatasky.com. You also have the option of calling the Tata Sky
>> helpline at the below numbers
>>
>> From MTNL/BSNL : 1860 4256633
>> From West : 020 66006633
>> From East/South : 040 66006633
>> From North : 0172 66006633
>>
>> You can also chat online with us by logging in to www.mytatasky.com
>> between 9 AM to 7PM.
>>
>> Thank you for your valuable association with us. Assuring you of our best
>> services at all times.
>>
>> Warm regards,
>> Bhavya.K
>> Tata Sky Customer Care
>>
>>
>> _________++++++++++_________
>> DISCLAIMER:
>> This communication (including any accompanying documents / attachments) is
>> intended only for the
>> use of the addressee(s) and contains information that is PRIVILEGED AND
>> CONFIDENTIAL. If you are not
>> the intended recipient, you are notified that any dissemination and/or
>> copying of this e-mail is strictly prohibited
>> and you are requested to delete this e-mail immediately. Communicating
>> through e-mail is not secure and
>> capable of interception & delays. Any one communicating with Tata Sky by
>> e-mail accepts the risks involved
>> and their consequences. While this e-mail has been checked for all known
>> viruses, the addressee should also
>> scan for viruses and notify the originator. Thank you for your
>> cooperation.
>> _______++++++++++_______
>>
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