WHILE RECEIVING ORDER BOOKED FREE GIFT WHILE DELIVERY TIME DIDN'T GIVE THE SAME
Date: 23/02/2011
From
Thangam A
No. KA 1227, 1st Street, 2nd Cross,
Coffee Board Colony, A.C. Post,
D.J. Halli, Bangalore – 560 045
To
Bangalore Urban District Consumer
Disputes Redressal Forum,
Cauvery Bhavan, 8th Floor,
BWSSB Wing, K.G. Road,
Bangalore - 560 009.
Dear Sir,
Sub: Purchase of Water Heater – from M/s. Sonye Tek Marketing – Free Gift – Regarding. -o0o-
I have purchased one Water Heater from their Field Executive Mr. D Kumar on 12/12/2010 vide their advance receipt no. 544 dated 12/12/2010 (Copy Enclosed). At the time of receiving the advance from me he told if you purchase today, then there is a company’s Free Gift like Mixer, Chapatti Maker, Cooker, Emergency Light etc., So we decided to purchase the water heater and as a free gift we selected for Mixer and we gave cash as 1240/- and the balance amount shall be paid
at the time of erecting of the water heater, after a week or 10 days gone and we requested him to bring the water heater along with our free gift. But sorry to note he had sent his people along with the water heater and started erecting the same in my house, when they completed the erection they demanded Rs. 2000.00 from me I asked my husband and he had talk with his Office Manager Mr. Umesh, and then informed me to give only Rs. 1500.00 and balance Rs. 500/- at the time of receiving the Free Gift. Since Last 45 days I had simultaneously had talk with Mr. Umesh he too repeatedly informed that he will send the same this week. But we didn’t receive the Free Gift.
Finally, I decided to approach the Dispute Redressal Forum, Bangalore Urban District Consumer, Cauvery Bhavan, Bangalore. .and pray the “Honorable Justice” to get me the justice from M/s. Sonye Tek Marketing, No. C 60, Opp. Kanteerva Studio, Kanteerva Studio Main Road, Bangalore – 560 022 to get my free gift, otherwise get my money back. As I promise from the date of installation till date I have not used the water heater because only after getting the free gift and settle their account we shall use the water heater and kept in the same box which was given by the above said marketing people.
Thanking you,
Yours sincerely,
Mrs. Thangam
Encl: 1. Photocopy of the Advance Receipt
Copy To
M/s. Sonye Tex Marketing, Bangalore,
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