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bharat gas Complaints - Delay in delivery of Gas and sell the same for non-cosumer for more price
bharat gas
Posted: 09 of Aug, 2011 by reshsy
Delay in delivery of Gas and sell the same for non-cosumer for more price

To
The Manager
Bharat Petroleum Corporation Ltd. LPG CRC centre, in Bangalore :
Bharatgas CRC,
Bharat Petroleum Corpn.Ltd.,
Du-Parc,
Trinity, 7th floor,
M.G. Road,
Bangalore-560 001.
Phone no - 080 22975459 / 22975483 .

Dear sir

My consumer No. 9316
Gas Delaer( AFROZ PASHA) - Bharth Gas agency , Near Venkatesh Puram, Bangalore -560045

This LPG gas dealer unnecessary delays our supply of refill of cylinders. Suppose if the booking is done on 1st of the month the gas will be delivered after or more than 30 days of booking that means we will get the cylinder only after 35th of that month. This kind of late delivery is happening from the last two years and every time when we do the complaint on their they say that the gas cylinders the received is very less or the process and procedure have been changed ,some times they say the cylinders that was carrying by the truck is not reached yet. We are really not sure what exactly the Gas Agency does with the Cylinders they receive. One more thing is that whenever we call they say that they will be sending right now and it never happens again we have to call them next day and we get the response as still u didn't get the delivery will check and let you know , And other problem is when we want to get the status of the booking their office phone is always engaged. Sometimes they give the delivery boy's mobile number to inquire with him and the boys sell the cylinder for 800 rupees to some one else and we being regular customer have to struggle with always follow ups .

Is there really and end to such services ??

The problem is not only with me for the entire people who has Bharath Gas in the area Venkateshpura and P & T Colony.

Please take the necessary action as early as possible.

My Mobile Number - 9944768639
Consumer Number - 9316


Regards,
Reshma Syed




 
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