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easemytrip.in Complaints - non refund for cancellation of tickets |
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easemytrip.in |
| Posted: 14 of Oct, 2011 by ANUP GUPTA |
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non refund for cancellation of tickets
I had booked tikects from CCU - Del - CCU from easemytrip.in wherein I had paid Rs. 15920/- for CCU - DEL (Spicejet, PNR LB12EM) & 15460/- for DEL-CCU (Airindia, PNR Z5SP8T) respectively. on 27.07.2011
Due to some reason I requested for cancellation of CCU - DEL tickets and I was informed that Rs.4000/- would be deducted for cancellation on 22.09.2011 of the tickets (whereas Spicejet only deducts 3000/- for cancellation) and would receive Rs.11920/- as refund, anyways I went ahead for the cancellation and I received Rs.11292/- on 23.09.2011 in my card account as refund, after much persual they said that the caost of ticets were Rs. 15460/- only and they can only refund Rs.168/- more to the account on 11.10.2011.
This means that they have totally refunded me Rs. 11460/- instead of Rs. 11920/-. After that I have written several times to them about the balance refund but didnot received the same. Even They have stopped replying to my mails.
Its a real harressment that they charge more for cancellation than the airlines, and after that also they are not refunding the full amount.
I feel I should move ahead in filing complaint to the consumer forum against these people, for my refund as well as the compensation for the same. |
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